Activity log for bug #1386344

Date Who What changed Old value New value Message
2014-10-27 17:59:52 Allan Dyer bug added bug
2014-10-27 17:59:52 Allan Dyer attachment added output of cat /proc/bus/input/devices https://bugs.launchpad.net/bugs/1386344/+attachment/4246409/+files/devices
2014-10-27 18:00:26 Brad Figg linux (Ubuntu): status New Incomplete
2014-10-27 18:14:28 Allan Dyer attachment added dmesg output https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386344/+attachment/4246462/+files/dmesg
2014-10-27 18:14:55 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2014-10-27 18:16:05 Allan Dyer attachment added /var/log/Xorg.0.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386344/+attachment/4246469/+files/Xorg.0.log
2014-10-27 19:02:30 Allan Dyer tags apport-bug i386 trusty apport-bug i386 kernel-unable-to-test-upstream trusty
2014-10-27 19:16:27 Allan Dyer tags apport-bug i386 kernel-unable-to-test-upstream trusty apport-bug apport-collected i386 kernel-unable-to-test-upstream trusty
2014-10-27 19:16:29 Allan Dyer description I'd like to use this USB touchpad for Chinese handwriting input, but it doesn't get recognised as an input device. It is recognised as a USB device: [ 5471.721520] usb 3-10: new low-speed USB device number 7 using xhci_hcd [ 5471.744182] usb 3-10: New USB device found, idVendor=1267, idProduct=0701 [ 5471.744191] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 5471.744197] usb 3-10: Product: TouchPad [ 5471.744201] usb 3-10: Manufacturer: ELAN [ 5471.744446] usb 3-10: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [ 5471.749375] hid-generic 0003:1267:0701.0005: hiddev0,hidraw2: USB HID v1.10 Device [ELAN TouchPad] on usb-0000:00:14.0-10/input0 but does not appear in the list of devices from xinput. cat /proc/bus/input/devices (attached as ipdev) so I'm following the instruction on https://wiki.ubuntu.com/DebuggingTouchpadDetection to report this as a kernel bug. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-37-generic 3.13.0-37.64 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic i686 NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice talpa_vcdevice talpa_core talpa_linux talpa_syscallhook ApportVersion: 2.14.1-0ubuntu3.5 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: adyer 16301 F.... pulseaudio /dev/snd/controlC0: adyer 16301 F.... pulseaudio CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied Date: Tue Oct 28 01:48:42 2014 InstallationDate: Installed on 2014-05-10 (170 days ago) InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: ASUS All Series ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) SHELL= ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash vt.handoff=7 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago) WifiSyslog: dmi.bios.date: 07/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2106 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H97M-E dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH97M-E:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS I'd like to use this USB touchpad for Chinese handwriting input, but it doesn't get recognised as an input device. It is recognised as a USB device: [ 5471.721520] usb 3-10: new low-speed USB device number 7 using xhci_hcd [ 5471.744182] usb 3-10: New USB device found, idVendor=1267, idProduct=0701 [ 5471.744191] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 5471.744197] usb 3-10: Product: TouchPad [ 5471.744201] usb 3-10: Manufacturer: ELAN [ 5471.744446] usb 3-10: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [ 5471.749375] hid-generic 0003:1267:0701.0005: hiddev0,hidraw2: USB HID v1.10 Device [ELAN TouchPad] on usb-0000:00:14.0-10/input0 but does not appear in the list of devices from xinput. cat /proc/bus/input/devices (attached as ipdev) so I'm following the instruction on https://wiki.ubuntu.com/DebuggingTouchpadDetection to report this as a kernel bug. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-37-generic 3.13.0-37.64 ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 Uname: Linux 3.13.0-37-generic i686 NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice talpa_vcdevice talpa_core talpa_linux talpa_syscallhook ApportVersion: 2.14.1-0ubuntu3.5 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: adyer 16301 F.... pulseaudio /dev/snd/controlC0: adyer 16301 F.... pulseaudio CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied Date: Tue Oct 28 01:48:42 2014 InstallationDate: Installed on 2014-05-10 (170 days ago) InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: ASUS All Series ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) SHELL= ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash vt.handoff=7 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago) WifiSyslog: dmi.bios.date: 07/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2106 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H97M-E dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH97M-E:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS --- ApportVersion: 2.14.1-0ubuntu3.5 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: adyer 2584 F.... pulseaudio /dev/snd/controlC0: adyer 2584 F.... pulseaudio CurrentDesktop: Unity CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2014-05-10 (170 days ago) InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: ASUS All Series NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice talpa_vcdevice talpa_core talpa_linux talpa_syscallhook Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm PATH=(custom, no user) SHELL= ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7 RfKill: Tags: trusty Uname: Linux 3.13.0-37-generic i686 UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago) UserGroups: audio lp yuikee WifiSyslog: _MarkForUpload: True dmi.bios.date: 07/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2106 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: H97M-E dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH97M-E:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS
2014-10-27 19:16:31 Allan Dyer attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246489/+files/AlsaInfo.txt
2014-10-27 19:16:33 Allan Dyer attachment added CRDA.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246490/+files/CRDA.txt
2014-10-27 19:16:35 Allan Dyer attachment added HookError_source_linux.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246491/+files/HookError_source_linux.txt
2014-10-27 19:16:38 Allan Dyer attachment added Lspci.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246492/+files/Lspci.txt
2014-10-27 19:16:41 Allan Dyer attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246493/+files/Lsusb.txt
2014-10-27 19:16:43 Allan Dyer attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246494/+files/ProcCpuinfo.txt
2014-10-27 19:16:45 Allan Dyer attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246495/+files/ProcInterrupts.txt
2014-10-27 19:16:47 Allan Dyer attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246496/+files/ProcModules.txt
2014-10-27 19:16:49 Allan Dyer attachment added PulseList.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246497/+files/PulseList.txt
2014-10-27 19:16:53 Allan Dyer attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246498/+files/UdevDb.txt
2014-10-27 19:16:57 Allan Dyer attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1386344/+attachment/4246499/+files/UdevLog.txt
2014-10-27 19:24:13 Allan Dyer linux (Ubuntu): status Incomplete Confirmed