Comment 17 for bug 1525629

My Ubuntu uses UEFI.

On Fri, Dec 18, 2015 at 1:31 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Jo, as per https://www.asus.com/Notebooks/X550ZE/HelpDesk_Download/ an
> update to your computer's buggy and outdated BIOS is available (204). If
> you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, if the problem is still reproducible:
> 1) Please provide the output of the following terminal command (not
> perform an apport-collect):
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
> 2) Please make a comment specifically advising on if there was an
> improvement or not.
> 3) If the issue is still reproducible, please mark this report Status
> Confirmed. Otherwise, please mark this as Invalid.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-204
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1525629
>
> Title:
> ASUS X550ZE. HDD - cliking sound
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Laptop - ASUS X550ZE (a new one).
> HDD always issues clicking sound, even in idle. I tried 'sudo hdparm -B
> 255 /dev/sda' and 'sudo hdparm -B 254 /dev/sda' - did not help. This sound
> appears under Ubuntu 14.04, Ubuntu Mate 15.04, Xubuntu 14.04 and 15.04, but
> with KDE distros (Kubuntu 15.04, Fedora 23, openSUSE) it seems to be ok (or
> rate of clicking is less, so I do not pay attention). GNOME Disks utility
> tells that HDD is healthy, "badblocks" didn't find bad blocks. Also this
> problem is in openSUSE XFCE Leap- but sound is different: something begins
> to spin time to time.
>
> The same problem on openSUSE Leap - but the sound is different, like
> something begins to spin time to time and some time it issues a
> scratch-like sound.
> ---
> ApportVersion: 2.14.1-0ubuntu3.11
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC2: xubuntu 2677 F.... pulseaudio
> /dev/snd/controlC1: xubuntu 2677 F.... pulseaudio
> /dev/snd/controlC0: xubuntu 2677 F.... pulseaudio
> CasperVersion: 1.340.2
> CurrentDesktop: XFCE
> DistroRelease: Ubuntu 14.04
> IwConfig:
> eth0 no wireless extensions.
>
> ppp0 no wireless extensions.
>
> lo no wireless extensions.
> LiveMediaBuild: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
> MachineType: ASUSTeK COMPUTER INC. X550ZE
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB:
> 0 radeondrmfb
> 1 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/username.seed boot=casper quiet splash --
> ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
> RelatedPackageVersions:
> linux-restricted-modules-3.19.0-25-generic N/A
> linux-backports-modules-3.19.0-25-generic N/A
> linux-firmware 1.127.14
> RfKill:
> 0: hci0: Bluetooth
> Soft blocked: no
> Hard blocked: no
> Tags: trusty
> Uname: Linux 3.19.0-25-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 09/09/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 202
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: X550ZE
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/09/2014:svnASUSTeKCOMPUTERINC.:pnX550ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.name: X550ZE
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
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>