Penpower Crystal Touch (ELAN TouchPad) not working
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
I'd like to use this USB touchpad for Chinese handwriting input, but it doesn't get recognised as an input device.
It is recognised as a USB device:
[ 5471.721520] usb 3-10: new low-speed USB device number 7 using xhci_hcd
[ 5471.744182] usb 3-10: New USB device found, idVendor=1267, idProduct=0701
[ 5471.744191] usb 3-10: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 5471.744197] usb 3-10: Product: TouchPad
[ 5471.744201] usb 3-10: Manufacturer: ELAN
[ 5471.744446] usb 3-10: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 5471.749375] hid-generic 0003:1267:
but does not appear in the list of devices from xinput.
cat /proc/bus/
(attached as ipdev)
so I'm following the instruction on https:/
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.13.0-37-generic i686
NonfreeKernelMo
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Tue Oct 28 01:48:42 2014
InstallationDate: Installed on 2014-05-10 (170 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: ASUS All Series
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
SHELL=
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RfKill:
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
WifiSyslog:
dmi.bios.date: 07/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2106
dmi.board.
dmi.board.name: H97M-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: All Series
dmi.product.
dmi.sys.vendor: ASUS
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2014-05-10 (170 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: ASUS All Series
NonfreeKernelMo
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
SHELL=
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RfKill:
Tags: trusty
Uname: Linux 3.13.0-37-generic i686
UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
UserGroups: audio lp yuikee
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 07/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2106
dmi.board.
dmi.board.name: H97M-E
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: All Series
dmi.product.
dmi.sys.vendor: ASUS
tags: | added: kernel-unable-to-test-upstream |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1386344
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.