Comment 36 for bug 1353129
Revision history for this message
| teo1978 (teo8976) wrote Re: [REGRESSION 2014-08] Volume up/down keys, and printScreen key, have stopped working | #36 |
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1b1ed1a
(Get the code!)
> Why do you think asking to upgrade your BIOS is rigid criteria?
Asking to upgrade the BIOS is fine.
Refusing to look into the issue unless the BIOS is updated is ridiculous.
Updating the BIOS is a tremendously cumbersome (and risky) process for a user whose main working OS is Ubuntu. Hence most users just won't do that (I won't), which means the bug will expire. And in the vast majority of cases, there won't be a good reason for that because (1) it's extremely unlikely that the issue is caused _solely_ by a bug in the bios; (2) even if updating the bios makes the issue disappear, it doesn't mean that the issue is a bug in the bios; actually it may mean that it is an issue in the software triggered by some peculiarity in the bios that is not even a bug, in which case the issue SHOULD be investigated with the bios that triggers it, in order to fix a bug rather than make it invisible (and perhaps resurface later); (3) even in the event that the bug is triggered by a bug in the bios, chances are that the OS is not responding correctly to the incorrect behavior of the bios, i.e. there could be a bug in the bios _and_ the OS, and finally (4) I remember Ubuntu being announced as "linux for human beings" or something like that: if you really want it to be that, you must assume that there are a lot of machines out there with outdated bioses, and some of their "human being" owners just won't ever update a bios (or have an idea of what it is) until the day when a friendly popup appears allowing them to do it as easily as installing software updates (let's forget for a moment that even upgrading Ubuntu can brick a computer). So, given that the vast majority of bios bugs can almost certainly be worked around by the OS (just think of other OSes that work on machines with the same outdated bios and don't exhibit the issue), the OS should either do that or provide a really stright-forward way to update the bios. The latter may (to some extent) be not in the OS developers' hands ; the former definitely is.
> That's me!
Yes, I guess, but I was referring more specifically to another contributor who has been accused of being rude.