Comment 4 for bug 1530459

Hi Chris,
I finally updated my bios (after six hours of frustration) and am now
using P01-A1, unfortunately the bug is still there :-(
Should I file a new report or would it be a lot easier for everyone if
I bought a new motherboard ?

[ 67.584037] ata4: limiting SATA link speed to 1.5 Gbps
[ 67.584043] ata4.00: exception Emask 0x10 SAct 0x40000001 SErr 0x0
action 0x6 frozen
[ 67.584047] ata4.00: irq_stat 0x08000000, interface fatal error
[ 67.584050] ata4.00: failed command: READ FPDMA QUEUED
[ 67.584056] ata4.00: cmd 60/78:00:c0:bb:96/00:00:03:00:00/40 tag 0
ncq 61440 in
                        res 40/00:00:c0:bb:96/00:00:03:00:00/40 Emask
0x10 (ATA bus error)
[ 67.584059] ata4.00: status: { DRDY }
[ 67.584062] ata4.00: failed command: READ FPDMA QUEUED
[ 67.584067] ata4.00: cmd 60/20:f0:10:ca:98/00:00:03:00:00/40 tag 30
ncq 16384 in
                        res 40/00:00:c0:bb:96/00:00:03:00:00/40 Emask
0x10 (ATA bus error)
[ 67.584069] ata4.00: status: { DRDY }
[ 67.584073] ata4: hard resetting link
[ 67.904017] ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 67.904261] ata4.00: supports DRM functions and may not be fully accessible
[ 67.904392] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[ 67.904835] ata4.00: supports DRM functions and may not be fully accessible
[ 67.904912] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
[ 67.905029] ata4.00: configured for UDMA/133
[ 67.905044] ata4: EH complete

On 1 January 2016 at 20:36, Christopher M. Penalver
<email address hidden> wrote:
> JohnShep, thank you for reporting this and helping make Ubuntu better.
>
> As per http://us.acer.com/ac/en/US/content/drivers an update to your
> computer's buggy and outdated BIOS is available (P01-A1). If you update
> to this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, if the problem is still reproducible:
> 1) Please provide the output of the following terminal command (not perform an apport-collect):
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
> 2) Please make a comment specifically advising on if there was an improvement or not.
> 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-p01-a1
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1530459
>
> Title:
> Samsung SSD 840 failed to get NCQ
>
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