Comment 21 for bug 1532746

Revision history for this message
Andrea Tupini (tupini07) wrote : Re: [Bug 1532746] Re: SHIFT, ALT and CTRL problem with HP pavilion 15 ab062nl

I can confirm WiFi issues on Windows, but turning off energy saving fixed
the problem (before this WiFi only worked correctly when the charger was
plugged in). On Ubuntu 14 I also experienced the same problem, but once I
updated to Ubuntu 15 the problem went away. It seems that the Linux kernel
used by Ubuntu 14 didn't support the wireless adapter.
On Mar 20, 2016 4:15 PM, "Gavin Kenna" <email address hidden> wrote:

> Seeing the exact same bug on my Pavilion 15-ab150sa, running Ubuntu
> 14.04.
>
> Likewise, when I hold left shift (but not right shift) for 2 seconds the
> issue goes away for a certain amount of time. Hitting Caps-Lock brings
> the issue back.
>
> Tried other versions of Linux (latest Mint, Fedora 23) and seeing the
> same issue - Windows works fine though.
>
> On a somewhat separate note, have you seen any Wi-Fi issues? On my HP
> Pavilion the Wi-Fi seems to stop working intermittently, it requires a
> reboot to fix the issue.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1532746
>
> Title:
> SHIFT, ALT and CTRL problem with HP pavilion 15 ab062nl
>
> Status in linux package in Ubuntu:
> Triaged
>
> Bug description:
> I've a problem with the keyboard of notebook HP Pavilion 15 ab062nl.
> the problem is with SHIFT ALT and CTRL buttons of the keyboard.
>
> for example when i use ALT-TAB shortcut, after few seconds, the ALT-TAB
> menu disappear as if i release ALT key, but isn't so.
> another example is when i navigate on web, when i scroll page with mouse
> wheel, sometimes the page start to resize, as if i'm pressing CTRL command
> while scroll, or if i'm writing a text, sometimes, borwser launch shortcut,
> as if i'm pressing CTRL while i type text, for exaple if i'm typing "b"
> letter, opens bookmarks...
>
> another example is while i'm typing text, if i press SHIFT key and
> start typing, begins to write uppercase letters and after a while,
> writes lowercase like I released shift, but i'm still pressing shift.
>
> for example if i press SHIFT+s, the result is this:
> SSSSSSSSSSSSSSsssssssssssssssssssssssssssssssss
> some letters are uppercase, but others are lowercase.
>
> i haven't found a solution.
> the only way to solve momentarily the problem, is pressing for some
> seconds the only SHIFT key, after that, the problems disappears
> indefinitely, or until the next restart.
>
> This problem occurs with all ubuntu version (x86 and x86_64), now i'm
> using Ubuntu 15.10, but i've also tried ubuntu 15.04, ubuntu 14.04,
> ubuntu 12.04, ubuntu 10.04.
>
> furthermore i've this problem also with other GNU/Linux Distributions
> (i've tried Fedora, OpenSuse, ArchLinux, Antergos, Debian, SteamOS).
> but isn't and hardware problem, because on Windows 8.1 and Windows 10 i
> haven't these problems.
>
> i've also tried to plug in an externa USB keyboard, and if i use
> external USB keybaord i haven't problems.
>
> i think is a problem of compatibility, with integrated keyboard of
> this notebook.
>
> i've tried to monitor these problems using XEV, and the results is
> that also if i'm not using notebook, sometimes XEV reads an INPUT of
> one of these 3 key (SHIFT, ALT, CTRL), and while i'm pressing one of
> these 3 key, XEV see also if i release and immedialty after press
> again the key.
>
> this is an example of the input while i press Left_ALT key for a while
>
> KeyPress event, serial 37, synthetic NO, window 0x3e00001,
> root 0x498, subw 0x0, time 129987, (-142,152), root:(452,476),
> state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
> XLookupString gives 0 bytes:
> XmbLookupString gives 0 bytes:
> XFilterEvent returns: False
>
> KeyRelease event, serial 37, synthetic NO, window 0x3e00001,
> root 0x498, subw 0x0, time 130147, (-142,152), root:(452,476),
> state 0x18, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
> XLookupString gives 0 bytes:
> XFilterEvent returns: False
>
> KeyPress event, serial 37, synthetic NO, window 0x3e00001,
> root 0x498, subw 0x0, time 130391, (-142,152), root:(452,476),
> state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,
> XLookupString gives 0 bytes:
> XmbLookupString gives 0 bytes:
> XFilterEvent returns: False
>
> whole log here http://pastebin.com/CPGz40aw
>
> and this is the output of xev, leaving the notebook on a few hours
> without using it http://pastebin.com/sYSHAbGy
>
>
> this is "xinput" output
>
> ⎡ Virtual core pointer id=2 [master pointer
> (3)]
> ⎜ ↳ Virtual core XTEST pointer id=4 [slave
> pointer (2)]
> ⎜ ↳ Logitech USB Laser Mouse id=11 [slave
> pointer (2)]
> ⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave
> pointer (2)]
> ⎣ Virtual core keyboard id=3 [master keyboard
> (2)]
> ↳ Virtual core XTEST keyboard id=5 [slave
> keyboard (3)]
> ↳ Power Button id=6 [slave
> keyboard (3)]
> ↳ Video Bus id=7 [slave
> keyboard (3)]
> ↳ Video Bus id=8 [slave
> keyboard (3)]
> ↳ Power Button id=9 [slave
> keyboard (3)]
> ↳ HP Truevision HD id=10 [slave
> keyboard (3)]
> ↳ AT Translated Set 2 keyboard id=12 [slave
> keyboard (3)]
> ↳ HP WMI hotkeys id=14 [slave
> keyboard (3)]
> ↳ HP Wireless hotkeys id=15 [slave
> keyboard (3)]
>
> i hope that this bug can be solved
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.10
> Package: linux-image-4.2.0-16-generic 4.2.0-16.19
> ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
> Uname: Linux 4.2.0-16-generic x86_64
> ApportVersion: 2.19.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: ubuntu 1980 F.... pulseaudio
> /dev/snd/controlC0: ubuntu 1980 F.... pulseaudio
> CasperVersion: 1.365
> CurrentDesktop: Unity
> Date: Mon Jan 11 10:08:12 2016
> LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
> MachineType: Hewlett-Packard HP Pavilion Notebook
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 amdgpudrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/username.seed boot=casper quiet splash ---
> RelatedPackageVersions:
> linux-restricted-modules-4.2.0-16-generic N/A
> linux-backports-modules-4.2.0-16-generic N/A
> linux-firmware 1.149
> SourcePackage: linux
> UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/06/2015
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: F.13
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 80B5
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 81.28
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrF.13:bd08/06/2015:svnHewlett-Packard:pnHPPavilionNotebook:pvr:rvnHewlett-Packard:rn80B5:rvr81.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
> dmi.product.name: HP Pavilion Notebook
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532746/+subscriptions
>