[HP Spectre x360 - 13-4002dx (ENERGY STAR)] suspend/resume failure

[Anton Raharja]

I upgraded from Ubuntu 15.04 to 15.10, now pm-suspend frozen the laptop when laptop lid closed or just by running: sudo pm-suspend, previously no issue.

ProblemType: KernelOops
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-12-generic 4.2.0-12.14
ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
Uname: Linux 4.2.0-12-generic x86_64
Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
ApportVersion: 2.19-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dev 1928 F.... pulseaudio
Date: Sun Oct 4 07:08:55 2015
DuplicateSignature: suspend/resume:Hewlett-Packard HP Spectre x360 Convertible 13:F.25
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2015-09-26 (7 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-12-generic.efi.signed root=UUID=ff6a60ca-df24-4140-96a3-6d37cb53176d ro quiet splash "acpi_osi=!Windows 2012" acpi_backlight=vendor vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-12-generic N/A
 linux-backports-modules-4.2.0-12-generic N/A
 linux-firmware 1.148
SourcePackage: linux
Title: [Hewlett-Packard HP Spectre x360 Convertible 13] suspend/resume failure
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-09-30 (3 days ago)
UserGroups:

dmi.bios.date: 08/19/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.25
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 802D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 58.39
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.25:bd08/19/2015:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.39:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Spectre x360 Convertible 13
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Anton Raharja, thank you for reporting this and helping make Ubuntu better. Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)?

[Anton Raharja (antonrd)]

Ok. The computer model is: HP Spectre x360 - 13-4002dx (ENERGY STAR) L0Q56UA

anton

[penalvch (penalvch)]

Anton Raharja, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Stephen (scbash)]

The janitor closed this a few days ago, but with holiday break rolling around I was finally able to test this on my HP Spectre x360 (please let me know if a new bug should be opened rather than continuing this one).

I downloaded the debs for mainline kernel v4.4-rc6-wily, and the problem is fixed upstream. I've attempted to modify the tags as requested. For now I'll continue running the mainline kernel, but I look forward to being able to shift back to the supported Ubuntu kernels.

[penalvch (penalvch)]

Stephen, it will be immensely helpful if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs .

[Stephen (scbash)]

Chris, I've subscribed you, but for the record the new bug is #1529266.

Thansk!