Penpower Crystal Touch (ELAN TouchPad) not working

[Allan Dyer]

I'd like to use this USB touchpad for Chinese handwriting input, but it doesn't get recognised as an input device.
It is recognised as a USB device:
[ 5471.721520] usb 3-10: new low-speed USB device number 7 using xhci_hcd
[ 5471.744182] usb 3-10: New USB device found, idVendor=1267, idProduct=0701
[ 5471.744191] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 5471.744197] usb 3-10: Product: TouchPad
[ 5471.744201] usb 3-10: Manufacturer: ELAN
[ 5471.744446] usb 3-10: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 5471.749375] hid-generic 0003:1267:0701.0005: hiddev0,hidraw2: USB HID v1.10 Device [ELAN TouchPad] on usb-0000:00:14.0-10/input0

but does not appear in the list of devices from xinput.
cat /proc/bus/input/devices
(attached as ipdev)
so I'm following the instruction on https://wiki.ubuntu.com/DebuggingTouchpadDetection to report this as a kernel bug.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic i686
NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: adyer 16301 F.... pulseaudio
 /dev/snd/controlC0: adyer 16301 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Tue Oct 28 01:48:42 2014
InstallationDate: Installed on 2014-05-10 (170 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: ASUS All Series
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 SHELL=
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash vt.handoff=7
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
WifiSyslog:

dmi.bios.date: 07/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2106
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H97M-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH97M-E:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: adyer 2584 F.... pulseaudio
 /dev/snd/controlC0: adyer 2584 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2014-05-10 (170 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: ASUS All Series
NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 SHELL=
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
RfKill:

Tags: trusty
Uname: Linux 3.13.0-37-generic i686
UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
UserGroups: audio lp yuikee
WifiSyslog:

_MarkForUpload: True
dmi.bios.date: 07/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2106
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H97M-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH97M-E:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1386344

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc2-utopic/

[Allan Dyer (adyer)]

I've installed the latest upstream kernel, and I'm about to test, but I'll report the installation messages first, because they mention 'elantech-v6 not found', which seems directly relevant:

dpkg -i *.deb
Selecting previously unselected package linux-headers-3.18.0-031800rc2.
(Reading database ... 207832 files and directories currently installed.)
Preparing to unpack linux-headers-3.18.0-031800rc2_3.18.0-031800rc2.201410262035_all.deb ...
Unpacking linux-headers-3.18.0-031800rc2 (3.18.0-031800rc2.201410262035) ...
Selecting previously unselected package linux-headers-3.18.0-031800rc2-generic.
Preparing to unpack linux-headers-3.18.0-031800rc2-generic_3.18.0-031800rc2.201410262035_i386.deb ...
Unpacking linux-headers-3.18.0-031800rc2-generic (3.18.0-031800rc2.201410262035) ...
Selecting previously unselected package linux-image-3.18.0-031800rc2-generic.
Preparing to unpack linux-image-3.18.0-031800rc2-generic_3.18.0-031800rc2.201410262035_i386.deb ...
Done.
Unpacking linux-image-3.18.0-031800rc2-generic (3.18.0-031800rc2.201410262035) ...
Setting up linux-headers-3.18.0-031800rc2 (3.18.0-031800rc2.201410262035) ...
Setting up linux-headers-3.18.0-031800rc2-generic (3.18.0-031800rc2.201410262035) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
ERROR (dkms apport): binary package for psmouse: elantech-v6 not found
Error! Bad return status for module build on kernel: 3.18.0-031800rc2-generic (i686)
Consult /var/lib/dkms/psmouse/elantech-v6/build/make.log for more information.
Setting up linux-image-3.18.0-031800rc2-generic (3.18.0-031800rc2.201410262035) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/dkms 3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
ERROR (dkms apport): binary package for psmouse: elantech-v6 not found
Error! Bad return status for module build on kernel: 3.18.0-031800rc2-generic (i686)
Consult /var/lib/dkms/psmouse/elantech-v6/build/make.log for more information.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
update-initramfs: Generating /boot/initrd.img-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-3.18.0-031800rc2-generic
Found initrd image: /boot/initrd.img-3.18.0-031800rc2-generic
Found linux image: /boot/vmlinuz-3.13.0-37-generic
Found initrd image: /boot/initrd.img-3.13.0-37-generic
Found linux image: /boot/vmlinuz-3.13.0-36-generic
Found initrd image: /boot/initrd.img-3....

[Allan Dyer (adyer)]

When I tried booting into the latest upstream kernel, I was dropped into BusyBox with the error:
ALERT! /dev/disk/by-uuid/a5dd08d5-be52-4f8d-842c-dbf3fd7123f does not exist.
I rebooted into my previous kernel and checked, that is the uuid of my root partition.

[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

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[Allan Dyer (adyer)]

I have run
apport-collect 1386344
I have tried (and failed to boot) latest mainstream kernel.