Comment 0 for bug 1453533

Revision history for this message
geetmehta (geet06) wrote :

1) Description: Ubuntu 15.04
Release: 15.04
3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04.
4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic i686
ApportVersion: 2.17.2-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: truman 4558 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 10 17:00:08 2015
InstallationDate: Installed on 2015-05-09 (1 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/16/07
dmi.bios.vendor: Lenovo
dmi.bios.version: v2.04
dmi.board.name: F50X
dmi.board.vendor: Lenovo
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: LENOVO3000 Y500
dmi.product.version: 00000000000000000000000000000000
dmi.sys.vendor: Lenovo
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312