Comment 43 for bug 1413440

Revision history for this message
Jeremy David Parsons (ubuntu-jeremyparsons) wrote :

My HP Intel laptop drops all USB ports when I use the Bluetooth Internet connection for 30 minutes or so after a wake. I notice that the laptop also seems to be using power whilst suspended sometimes and Hibernate doesn't work. I'm running 18.04 Ubuntu Mate. rmmod and modprobe didn't revive anything on the usual modules but some self reference so cannot easily be removed.

Here is dmesg immediately after the bluetooth connection is lost:

[39669.384218] ata2.00: configured for UDMA/133
[39669.466221] IPv6: ADDRCONF(NETDEV_UP): eno1: link is not ready
[39669.490467] r8169 0000:03:00.0 eno1: link down
[39669.490580] IPv6: ADDRCONF(NETDEV_UP): eno1: link is not ready
[39669.491931] IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready
[39669.609788] IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready
[39669.677970] IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready
[39795.587223] xhci_hcd 0000:00:14.0: Root hub is not suspended
[39798.567935] xhci_hcd 0000:00:14.0: xHC is not running.
[39798.644797] Bluetooth: hci0: ACL packet for unknown connection handle 256
[39801.599009] xhci_hcd 0000:00:14.0: xHC is not running.
[39930.151365] xhci_hcd 0000:00:14.0: Root hub is not suspended
[39951.299946] xhci_hcd 0000:00:14.0: Root hub is not suspended
[39954.175628] xhci_hcd 0000:00:14.0: Root hub is not suspended
[39964.351385] xhci_hcd 0000:00:14.0: Root hub is not suspended
[39969.676926] xhci_hcd 0000:00:14.0: Root hub is not suspended
[39997.547921] xhci_hcd 0000:00:14.0: Root hub is not suspended
[40007.545234] xhci_hcd 0000:00:14.0: Root hub is not suspended
[40578.991313] xhci_hcd 0000:00:14.0: Root hub is not suspended
[40916.053930] xhci_hcd 0000:00:14.0: xHC is not running.
[40916.065492] xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead
[40916.065504] xhci_hcd 0000:00:14.0: HC died; cleaning up
[40918.489785] usb 1-4: USB disconnect, device number 3
[40918.490068] usb 1-7: USB disconnect, device number 4

lspci
00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers (rev 07)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)
00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 07)
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)
00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] (rev 31)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #5 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #6 (rev f1)
00:1c.6 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #7 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 61)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

uname -a
Linux quad 4.15.0-29-generic #31-Ubuntu SMP Tue Jul 17 15:39:52 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux