| 2014-06-10 06:32:41 |
gsoundsgood |
bug |
|
|
added bug |
| 2014-06-10 06:33:47 |
gsoundsgood |
bug |
|
|
added subscriber Christopher M. Penalver |
| 2014-06-10 07:00:15 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2014-06-10 10:10:23 |
penalvch |
description |
Touchpad on the Asus X550LD is not working on Ubuntu 14.04.
Cursor does make some movements if you insist toying and clicking on the touchpad, but only seldomly (just using it normally often would produce no move), and in a direction that apparently has no relation with touch. Generally moves towards bottom, bottom/left, but insisting one can have patchy movements in other directions. However, clicking has no effect.
Mouse connected with USB works normally, until you try to use the touchpad. If you touch the touchpad, the cursor mostly keeps on moving as per the mouse, but click mostly does not work. Logging out and logging in or restarting fixes the problem.
As suggested by mantainer of related bug, I tested with the latest mainline kernel, 3.15.0-031500-generic, with no apparent effect on the above-described behavior, and, as suggested, I filed this new bug
See https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1325881
I'm using Ubuntu Gnome 14.04
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: g 1530 F.... pulseaudio
/dev/snd/controlC0: g 1530 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Jun 10 08:18:41 2014
HibernationDevice: RESUME=UUID=205b0b44-7997-42f7-806d-3b367ebfdceb
InstallationDate: Installed on 2014-06-09 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. X550LD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ee58b2b6-1d8c-4137-beca-6a52a4634265 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
Touchpad on the Asus X550LD is not working on Ubuntu 14.04 with either default or mainline kernel 3.15.0-031500-generic.
Cursor does make some movements if you insist toying and clicking on the touchpad, but only seldomly (just using it normally often would produce no move), and in a direction that apparently has no relation with touch. Generally moves towards bottom, bottom/left, but insisting one can have patchy movements in other directions. However, clicking has no effect.
Mouse connected with USB works normally, until you try to use the touchpad. If you touch the touchpad, the cursor mostly keeps on moving as per the mouse, but click mostly does not work. Logging out and logging in or restarting fixes the problem.
WORKAROUND: Use external USB mouse but don't touch the touchpad.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: g 1530 F.... pulseaudio
/dev/snd/controlC0: g 1530 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Jun 10 08:18:41 2014
HibernationDevice: RESUME=UUID=205b0b44-7997-42f7-806d-3b367ebfdceb
InstallationDate: Installed on 2014-06-09 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. X550LD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ee58b2b6-1d8c-4137-beca-6a52a4634265 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2014-06-10 10:11:26 |
penalvch |
tags |
amd64 apport-bug trusty |
amd64 apport-bug bios-outdated-306 kernel-bug-exists-upstream-3.15 trusty |
|
| 2014-06-10 10:12:01 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Low |
|
| 2014-06-10 10:12:01 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2014-06-11 00:25:55 |
penalvch |
tags |
amd64 apport-bug bios-outdated-306 kernel-bug-exists-upstream-3.15 trusty |
amd64 apport-bug kernel-bug-exists-upstream-3.15 latest-bios-306 trusty |
|
| 2014-06-11 00:29:14 |
penalvch |
linux (Ubuntu): importance |
Low |
High |
|
| 2014-06-11 00:29:14 |
penalvch |
linux (Ubuntu): status |
Incomplete |
Triaged |
|
| 2014-06-11 12:47:17 |
rhk |
bug |
|
|
added subscriber raphaelh |
| 2014-06-11 20:58:57 |
gsoundsgood |
attachment added |
|
Bug report https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328392/+attachment/4129939/+files/2014-06-11%20-%20bug%20report |
|
| 2014-06-12 11:43:40 |
Hemanth Reddy |
bug |
|
|
added subscriber Hemanth Reddy |
| 2014-07-21 06:16:07 |
maniuz |
attachment added |
|
Card HW ASUS good.htm https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328392/+attachment/4158639/+files/Card%20HW%20ASUS%20good.htm |
|
| 2014-07-21 06:16:29 |
maniuz |
attachment added |
|
Card HW ASUS bad.htm https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328392/+attachment/4158640/+files/Card%20HW%20ASUS%20bad.htm |
|
| 2014-07-21 08:01:37 |
penalvch |
attachment removed |
Card HW ASUS good.htm https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328392/+attachment/4158639/+files/Card%20HW%20ASUS%20good.htm |
|
|
| 2014-07-21 08:01:38 |
penalvch |
attachment removed |
Card HW ASUS bad.htm https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328392/+attachment/4158640/+files/Card%20HW%20ASUS%20bad.htm |
|
|
| 2014-08-24 00:31:07 |
penalvch |
description |
Touchpad on the Asus X550LD is not working on Ubuntu 14.04 with either default or mainline kernel 3.15.0-031500-generic.
Cursor does make some movements if you insist toying and clicking on the touchpad, but only seldomly (just using it normally often would produce no move), and in a direction that apparently has no relation with touch. Generally moves towards bottom, bottom/left, but insisting one can have patchy movements in other directions. However, clicking has no effect.
Mouse connected with USB works normally, until you try to use the touchpad. If you touch the touchpad, the cursor mostly keeps on moving as per the mouse, but click mostly does not work. Logging out and logging in or restarting fixes the problem.
WORKAROUND: Use external USB mouse but don't touch the touchpad.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: g 1530 F.... pulseaudio
/dev/snd/controlC0: g 1530 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Jun 10 08:18:41 2014
HibernationDevice: RESUME=UUID=205b0b44-7997-42f7-806d-3b367ebfdceb
InstallationDate: Installed on 2014-06-09 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. X550LD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ee58b2b6-1d8c-4137-beca-6a52a4634265 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
Touchpad on the Asus X550LD is not working on Ubuntu 14.04 with either default or mainline kernel 3.15.0-031500-generic.
Cursor does make some movements if you insist toying and clicking on the touchpad, but only seldomly (just using it normally often would produce no move), and in a direction that apparently has no relation with touch. Generally moves towards bottom, bottom/left, but insisting one can have patchy movements in other directions. However, clicking has no effect.
Mouse connected with USB works normally, until you try to use the touchpad. If you touch the touchpad, the cursor mostly keeps on moving as per the mouse, but click mostly does not work. Logging out and logging in or restarting fixes the problem.
WORKAROUND: Use external USB mouse but don't touch the touchpad.
WORKAROUND: To get this to work as PS/2 use kernel boot parameter:
psmouse.proto=bare
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: g 1530 F.... pulseaudio
/dev/snd/controlC0: g 1530 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Jun 10 08:18:41 2014
HibernationDevice: RESUME=UUID=205b0b44-7997-42f7-806d-3b367ebfdceb
InstallationDate: Installed on 2014-06-09 (0 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: ASUSTeK COMPUTER INC. X550LD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ee58b2b6-1d8c-4137-beca-6a52a4634265 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LD.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2014-11-19 15:26:35 |
Kenneth Infante |
bug |
|
|
added subscriber Kenneth Infante |
| 2014-11-20 09:29:25 |
Rasmus Haglund |
bug |
|
|
added subscriber Rasmus Haglund |
| 2015-01-11 23:44:18 |
santitc |
bug |
|
|
added subscriber santitc |
| 2015-11-10 22:28:15 |
Pilot6 |
linux (Ubuntu): status |
Triaged |
Fix Released |
|
