[ASUS 1201HA] suspend/resume failure

Bug #1380283 reported by Antonio Navarro
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

antonio@asus-1201HA:~$ lsb_release -rd
Description: Ubuntu Utopic Unicorn (development branch)
Release: 14.10

I execute 'sudo pm-suspend' and when laptop shutdown with power buttom led blinking (the signal that is 'suspend', not shutdown), then I try to resume pressing power on buttom, but laptop don't respond. I have to shutdown (pressing the power buttom about 10 seconds) and then press again power on to start, but not resume.

I just updated to the lasted kernel:

Ubuntu 3.16.0-22.29-generic 3.16.4

so i think can be related. With previous version suspend works fine.

Thanks.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-22-generic 3.16.0-22.29
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu5
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: antonio 1758 F.... lxpanel
CRDA: Error: [Errno 2] No existe el archivo o el directorio: 'iw'
Date: Sun Oct 12 01:43:08 2014
DuplicateSignature: suspend/resume:ASUSTeK Computer INC. 1201HA:0301
ExecutablePath: /usr/share/apport/apportcheckresume
ExecutableTimestamp: 1412731631
Failure: suspend/resume
HibernationDevice: RESUME=UUID=33f11281-fad7-4543-8bc0-b3d8205a184c
InstallationDate: Installed on 2014-09-26 (15 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha i386 (20140826.1)
InterpreterPath: /usr/bin/python3.4
MachineType: ASUSTeK Computer INC. 1201HA
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcCwd: /
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 psbdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=6a2671f1-0816-4172-b30d-b6548088bff9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-22-generic N/A
 linux-backports-modules-3.16.0-22-generic N/A
 linux-firmware 1.135
SourcePackage: linux
Title: [ASUSTeK Computer INC. 1201HA] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 01/06/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0301
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1201HA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0301:bd01/06/2010:svnASUSTeKComputerINC.:pn1201HA:pvrx.x:rvnASUSTeKComputerINC.:rn1201HA:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 1201HA
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
Antonio Navarro (antonio-g) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: bios-outdated-0303
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
summary: - [ASUSTeK Computer INC. 1201HA] suspend/resume failure
+ [ASUS 1201HA] suspend/resume failure
Revision history for this message
Antonio Navarro (antonio-g) wrote :

Hi,

I just update the BIOS to latest version from asus web. This is the output of the commands you required:

antonio@asus-1201HA:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
[sudo] password for antonio:
0303
04/15/2010
antonio@asus-1201HA:~$

Unfortunately, the error is still occurring, when I execute 'sudo pm-suspend', it seems to work. Laptop screen and HD turns off (there is no noise) and only the power led is blinking. Then, I try to resume pressing power on button, but this does nothing. The led still blinking, but no power on/resume... nothing. I have to press power on about 10 seconds until led stop blinking, and then push again the power on to start the sistem, but no resume.

Regards and thanks for your help,

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Antonio Navarro (antonio-g) wrote :

From this web: https://wiki.debian.org/DebianEeePC/Model/1101HA

I just try this:

For fixing wakeup after suspend:

Create the file /etc/pm/config.d/gma500 with this line:
ADD_PARAMETERS='--quirk-vbestate-restore'

But doesn't work for me :-(

Revision history for this message
penalvch (penalvch) wrote :

Antonio Navarro, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.17

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-0303
removed: bios-outdated-0303
Changed in linux (Ubuntu):
importance: Low → Medium
status: Confirmed → Incomplete
Revision history for this message
Antonio Navarro (antonio-g) wrote :

Ok

First, I remove the file /etc/pm/config.d/gma500 that didn't work.

I download 3 packages from this URL: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-utopic/

- linux-headers-3.17.0-031700-generic_3.17.0-031700.201410060605_i386.deb
- linux-headers-3.17.0-031700_3.17.0-031700.201410060605_all.deb
- linux-image-3.17.0-031700-generic_3.17.0-031700.201410060605_i386.deb

I installed the kernel packages with 'sudo dpkg -i linux-*.deb' and when install finished, I rebooted my laptop.

antonio@asus-1201HA:~$ uname -a
Linux asus-1201HA 3.17.0-031700-generic #201410060605 SMP Mon Oct 6 10:57:55 UTC 2014 i686 i686 i686 GNU/Linux
antonio@asus-1201HA:~$ sudo pm-suspend
[sudo] password for antonio:

Unfortunately I get the same error. Seems to suspend, bink power led, but no resume.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.17.0
Revision history for this message
Antonio Navarro (antonio-g) wrote :

I reboot and load from grub kernel-3.16.0-17-generic, the kernel that was working right, but now also fails.

If this is not a kernel issue, which other package can I verify?

Revision history for this message
penalvch (penalvch) wrote :

Antonio Navarro, one may check the packages that were updated immediately prior to suspend no longer working via the folder /var/log/apt .

tags: added: kernel-bug-exists-upstream-3.17 needs-bisect regression-release
removed: kernel-bug-exists-upstream-3.17.0
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