Precision Touchpad does not work in Ubuntu 14.04.1 LTS after installing ubuntu on new Acer Aspire E 13 ES1-311C03V

[Johan]

On my new Acer Aspire E 13 ES1-311C03V i installed a dual boot with Ubuntu 14.04

The touchpad (labeled as PRECISION TOUCHPAD on the sticker on the computer) works fine on windows 8, but not in ubuntu (from the beginning). In windows everything works, but in Ubuntu it does not respond at all.

An external mouse does work fine, it is only the touchpad that does not work.

https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo instructs to attatch ~/dmesg, ~/devices, and /var/log/Xorg.0.lo but launchpad only allows one attatchement so i will combine them in an archive.

Any help/soludion/fix will be much appreciated, as i have been using ubuntu for years now on previous computers, and i would really regret it having to change back to windows because the touchpad is not working on my new laptop.

EDIT: after searching even more on the internet i found a work around for similar types of laptops: echo "blacklist i2c_hid" | sudo tee -a /etc/modprobe.d/blacklist.conf
Afterwards i rebooted but the touchpad still did not work, but when i shut down my computer later and restarted is a second time the touchpad started working! So i guess that is because of this work around.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: johan 2116 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jan 22 17:31:50 2015
HibernationDevice: RESUME=UUID=939b04ba-3c69-4f3e-93b2-ae1c7faf4b76
InstallationDate: Installed on 2015-01-22 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd
 Bus 001 Device 003: ID 04ca:300b Lite-On Technology Corp.
 Bus 001 Device 009: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire ES1-311
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=dc1d32d6-a877-45d9-9359-492a5cb94fc9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic N/A
 linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Aspire ES1-311
dmi.board.vendor: Acer
dmi.board.version: V1.10
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.10
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd10/24/2014:svnAcer:pnAspireES1-311:pvrV1.10:rvnAcer:rnAspireES1-311:rvrV1.10:cvnAcer:ct10:cvrV1.10:
dmi.product.name: Aspire ES1-311
dmi.product.version: V1.10
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc5-vivid/

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[john q ubuntu-user (jquu)]

It is an Acer problem. Here is a fix that worked for me.

Reboot and hold F2. You'll be in BIOS.
Under Main, go to Touchpad.
It will be on Advanced. You should change it to Basic.
Save changes and exit.
Your touchpad should work.