Comment 0 for bug 1414856

Revision history for this message
jtd (jtdjtdjtd-business) wrote : SynPS/2 Synaptics TouchPad Dead in 14.04

I expect a mouse in Ubuntu 14.04. Although xinput reports the TouchPad, it is not functional. I cannot see a mouse cursor or click things.

xinput reports:

SynPS/2 Synaptics Touch Pad id=11 [slave pointer (2)]

Solutions I have tried:

    Keypad solutions:
        F5
        Fn+F5
        pressing NumLock repeatedly during boot
    Modprobe solutions:
        sudo modprobe -r psmouse && sudo modprobe psmouse
        sudo modprobe -r psmouse && sudo modprobe psmouse proto=imps
        sudo modprobe -r psmouse && sudo modprobe psmouse proto=exps
    Kernel solutions (append to grub at end of quiet splash line):
        atkbd.reset i8042.nomux
        i8042.nopnp
        i8042.reset=1
    Missing Package solutions:
        sudo apt-get install xserver-xorg-input-synaptics
        sudo apt-get install gpointing-device-settings
            xinput now fails to report SynPS/2 Synaptics Touch Pad

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jtd 2117 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
 [ 32.399978] init: plymouth-upstart-bridge main process (1431) terminated with status 1
 [ 32.399988] init: plymouth-upstart-bridge main process ended, respawning
Date: Mon Jan 26 20:13:32 2015
HibernationDevice: RESUME=UUID=f155dbb3-50ae-4b36-bf29-dcd5021a5bd8
InstallationDate: Installed on 2015-01-02 (24 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: TOSHIBA Satellite P855
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu-root ro quiet splash acpi_osi=Linux vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-44-generic N/A
 linux-backports-modules-3.13.0-44-generic N/A
 linux-firmware 1.127.11
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 6.80
dmi.board.asset.tag: *
dmi.board.name: QFKAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias: dmi:bvnTOSHIBA:bvr6.80:bd04/28/2014:svnTOSHIBA:pnSatelliteP855:pvrPSPKEU-062002:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite P855
dmi.product.version: PSPKEU-062002
dmi.sys.vendor: TOSHIBA