| 2014-09-27 13:38:21 |
Dinh Quoc Han |
bug |
|
|
added bug |
| 2014-09-29 17:54:31 |
Joseph Salisbury |
affects |
linux-firmware (Ubuntu) |
linux (Ubuntu) |
|
| 2014-09-29 17:54:48 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2014-09-29 18:00:09 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2014-11-09 05:01:11 |
Dinh Quoc Han |
tags |
amd64 apport-bug trusty |
amd64 apport-bug apport-collected trusty utopic |
|
| 2014-11-09 05:01:14 |
Dinh Quoc Han |
description |
I got a new Acer Aspire E1-432 laptop with preinstalled Ubuntu 14.04,
the Bluetooth is not working.
Qualcomm Atheros is the chipset in the laptop which supports both wifi and bluetooth.
Wifi is working but bluetooth is not even recognized in the system.
Not detected. i used to fedora gnome 3.12 it's working. But now i used ubuntu it not find my device
more infomation:
dinhquochan@TiLovePo-PC:~$ lsusb | grep Bluetooth
dinhquochan@TiLovePo-PC:~$ lsusb
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 04ca:300b Lite-On Technology Corp.
Bus 002 Device 003: ID 1bcf:2c17 Sunplus Innovation Technology Inc.
Bus 002 Device 002: ID 0458:0152 KYE Systems Corp. (Mouse Systems)
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Devices:
hci0 A4:DB:30:CA:D8:50
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
[ 10.159667] Bluetooth: Core ver 2.17
[ 10.159689] Bluetooth: HCI device and connection manager initialized
[ 10.159697] Bluetooth: HCI socket layer initialized
[ 10.159700] Bluetooth: L2CAP socket layer initialized
[ 10.159705] Bluetooth: SCO socket layer initialized
[ 13.897795] Bluetooth: RFCOMM TTY layer initialized
[ 13.897809] Bluetooth: RFCOMM socket layer initialized
[ 13.897856] Bluetooth: RFCOMM ver 1.11
[ 13.917356] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 13.917375] Bluetooth: BNEP filters: protocol multicast
[ 13.917424] Bluetooth: BNEP socket layer initialized
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-firmware 1.127.7
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Sep 27 20:32:32 2014
Dependencies:
InstallationDate: Installed on 2014-09-25 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: linux-firmware
UpgradeStatus: No upgrade log present (probably fresh install) |
I got a new Acer Aspire E1-432 laptop with preinstalled Ubuntu 14.04,
the Bluetooth is not working.
Qualcomm Atheros is the chipset in the laptop which supports both wifi and bluetooth.
Wifi is working but bluetooth is not even recognized in the system.
Not detected. i used to fedora gnome 3.12 it's working. But now i used ubuntu it not find my device
more infomation:
dinhquochan@TiLovePo-PC:~$ lsusb | grep Bluetooth
dinhquochan@TiLovePo-PC:~$ lsusb
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 04ca:300b Lite-On Technology Corp.
Bus 002 Device 003: ID 1bcf:2c17 Sunplus Innovation Technology Inc.
Bus 002 Device 002: ID 0458:0152 KYE Systems Corp. (Mouse Systems)
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Devices:
hci0 A4:DB:30:CA:D8:50
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
[ 10.159667] Bluetooth: Core ver 2.17
[ 10.159689] Bluetooth: HCI device and connection manager initialized
[ 10.159697] Bluetooth: HCI socket layer initialized
[ 10.159700] Bluetooth: L2CAP socket layer initialized
[ 10.159705] Bluetooth: SCO socket layer initialized
[ 13.897795] Bluetooth: RFCOMM TTY layer initialized
[ 13.897809] Bluetooth: RFCOMM socket layer initialized
[ 13.897856] Bluetooth: RFCOMM ver 1.11
[ 13.917356] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 13.917375] Bluetooth: BNEP filters: protocol multicast
[ 13.917424] Bluetooth: BNEP socket layer initialized
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-firmware 1.127.7
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Sep 27 20:32:32 2014
Dependencies:
InstallationDate: Installed on 2014-09-25 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: linux-firmware
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: dinhquochan 2054 F.... pulseaudio
/dev/snd/controlC0: dinhquochan 2054 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=2c760574-0700-482b-8b11-21e845d8e36e
InstallationDate: Installed on 2014-11-08 (0 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Acer Aspire E1-432
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=9124f9a6-aec3-4fbd-8588-fa01f488c4d9 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/20/2014
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.11
dmi.board.name: EA40_HW
dmi.board.vendor: Acer
dmi.board.version: V2.11
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.11
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.11:bd02/20/2014:svnAcer:pnAspireE1-432:pvrV2.11:rvnAcer:rnEA40_HW:rvrV2.11:cvnAcer:ct9:cvrV2.11:
dmi.product.name: Aspire E1-432
dmi.product.version: V2.11
dmi.sys.vendor: Acer |
|
| 2014-11-09 05:01:17 |
Dinh Quoc Han |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256316/+files/AlsaInfo.txt |
|
| 2014-11-09 05:01:21 |
Dinh Quoc Han |
attachment added |
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BootDmesg.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256317/+files/BootDmesg.txt |
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| 2014-11-09 05:01:24 |
Dinh Quoc Han |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256318/+files/CRDA.txt |
|
| 2014-11-09 05:01:27 |
Dinh Quoc Han |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256319/+files/CurrentDmesg.txt |
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| 2014-11-09 05:01:30 |
Dinh Quoc Han |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256320/+files/IwConfig.txt |
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| 2014-11-09 05:01:33 |
Dinh Quoc Han |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256321/+files/Lspci.txt |
|
| 2014-11-09 05:01:37 |
Dinh Quoc Han |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256322/+files/Lsusb.txt |
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| 2014-11-09 05:01:40 |
Dinh Quoc Han |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256323/+files/ProcCpuinfo.txt |
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| 2014-11-09 05:01:44 |
Dinh Quoc Han |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256324/+files/ProcEnviron.txt |
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| 2014-11-09 05:01:47 |
Dinh Quoc Han |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256325/+files/ProcInterrupts.txt |
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| 2014-11-09 05:01:49 |
Dinh Quoc Han |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256326/+files/ProcModules.txt |
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| 2014-11-09 05:01:53 |
Dinh Quoc Han |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256327/+files/PulseList.txt |
|
| 2014-11-09 05:01:55 |
Dinh Quoc Han |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256328/+files/RfKill.txt |
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| 2014-11-09 05:02:01 |
Dinh Quoc Han |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256329/+files/UdevDb.txt |
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| 2014-11-09 05:02:09 |
Dinh Quoc Han |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256330/+files/UdevLog.txt |
|
| 2014-11-09 05:02:21 |
Dinh Quoc Han |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1374758/+attachment/4256331/+files/WifiSyslog.txt |
|
| 2014-11-09 05:02:43 |
Dinh Quoc Han |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-02-10 16:52:41 |
shankao |
marked as duplicate |
|
1375891 |
|
