Kernel 3.2.0-91-generic "end trace" boot failure

Bug #1504744 reported by RAS
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Hi All,

On this computer we recently updated to the 3.2.0-91-generic version, but it failed to start with a list of errors. Always ending in something with "end trace".

The computer uses:
-- Description: Ubuntu 12.04.5 LTS
-- Release: 12.04

Depending on the devices and network cables the errors changed, but always failed to properly boot.

Also we are not able to change the bootoptions of grub, because when pressing keyboard keys no responses where captured by the grub software. The only keys pressed that where processed by grub where just before the load of the grub bootoption screen.

Work around:
-- use Ubuntu boot cd/dvd and fire up a temp Ubuntu environment
-- remove 3.2.0-91-generic components from boot folder
-- copy previous version (in my case 3.2.0-90-generic) of the components to a 3.2.0-91-generic naming and Ubuntu starts up again fine

Hope you can fix it soon, because more people are likely to get stuck! And may have not my inside knowledge
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SI7012 [SiS SI7012], device 0: Intel ICH [SiS SI7012]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.11
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: as 2037 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'SI7012'/'SiS SI7012 with CMI9761A+ at irq 18'
   Mixer name : 'C-Media Electronics CMI9761A+'
   Components : 'AC97a:434d4983'
   Controls : 38
   Simple ctrls : 27
CurrentDmesg: [ 43.582260] init: plymouth-stop pre-start process (1684) terminated with status 1
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=/dev/sda5
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: American Megatrends Inc. K7S41GX
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-92-generic root=UUID=99728699-5167-481d-a2ec-f9f30b543fb8 ro quiet splash
ProcVersionSignature: Ubuntu 3.2.0-90.128-generic 3.2.69
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-90-generic N/A
 linux-backports-modules-3.2.0-90-generic N/A
 linux-firmware 1.79.18
RfKill:

Tags: precise running-unity
Uname: Linux 3.2.0-90-generic i686
UpgradeStatus: Upgraded to precise on 2014-10-08 (380 days ago)
UserGroups: adm admin audio cdrom dialout floppy fuse lpadmin netdev plugdev sambashare scanner video
dmi.bios.date: 10/28/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.00
dmi.board.name: K7S41GX
dmi.board.version: 1.0
dmi.chassis.asset.tag: 0123ABC
dmi.chassis.type: 3
dmi.chassis.vendor: Uknown Chassis Manufacture
dmi.chassis.version: Version 1.00
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/28/2004:svnAmericanMegatrendsInc.:pnK7S41GX:pvr1.0:rvn:rnK7S41GX:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
dmi.product.name: K7S41GX
dmi.product.version: 1.0
dmi.sys.vendor: American Megatrends Inc.

Revision history for this message
Steve Beattie (sbeattie) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1504744

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: precise
penalvch (penalvch)
Changed in linux (Ubuntu):
importance: Undecided → Low
Revision history for this message
RAS (roelofanne) wrote :

Due to not able starting up Ubuntu, I was not able to run the command at that specific time. After executing the workaround the system was no longer the same.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

RAS, please perform the requested apport-collect with the WORKAROUND in place.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
RAS (roelofanne) wrote : AcpiTables.txt

apport information

tags: added: apport-collected running-unity
description: updated
Revision history for this message
RAS (roelofanne) wrote : AlsaDevices.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : ArecordDevices.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : BootDmesg.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : Lspci.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : Lsusb.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : PciMultimedia.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : ProcInterrupts.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : ProcModules.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : PulseList.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : UdevDb.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : UdevLog.txt

apport information

Revision history for this message
RAS (roelofanne) wrote : WifiSyslog.txt

apport information

Revision history for this message
RAS (roelofanne) wrote :

Hi All,

Please see the updated info. If you need more, then please let me know.

Also this weeks release of version 3.2.0-92 failed, so I needed to set it back to 3.2.0-90 again.

Help is much appreciated

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

RAS, as per http://www.asrock.com/mb/SiS/K7S41GX/?cat=Download&os=BIOS an update to your computer's buggy and outdated BIOS is available (2.80). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-2.80
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
RAS (roelofanne) wrote :

Hi Christopher,

Thank you very much.

I'll try a soon as I'm back at the machine, but currently away. Hope to have some time around the 7th of November again.

Sent an update as soon as I tried it

Thanks again!

Revision history for this message
RAS (roelofanne) wrote :

Hi Christopher,

Tried several options in the timeslot I had at that pc yesterday, sadly without any success to update the bios at the moment.

In a few weeks time I hope to be back at that machine and will try wine, but as it is not the ideal way forward I would need a backup solution if it damages the bios.

The pc is never in heavy processing involved, but it is many hours per week powered-on and on-line. Any suggestion for a new stable platform where I could put in the IDE-harddisk and it keeps working? Naturally one of the next steps will be to update the hard-disk to an sata one, but usually I'm on limited time to work on that pc. Therefore I need to be able to work it in stages.

Many thanks in advance!

Revision history for this message
charlesnix (cnix) wrote :

I have had boot failure just after the grub menu disappears since 3.2.0-91. 3.2.0-90 was the last working kernel boot; I am manually selecting that version; have tested each update since with no success.
Will be glad to provide whatever information is requested. Thanks

charlesnix (cnix)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
charlesnix (cnix) wrote : apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: I82801BAICH2 [Intel 82801BA-ICH2], device 0: Intel ICH [Intel 82801BA-ICH2]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.13
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: cnix 2632 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'I82801BAICH2'/'Intel 82801BA-ICH2 with ALC650D at irq 17'
   Mixer name : 'Realtek ALC650D'
   Components : 'AC97a:414c4721'
   Controls : 50
   Simple ctrls : 33
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=2579dd5a-324e-4b20-a97a-5f29956197a1
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System Manufacturer System Name
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-90-generic root=UUID=17299dfb-70b4-4854-808b-0b1e23d565c9 ro
ProcVersionSignature: Ubuntu 3.2.0-90.128-generic 3.2.69
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-90-generic N/A
 linux-backports-modules-3.2.0-90-generic N/A
 linux-firmware 1.79.18
RfKill:

Tags: precise running-unity
Uname: Linux 3.2.0-90-generic i686
UpgradeStatus: Upgraded to precise on 2014-09-10 (463 days ago)
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lp lpadmin mail netdev plugdev sambashare saned tape users video
dmi.bios.date: 12/25/2002
dmi.bios.vendor: Award Software, Inc.
dmi.bios.version: ASUS P4T533-C ACPI BIOS Revision 1009
dmi.board.name: P4T533-C
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 6
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSP4T533-CACPIBIOSRevision1009:bd12/25/2002:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP4T533-C:rvrREV1.xx:cvnChassisManufacture:ct6:cvrChassisVersion:
dmi.product.name: System Name
dmi.product.version: System Version
dmi.sys.vendor: System Manufacturer

Revision history for this message
charlesnix (cnix) wrote : AcpiTables.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : AlsaDevices.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : ArecordDevices.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : BootDmesg.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : CurrentDmesg.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : Lspci.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : Lsusb.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : PciMultimedia.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : ProcInterrupts.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : ProcModules.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : PulseList.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : UdevDb.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : UdevLog.txt

apport information

Revision history for this message
charlesnix (cnix) wrote : WifiSyslog.txt

apport information

Revision history for this message
penalvch (penalvch) wrote :

charlesnix, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
charlesnix (cnix) wrote :

Done as requested. Sorry about that. Never have reported a bug before. Never needed to;-)

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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