2015-12-08 02:23:25 |
sean |
bug |
|
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added bug |
2015-12-08 02:23:25 |
sean |
attachment added |
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tarball of log, devices and dmesg https://bugs.launchpad.net/bugs/1523738/+attachment/4531227/+files/log.tar.gz |
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2015-12-08 02:30:10 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
2015-12-08 03:15:04 |
sean |
tags |
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apport-collected wily |
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2015-12-08 03:15:06 |
sean |
description |
Installed ubuntu 15.10 on alienware 13, touchpad is showing up in xinput list as expected, but is totally unresponsive. Was working fine on 14.05 |
Installed ubuntu 15.10 on alienware 13, touchpad is showing up in xinput list as expected, but is totally unresponsive. Was working fine on 14.05
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sean 1610 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=ed54b297-8650-46ee-b615-6d543bb47b7a
InstallationDate: Installed on 2015-12-07 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Alienware Alienware 13 R2
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=4c119f73-b6e4-4100-9d32-f6052a303bcf ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/15/2015
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.0
dmi.board.name: Alienware 13 R2
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnAlienware:bvr1.2.0:bd10/15/2015:svnAlienware:pnAlienware13R2:pvr1.2.0:rvnAlienware:rnAlienware13R2:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
dmi.product.name: Alienware 13 R2
dmi.product.version: 1.2.0
dmi.sys.vendor: Alienware |
|
2015-12-08 03:15:08 |
sean |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531251/+files/AlsaInfo.txt |
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2015-12-08 03:15:10 |
sean |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531252/+files/CRDA.txt |
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2015-12-08 03:15:13 |
sean |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531253/+files/CurrentDmesg.txt |
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2015-12-08 03:15:15 |
sean |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531254/+files/IwConfig.txt |
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2015-12-08 03:15:17 |
sean |
attachment added |
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JournalErrors.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531255/+files/JournalErrors.txt |
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2015-12-08 03:15:19 |
sean |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531256/+files/Lspci.txt |
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2015-12-08 03:15:21 |
sean |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531257/+files/Lsusb.txt |
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2015-12-08 03:15:22 |
sean |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531258/+files/ProcCpuinfo.txt |
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2015-12-08 03:15:24 |
sean |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531259/+files/ProcEnviron.txt |
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2015-12-08 03:15:26 |
sean |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531260/+files/ProcInterrupts.txt |
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2015-12-08 03:15:28 |
sean |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531261/+files/ProcModules.txt |
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2015-12-08 03:15:30 |
sean |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531262/+files/PulseList.txt |
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2015-12-08 03:15:32 |
sean |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531263/+files/RfKill.txt |
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2015-12-08 03:15:39 |
sean |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531264/+files/UdevDb.txt |
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2015-12-08 03:15:42 |
sean |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1523738/+attachment/4531265/+files/WifiSyslog.txt |
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2015-12-08 03:16:58 |
sean |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2015-12-11 21:49:02 |
Alberto Salvia Novella |
linux (Ubuntu): importance |
Undecided |
High |
|
2015-12-14 01:24:38 |
penalvch |
tags |
apport-collected wily |
apport-collected bios-outdated-1.2.2 wily |
|
2015-12-14 01:25:09 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
2015-12-14 11:00:36 |
sean |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2015-12-15 12:24:39 |
penalvch |
tags |
apport-collected bios-outdated-1.2.2 wily |
apport-collected latest-bios-1.2.2 wily |
|
2015-12-15 12:25:06 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
2015-12-16 01:58:11 |
sean |
tags |
apport-collected latest-bios-1.2.2 wily |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4-rc5 latest-bios-1.2.2 wily |
|
2015-12-16 01:58:36 |
sean |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
2015-12-16 03:43:57 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Triaged |
|
2015-12-16 03:44:27 |
penalvch |
summary |
touchpad not working alienware 13 on ubuntu 15.10 |
[Dell Alienware 13 R2] touchpad not working |
|
2016-02-20 15:18:30 |
nicgallego |
bug |
|
|
added subscriber nicgallego |
2016-07-22 01:04:37 |
adin |
bug |
|
|
added subscriber adin |
2019-02-21 22:49:30 |
penalvch |
tags |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4-rc5 latest-bios-1.2.2 wily |
apport-collected bios-outdated-1.6.1 kernel-bug-exists-upstream-4.4-rc5 needs-upstream-testing wily |
|
2019-02-21 22:50:53 |
penalvch |
description |
Installed ubuntu 15.10 on alienware 13, touchpad is showing up in xinput list as expected, but is totally unresponsive. Was working fine on 14.05
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sean 1610 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=ed54b297-8650-46ee-b615-6d543bb47b7a
InstallationDate: Installed on 2015-12-07 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Alienware Alienware 13 R2
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=4c119f73-b6e4-4100-9d32-f6052a303bcf ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/15/2015
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.0
dmi.board.name: Alienware 13 R2
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnAlienware:bvr1.2.0:bd10/15/2015:svnAlienware:pnAlienware13R2:pvr1.2.0:rvnAlienware:rnAlienware13R2:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
dmi.product.name: Alienware 13 R2
dmi.product.version: 1.2.0
dmi.sys.vendor: Alienware |
Installed ubuntu 15.10 on alienware 13, touchpad is showing up in xinput list as expected, but is totally unresponsive. Was working fine with 14.04.
WORKAROUND:
sudo su
echo 'blacklist i2c_hid' >> /etc/modprobe.d/blacklist.conf
depmod -a
update-initramfs -u
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sean 1610 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=ed54b297-8650-46ee-b615-6d543bb47b7a
InstallationDate: Installed on 2015-12-07 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Alienware Alienware 13 R2
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=4c119f73-b6e4-4100-9d32-f6052a303bcf ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/15/2015
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.0
dmi.board.name: Alienware 13 R2
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnAlienware:bvr1.2.0:bd10/15/2015:svnAlienware:pnAlienware13R2:pvr1.2.0:rvnAlienware:rnAlienware13R2:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
dmi.product.name: Alienware 13 R2
dmi.product.version: 1.2.0
dmi.sys.vendor: Alienware |
|
2019-02-21 22:51:00 |
penalvch |
linux (Ubuntu): importance |
High |
Low |
|
2019-02-21 22:51:00 |
penalvch |
linux (Ubuntu): status |
Triaged |
Incomplete |
|
2019-02-21 22:51:24 |
penalvch |
tags |
apport-collected bios-outdated-1.6.1 kernel-bug-exists-upstream-4.4-rc5 needs-upstream-testing wily |
apport-collected bios-outdated-1.6.1 kernel-bug-exists-upstream-4.4-rc5 needs-upstream-testing regression-release wily |
|
2019-02-21 22:51:42 |
penalvch |
attachment removed |
tarball of log, devices and dmesg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1523738/+attachment/4531227/+files/log.tar.gz |
|
|
2019-04-23 04:17:28 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|