Comment 0 for bug 1525270

Revision history for this message
Gilbert Dion (diong) wrote : Wi-Di Realtek 8192E disconnects after a while and fails to reconnect

A few minutes after booting my Samsung R580 laptop, the Wi-Fi disconnects and it fails to reconnect until I restart the machine. This happens with all the 64 bit versions of Ubuntu I tried, from 14.04 to 15.10. With the 32 bit versions, everything runs perfectly. No loss of connection at all, even after 48 hours in a row.

Here is the output of iwconfig after loss of connexion:

eth7 no wireless extensions.

lo no wireless extensions.

wlan6 802.11bgn ESSID:"JeLisVosCourriels" Nickname:"rtl8192E"
          Mode:Managed Frequency=2.417 GHz Access Point: Not-Associated
          Bit Rate:19.5 Mb/s
          Retry min limit:7 RTS thr:off Fragment thr:off
          Power Management:off
          Link Quality=10/100 Signal level=0 dBm Noise level=-100 dBm
          Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
          Tx excessive retries:0 Invalid misc:0 Missed beacon:0

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-19-generic 4.2.0-19.23
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gilbert 3115 F.... pulseaudio
 /dev/snd/controlC0: gilbert 3115 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 11 09:27:18 2015
HibernationDevice: RESUME=UUID=e19f92d5-541f-412f-b5b0-7d97bfa1b7ec
InstallationDate: Installed on 2015-12-03 (7 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. R580
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=f6b1d099-6ed1-4e82-823a-352535c7596c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-19-generic N/A
 linux-backports-modules-4.2.0-19-generic N/A
 linux-firmware 1.149.3
SourcePackage: linux
UpgradeStatus: Upgraded to wily on 2015-12-03 (7 days ago)
dmi.bios.date: 12/21/2009
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 04JB.M014.20091221.hkk
dmi.board.asset.tag: Tag 12345
dmi.board.name: R580
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04JB.M014.20091221.hkk:bd12/21/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR580:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR580:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: R580
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.