Comment 42 for bug 1331077

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Neelson (nmahene) wrote :

According to http://forums.lenovo.com/t5/ThinkPad-Edge-S-series/E540-Suspend-Resume-failure/m-p/1803308#M32836
Lenovo finally is willing to investigate the problem but only if someone with an special model of the E540 with one of two specific Linux version calls for help. Maybe one of you fits that profile?

"I understand that on a technical level, Linuxs distibutions share the same bones, which is how I will open the case for one distro and resolve the issue for all.

The problem lies in what Lenovo supports. My next level support cannot accept a case opened on anything other then the two listed - RHEL 7.0 or Ubuntu 12.04.02 on model 20C6-Z049US (Thanks Mahene!). I can't change the rules, but I can use them to drive a case.

If you are running either of these versions on this model, experiencing the issue as described in this thread, and willing to assist, please PM me.

Amy Tupper
Technical Resolution Lead, Pervasive Issues
Lenovo US"