[Dell Vostro 20 3015] Unable to control brightness with 14.04.1

Bug #1395618 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Won't Fix
Medium
Unassigned
linux (Ubuntu)
Fix Released
Medium
AceLan Kao
Trusty
Confirmed
Undecided
Unassigned
Utopic
Fix Released
Undecided
Unassigned

Bug Description

CID: 201402-14810 Dell Vostro 20 3015

Brightness control does not work on this AIO system
The brightness level indicator would change with hotkey events, but the brightness itself does not.

Debugging information:
ubuntu@201402-14810:~$ ls /sys/class/backlight
acpi_video0 intel_backlight

ubuntu@201402-14810:~$ grep -r . /proc/acpi
/proc/acpi/wakeup:Device S-state Status Sysfs node
/proc/acpi/wakeup:XHC1 S4 *enabled pci:0000:00:14.0
/proc/acpi/wakeup:RP01 S4 *disabled pci:0000:00:1c.0
/proc/acpi/wakeup:PXSX S4 *disabled
/proc/acpi/wakeup:RP02 S4 *disabled
/proc/acpi/wakeup:PXSX S4 *disabled
/proc/acpi/wakeup:RP03 S4 *disabled pci:0000:00:1c.2
/proc/acpi/wakeup:PXSX S4 *disabled pci:0000:02:00.0
/proc/acpi/wakeup:RP04 S4 *disabled pci:0000:00:1c.3
/proc/acpi/wakeup:PXSX S4 *enabled pci:0000:03:00.0
/proc/acpi/wakeup:PWRB S4 *enabled

ubuntu@201402-14810:~$ dmesg | grep 'ACPI: Video'
[ 15.958744] ACPI: Video Device [PEGP] (multi-head: yes rom: yes post: no)
[ 15.960535] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no)
ubuntu@201402-14810:~$

ubuntu@201402-14810:~$ sudo showkey -k
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also reading /dev/console ]

press any key (program terminates 10s after last keypress)...
keycode 28 release
keycode 225 press
keycode 225 release
keycode 225 press
keycode 225 release
keycode 224 press
keycode 224 release
keycode 224 press
keycode 224 release
^Ccaught signal 2, cleaning up...
ubuntu@201402-14810:~$

Keycode and scan code with brightness up / down key
ubuntu@201402-14810:~$ sudo showkey -s
kb mode was ?UNKNOWN?
[ if you are trying this under X, it might not work
since the X server is also reading /dev/console ]

press any key (program terminates 10s after last keypress)...
0x9c
0xe0 0x54 0xe0 0xd4 0xe0 0x54 0xe0 0xd4
0xe0 0x4c 0xe0 0xcc 0xe0 0x4c 0xe0 0xcc
0x1d
^Ccaught signal 2, cleaning up...
ubuntu@201402-14810:~$

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1597 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Mon Nov 24 02:41:31 2014
HibernationDevice: RESUME=UUID=944a1d0f-5400-4d20-a9f3-8b43d4ae02a1
InstallationDate: Installed on 2014-11-19 (4 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Vostro 20 3015
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=c241f0c7-88e6-435b-901f-35b094219306 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-39-generic N/A
 linux-backports-modules-3.13.0-39-generic N/A
 linux-firmware 1.127.8
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 02/18/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X13
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Dell Inc.
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X13
dmi.modalias: dmi:bvnDellInc.:bvrX13:bd02/18/2014:svnDellInc.:pnVostro203015:pvr:rvnDellInc.:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnDellInc.:ct13:cvrX13:
dmi.product.name: Vostro 20 3015
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
summary: - [Dell Vostro 20 3015] Unable to control brightness with 14.04
+ [Dell Vostro 20 3015] Unable to control brightness with 14.04.1
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Tweak:
acpi_backlight=vendor works, but
acpi_osi=\"!Windows 2012\" does not.

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Brightness control also works with 3.16 kernel
ubuntu@201402-14810:~$ uname -a
Linux 201402-14810 3.16.7-031607-generic #201410301735 SMP Thu Oct 30 17:37:43 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
penalvch (penalvch) wrote :
tags: added: bios-outdated-a04
Changed in linux (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Sorry,
I would like to have the bug status to be specified in trusty / utopic to make it more clear.

Changed in linux (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
Anthony Wong (anthonywong) wrote :

@PHLin
As you said in #7 that 3.16 works, so Utopic does not have this issue?

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hello Anthony,
Yes, it works with 14.10 without this issue (running on opensource nouveau driver, since the nvidia driver is not available yet, see bug 1362098)

Changed in hwe-next:
status: New → Triaged
Po-Hsu Lin (cypressyew)
Changed in linux (Ubuntu Utopic):
status: New → Fix Released
Changed in linux (Ubuntu Trusty):
status: New → Confirmed
Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → AceLan Kao (acelankao)
Changed in hwe-next:
assignee: nobody → AceLan Kao (acelankao)
importance: Undecided → Medium
Changed in hwe-next:
status: Triaged → Won't Fix
assignee: AceLan Kao (acelankao) → nobody
AceLan Kao (acelankao)
Changed in linux (Ubuntu):
status: Confirmed → Fix Released
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