Genius Webcam Not Recognized

[Gustavo Narea]

I have a Genius VideoCAM Messenger and I works flawlessly under Feisty, but doesn't work under Gutsy (Tribe 4) nor Hardy Beta.

I'll attach the output of some commands under both Feisty and Gutsy...

[Chuck Short (zulcss)]

Which module does your camera use in fiesty?

[Gustavo Narea (gnarea)]

Chuck, could you please tell me where I can find that information?

Cheers.

[Chuck Short (zulcss)]

Please add the output of lsmod under feisty.

thanks
chuck

[Gustavo Narea (gnarea)]

The webcam was recognized in one of the beta releases of Gutsy, but I didn't have enough time to let you know. It's however not recognized in the stable release. What can I do?

[Gustavo Narea (gnarea)]

I don't know if this has something to do, but I've just installed camstream and now at least Kopete recognizes the webcam. Cheese doesn't recognizes it.

[Jan Kaláb (pitel)]

I have the same problem... Genius MEssenger webcam (0c45:602e Microdia as reported by lsusb) worked in feisty, but don't work in gutsy.

dmesg:
[23787.959037] usb 1-3: new full speed USB device using ohci_hcd and address 2
[23788.168751] usb 1-3: configuration #1 chosen from 1 choice
[23788.174633] usb 1-3: SN9C10[12] PC Camera Controller detected (vid:pid 0x0C45:0x602E)
[23788.435181] usb 1-3: OV7630 image sensor detected
[23788.806513] usb 1-3: Initialization succeeded
[23788.806558] usb 1-3: V4L2 device registered as /dev/video0
[23788.806561] usb 1-3: Optional device control through 'sysfs' interface disabled
[23904.878104] usb 1-3: USB disconnect, address 2
[23904.878261] usb 1-3: Disconnecting SN9C1xx PC Camera...
[23904.878264] usb 1-3: V4L2 device /dev/video0 deregistered

[Jan Kaláb (pitel)]

Still doesn't work in Hardy. Tested with Ekiga.

[Leann Ogasawara (leannogasawara)]

Thanks Jan,

Can you attach and updated dmesg output for Hardy.

Also, we'll keep this open against the actively developed kernel bug against 2.6.22 this will be closed as it does not qualify for a stable release update - https://wiki.ubuntu.com/StableReleaseUpdates . Thanks.

[Gustavo Narea (gnarea)]

Leann, I'm now using Hardy and the webcam works with Kopete, but doesn't work with Cheese nor Ekiga.

My girlfriend is also using Hardy (but 64-bit) and the same webcam works with both Kopete and Cheese.

[Jan Kaláb (pitel)]

I just upgraded my laptop to Hardy, pluged the webcam nad voila... works! With Cheese and Skype.
Can someone else confirm this and set the bug to fixed?

[Leann Ogasawara (leannogasawara)]

Gutsavo, since you are the original bug reporter, care to confirm Jan's last comment using the final Hardy 8.04 release? Thanks.

[Gustavo Narea (gnarea)]

Hello, Leann.

No, it's still not working with neither Ekiga nor Cheese, but does work with Kopete.

In Ekiga, I get this error message:
Failed to open the device
Error while opening /dev/.static/dev/video0.

Cheers.

[Jan Kaláb (pitel)]

Strange... webcam works on my laptop, but not on my desktop. Both are now on hardy.

dmesg from desktop:
[ 345.630516] usb 2-3: new full speed USB device using ohci_hcd and address 3
[ 345.840248] usb 2-3: configuration #1 chosen from 1 choice
[ 346.148196] Linux video capture interface: v2.00
[ 346.183582] sn9c102: V4L2 driver for SN9C1xx PC Camera Controllers v1:1.47
[ 346.185526] usb 2-3: SN9C10[12] PC Camera Controller detected (vid:pid 0x0C45:0x602E)
[ 346.446081] usb 2-3: OV7630 image sensor detected
[ 346.826399] usb 2-3: Initialization succeeded
[ 346.826457] usb 2-3: V4L2 device registered as /dev/video0
[ 346.826460] usb 2-3: Optional device control through 'sysfs' interface disabled
[ 346.826483] usbcore: registered new interface driver sn9c102
[ 346.878268] usbcore: registered new interface driver gspca
[ 346.878544] /build/buildd/linux-ubuntu-modules-2.6.24-2.6.24/debian/build/build-generic/media/gspcav1/gspca_core.c: gspca driver 01.00.20 registered

[Jan Kaláb (pitel)]

dmesg from laptop:
[ 7140.970026] usb 3-1: new full speed USB device using uhci_hcd and address 2
[ 7141.139368] usb 3-1: configuration #1 chosen from 1 choice
[ 7142.132015] Linux video capture interface: v2.00
[ 7142.224260] /build/buildd/linux-ubuntu-modules-2.6.24-2.6.24/debian/build/build-generic/media/gspcav1/gspca_core.c: USB GSPCA camera found. SONIX sn9c10[1 2]
[ 7142.225863] usbcore: registered new interface driver gspca
[ 7142.225871] /build/buildd/linux-ubuntu-modules-2.6.24-2.6.24/debian/build/build-generic/media/gspcav1/gspca_core.c: gspca driver 01.00.20 registered
[ 7142.288336] sn9c102: V4L2 driver for SN9C1xx PC Camera Controllers v1:1.47
[ 7142.288381] usbcore: registered new interface driver sn9c102

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Gustavo Narea (gnarea)]

On Hardy (64-bit) it works at least with Ekiga. (I don't have the 32-bit machine to test it)

[Jan Kaláb (pitel)]

I just tested it on Ubunut 8.10 beta in VirtualBox. dmesg recognized the camera, but either Ekiga or Skype doesn't work. Skype at least shows green noise.

And I found another thing: It depends in which front USB I plug it. It even gives different dmesg output. One shows the green noise in Skype, the other doesn't work at all.

[Jan Kaláb (pitel)]

Note that the webcam is OK, it still works with my laptop.

[Jan Kaláb (pitel)]

Same green noise in Skype at 8.10 beta on my laptop.

[james dailey (grameentechie)]

If this helps, I have similar behavior. Ekiga shows the video, but EasyCam throws an error - "no camera found" and merely launching Cheese causes a complete freeze of gnome. I'm running Ubuntu 8.04. Gnome 2.22.3.

dmesg
[ 1127.760832] usb 5-3: new high speed USB device using ehci_hcd and address 3
[ 1127.996743] usb 5-3: configuration #1 chosen from 1 choice
[ 1128.394601] Linux video capture interface: v2.00
[ 1128.444695] uvcvideo: Found UVC 1.00 device Slim 1322 AF (0458:704d)
[ 1128.448748] usbcore: registered new interface driver uvcvideo
[ 1128.448760] USB Video Class driver (v0.1.0)

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

[Jan Kaláb (pitel)]

The webcam still doesn't work in Jaunty beta!

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Triaged a while ago but has not had any updated comments for quite some time. Please let us know if this issue remains in the current Ubuntu release, http://www.ubuntu.com/getubuntu/download . If the issue remains, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]