Comment 0 for bug 1391744

Revision history for this message
Lars Hansson (romabysen) wrote : [HP 14 Notebook PC] Can't resume from suspend state

Ubuntu version: 14.10
Video: Intel HD 4000+Nvidia GeForce 820M

Expected: Laptop can successfully suspend and resume.

What actually happen: Laptop can suspend but upon resume all that is seen is a black screen with an underline cursor in the top left corner. It is possible to switch to VT1 but if you try to switch back to VT7 the laptop stops responding to input.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lars 2398 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 12 14:26:57 2014
HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
InstallationDate: Installed on 2014-11-09 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP 14 Notebook PC
ProcEnviron:
 LANGUAGE=en_PH:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_PH.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-24-generic N/A
 linux-backports-modules-3.16.0-24-generic N/A
 linux-firmware 1.138
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 21BB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 39.15
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 14 Notebook PC
dmi.product.version: 0976100000405F10000610180
dmi.sys.vendor: Hewlett-Packard