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Bug #1520519
Comment #56

Comment 56 for bug 1520519

Revision history for this message

sameer (sam-bits) wrote on 2016-01-28: Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

#56

Hmm.... I have the same setup and it works fine.
I remember copying the wlan file like the following
cp iwlwifi-7265-8.ucode /lib/firmware

but nothing for the wired network.

On 28 January 2016 at 04:07, Michael Smith <email address hidden> wrote:

> Re-installed Ubuntu 14.04, did no updates, installed kernel 4.4, booted
> in with nomodeset, wireless and wired network drivers don't work.
>
> Alright. So I'm going to assume that this is just broken at this point,
> I think.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1520519
>
> Title:
> ASUS ROG GL552 TouchPad not detected
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Laptop Model : ASUS ROG GL552 DH71
> First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04.
> Touchpad never detected.
> Manufacturer : ASUS ( as listed under windows 10 )
>
> * xinput list *
>
> ⎡ Virtual core pointer id=2 [master pointer
> (3)]
> ⎜ ↳ Virtual core XTEST pointer id=4 [slave
> pointer (2)]
> ⎜ ↳ Logitech USB Optical Mouse id=10 [slave
> pointer (2)]
> ⎣ Virtual core keyboard id=3 [master keyboard
> (2)]
> ↳ Virtual core XTEST keyboard id=5 [slave
> keyboard (3)]
> ↳ Power Button id=6 [slave
> keyboard (3)]
> ↳ Power Button id=7 [slave
> keyboard (3)]
> ↳ Logitech USB Keyboard id=8 [slave
> keyboard (3)]
> ↳ Logitech USB Keyboard id=9 [slave
> keyboard (3)]
>
> * List of devices *
> : Bus=0019 Vendor=0000 Product=0005 Version=0000
> N: Name="Lid Switch"
> P: Phys=PNP0C0D/button/input0
> S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
> U: Uniq=
> H: Handlers=event0
> B: PROP=0
> B: EV=21
> B: SW=1
>
> I: Bus=0019 Vendor=0000 Product=0003 Version=0000
> N: Name="Sleep Button"
> P: Phys=PNP0C0E/button/input0
> S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
> U: Uniq=
> H: Handlers=kbd event1
> B: PROP=0
> B: EV=3
> B: KEY=4000 0 0
>
> I: Bus=0019 Vendor=0000 Product=0001 Version=0000
> N: Name="Power Button"
> P: Phys=LNXPWRBN/button/input0
> S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
> U: Uniq=
> H: Handlers=kbd event2
> B: PROP=0
> B: EV=3
> B: KEY=10000000000000 0
>
> I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
> N: Name="AT Translated Set 2 keyboard"
> P: Phys=isa0060/serio0/input0
> S: Sysfs=/devices/platform/i8042/serio0/input/input3
> U: Uniq=
> H: Handlers=sysrq kbd event3
> B: PROP=0
> B: EV=120013
> B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
> B: MSC=10
> B: LED=7
>
> I: Bus=0003 Vendor=046d Product=c05a Version=0111
> N: Name="Logitech USB Optical Mouse"
> P: Phys=usb-0000:00:14.0-1/input0
> S:
> Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
> U: Uniq=
> H: Handlers=mouse0 event4
> B: PROP=0
> B: EV=17
> B: KEY=70000 0 0 0 0
> B: REL=103
> B: MSC=10
>
> I: Bus=0019 Vendor=0000 Product=0000 Version=0000
> N: Name="Asus WMI hotkeys"
> P: Phys=asus-nb-wmi/input0
> S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
> U: Uniq=
> H: Handlers=rfkill kbd event5
> B: PROP=0
> B: EV=100013
> B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000
> e000000000000 0
> B: MSC=10
>
> I: Bus=0019 Vendor=0000 Product=0006 Version=0000
> N: Name="Video Bus"
> P: Phys=LNXVIDEO/video/input0
> S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
> U: Uniq=
> H: Handlers=kbd event6
> B: PROP=0
> B: EV=3
> B: KEY=3e000b00000000 0 0 0
>
> I: Bus=0019 Vendor=0000 Product=0006 Version=0000
> N: Name="Video Bus"
> P: Phys=LNXVIDEO/video/input0
> S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
> U: Uniq=
> H: Handlers=kbd event7
> B: PROP=0
> B: EV=3
> B: KEY=3e000b00000000 0 0 0
>
> I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
> N: Name="USB2.0 HD UVC WebCam"
> P: Phys=usb-0000:00:14.0-4/button
> S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
> U: Uniq=
> H: Handlers=kbd event8
> B: PROP=0
> B: EV=3
> B: KEY=100000 0 0 0
>
> I: Bus=0000 Vendor=0000 Product=0000 Version=0000
> N: Name="HDA Intel PCH Mic"
> P: Phys=ALSA
> S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
> U: Uniq=
> H: Handlers=event9
> B: PROP=0
> B: EV=21
> B: SW=10
>
> I: Bus=0000 Vendor=0000 Product=0000 Version=0000
> N: Name="HDA Intel PCH Headphone"
> P: Phys=ALSA
> S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
> U: Uniq=
> H: Handlers=event10
> B: PROP=0
> B: EV=21
> B: SW=4
>
> I: Bus=0000 Vendor=0000 Product=0000 Version=0000
> N: Name="HDA Intel PCH HDMI/DP,pcm=3"
> P: Phys=ALSA
> S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
> U: Uniq=
> H: Handlers=event11
> B: PROP=0
> B: EV=21
> B: SW=140
>
>
> please find Xorg.log attached.
> ---
> ApportVersion: 2.14.1-0ubuntu3.19
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: sameer 1813 F.... pulseaudio
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=94ecb362-a267-4f7c-834b-a06feb4f2361
> InstallationDate: Installed on 2015-11-29 (13 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac
> (20140417)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 005: ID 8087:0a2a Intel Corp.
> Bus 001 Device 012: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
> Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK COMPUTER INC. GL552VW
> NonfreeKernelModules: nvidia
> Package: linux (not installed)
> ProcEnviron:
> LANGUAGE=en_IN:en
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_IN
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic
> root=UUID=8d33ce3e-b677-4cd9-9e97-8809a7b73fae ro quiet splash
> ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
> PulseList:
> Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
> No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.19.0-33-generic N/A
> linux-backports-modules-3.19.0-33-generic N/A
> linux-firmware 1.127.18
> Tags: trusty
> Uname: Linux 3.19.0-33-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
>
> _MarkForUpload: True
> dmi.bios.date: 09/01/2015
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: GL552VW.210
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: GL552VW
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: ATN12345678901234567
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.name: GL552VW
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+subscriptions
>

Hmm.... I have the same setup and it works fine.
I remember copying the wlan file like the following
   cp iwlwifi-7265-8.ucode /lib/firmware

but nothing for the wired network.

On 28 January 2016 at 04:07, Michael Smith <mtsmith@mtu.edu> wrote:

> Re-installed Ubuntu 14.04, did no updates, installed kernel 4.4, booted
> in with nomodeset, wireless and wired network drivers don't work.
>
> Alright.  So I'm going to assume that this is just broken at this point,
> I think.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1520519
>
> Title:
>   ASUS ROG GL552 TouchPad not detected
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Laptop Model  : ASUS ROG GL552 DH71
>   First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04.
> Touchpad never detected.
>   Manufacturer : ASUS ( as listed under windows 10 )
>
>   * xinput list *
>
>   ⎡ Virtual core pointer                        id=2    [master pointer
> (3)]
>   ⎜   ↳ Virtual core XTEST pointer                      id=4    [slave
> pointer  (2)]
>   ⎜   ↳ Logitech USB Optical Mouse                      id=10   [slave
> pointer  (2)]
>   ⎣ Virtual core keyboard                       id=3    [master keyboard
> (2)]
>       ↳ Virtual core XTEST keyboard                     id=5    [slave
> keyboard (3)]
>       ↳ Power Button                                    id=6    [slave
> keyboard (3)]
>       ↳ Power Button                                    id=7    [slave
> keyboard (3)]
>       ↳ Logitech USB Keyboard                           id=8    [slave
> keyboard (3)]
>       ↳ Logitech USB Keyboard                           id=9    [slave
> keyboard (3)]
>
>   * List of devices *
>   : Bus=0019 Vendor=0000 Product=0005 Version=0000
>   N: Name="Lid Switch"
>   P: Phys=PNP0C0D/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
>   U: Uniq=
>   H: Handlers=event0
>   B: PROP=0
>   B: EV=21
>   B: SW=1
>
>   I: Bus=0019 Vendor=0000 Product=0003 Version=0000
>   N: Name="Sleep Button"
>   P: Phys=PNP0C0E/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
>   U: Uniq=
>   H: Handlers=kbd event1
>   B: PROP=0
>   B: EV=3
>   B: KEY=4000 0 0
>
>   I: Bus=0019 Vendor=0000 Product=0001 Version=0000
>   N: Name="Power Button"
>   P: Phys=LNXPWRBN/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
>   U: Uniq=
>   H: Handlers=kbd event2
>   B: PROP=0
>   B: EV=3
>   B: KEY=10000000000000 0
>
>   I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
>   N: Name="AT Translated Set 2 keyboard"
>   P: Phys=isa0060/serio0/input0
>   S: Sysfs=/devices/platform/i8042/serio0/input/input3
>   U: Uniq=
>   H: Handlers=sysrq kbd event3
>   B: PROP=0
>   B: EV=120013
>   B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
>   B: MSC=10
>   B: LED=7
>
>   I: Bus=0003 Vendor=046d Product=c05a Version=0111
>   N: Name="Logitech USB Optical Mouse"
>   P: Phys=usb-0000:00:14.0-1/input0
>   S:
> Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
>   U: Uniq=
>   H: Handlers=mouse0 event4
>   B: PROP=0
>   B: EV=17
>   B: KEY=70000 0 0 0 0
>   B: REL=103
>   B: MSC=10
>
>   I: Bus=0019 Vendor=0000 Product=0000 Version=0000
>   N: Name="Asus WMI hotkeys"
>   P: Phys=asus-nb-wmi/input0
>   S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
>   U: Uniq=
>   H: Handlers=rfkill kbd event5
>   B: PROP=0
>   B: EV=100013
>   B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000
> e000000000000 0
>   B: MSC=10
>
>   I: Bus=0019 Vendor=0000 Product=0006 Version=0000
>   N: Name="Video Bus"
>   P: Phys=LNXVIDEO/video/input0
>   S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
>   U: Uniq=
>   H: Handlers=kbd event6
>   B: PROP=0
>   B: EV=3
>   B: KEY=3e000b00000000 0 0 0
>
>   I: Bus=0019 Vendor=0000 Product=0006 Version=0000
>   N: Name="Video Bus"
>   P: Phys=LNXVIDEO/video/input0
>   S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
>   U: Uniq=
>   H: Handlers=kbd event7
>   B: PROP=0
>   B: EV=3
>   B: KEY=3e000b00000000 0 0 0
>
>   I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
>   N: Name="USB2.0 HD UVC WebCam"
>   P: Phys=usb-0000:00:14.0-4/button
>   S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
>   U: Uniq=
>   H: Handlers=kbd event8
>   B: PROP=0
>   B: EV=3
>   B: KEY=100000 0 0 0
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH Mic"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
>   U: Uniq=
>   H: Handlers=event9
>   B: PROP=0
>   B: EV=21
>   B: SW=10
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH Headphone"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
>   U: Uniq=
>   H: Handlers=event10
>   B: PROP=0
>   B: EV=21
>   B: SW=4
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH HDMI/DP,pcm=3"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
>   U: Uniq=
>   H: Handlers=event11
>   B: PROP=0
>   B: EV=21
>   B: SW=140
>
>
>   please find Xorg.log attached.
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  sameer     1813 F.... pulseaudio
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=94ecb362-a267-4f7c-834b-a06feb4f2361
>   InstallationDate: Installed on 2015-11-29 (13 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac
> (20140417)
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 005: ID 8087:0a2a Intel Corp.
>    Bus 001 Device 012: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
>    Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: ASUSTeK COMPUTER INC. GL552VW
>   NonfreeKernelModules: nvidia
>   Package: linux (not installed)
>   ProcEnviron:
>    LANGUAGE=en_IN:en
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_IN
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic
> root=UUID=8d33ce3e-b677-4cd9-9e97-8809a7b73fae ro quiet splash
>   ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
>   PulseList:
>    Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
>    No PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.19.0-33-generic N/A
>    linux-backports-modules-3.19.0-33-generic  N/A
>    linux-firmware                             1.127.18
>   Tags:  trusty
>   Uname: Linux 3.19.0-33-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
>
>   _MarkForUpload: True
>   dmi.bios.date: 09/01/2015
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: GL552VW.210
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: GL552VW
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: ATN12345678901234567
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.name: GL552VW
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+subscriptions
>

Ubuntulinux package

Comment 56 for bug 1520519

Ubuntu
linux package