Ubuntu
linux package

Dell Inspiron 1525 - suspend/resume failure

Bug #1315435 reported by Carsten Wehmeier on 2014-05-02

This bug report is a duplicate of: Bug #1331654: [Dell Inspiron 1525] Cannot resume from suspend . Edit Remove

This bug affects 8 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Medium	Unassigned

Bug Description

When laptop is in standby and lid is opened, the screen remains black and the computer doesn't respond. LEDs and fans are active. The computer is usable again after a restart.

This bug was not present in previous installed Ubuntu 13.10.

Resuming from standby works in most cases with a standby hook which kills pulseaudio and unloads the module snd_hda_intel before standby and reloads snd_hda_intel after resume. See attached file. In some cases the computer doesn't go to standby when I close the lid with this standby hook active. When I reopen the lid, the display remains black and the computer doesn't respond. So this workarround is not reliable.

When I boot Ubuntu 14.04 with Saucy kernel 3.11.0-19-generic or mainline kernel 3.12.18-031218-generic for trusty, resume from standby works fine.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic i686
ApportVersion: 2.14.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: casi 1989 F.... pulseaudio
CurrentDesktop: GNOME
Date: Fri May 2 17:37:01 2014
HibernationDevice: RESUME=UUID=df14110a-3df0-4d46-8336-6de75559b367
InstallationDate: Installed on 2013-08-14 (261 days ago)
InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Release i386 (20130424)
MachineType: Dell Inc. Inspiron 1525
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=53e9d8b8-1f6a-4333-80c6-2fdc692c5dd1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-21 (11 days ago)
dmi.bios.date: 10/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0WP007
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd10/27/2009:svnDellInc.:pnInspiron1525:pvr:rvnDellInc.:rn0WP007:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1525
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

Carsten Wehmeier (casi-wehmeier-deactivatedaccount) wrote on 2014-05-02:

standby hook Edit (168 bytes, text/plain)
AlsaInfo.txt Edit (68.2 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (62.0 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (216 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (123.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (507 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (14.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (506 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.0 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (18.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (134.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (298.7 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (1.1 MiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-05-02: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed
tags:	added: saucy

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2014-05-02:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.15 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc3-trusty/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Carsten Wehmeier (casi-wehmeier-deactivatedaccount) wrote on 2014-05-03:

I tried mainline kernel 3.15.0-031500rc2-generic and 3.15.0-031500rc3-generic and I get a black screen after plymouth boot screen, the computer doesn't respond. So I was not able to test resuming from standby.

tags:	added: kernel-unable-to-test-upstream
Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2014-05-03:

Carsten Wehmeier, the next step is to fully commit bisect from Saucy to Trusty, in order to identify the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

tags:

added: latest-bios-a17 regression-release
removed: saucy

Revision history for this message

Carsten Wehmeier (casi-wehmeier-deactivatedaccount) wrote on 2014-05-05:

Sorry, but I don't have the expertice and the time to perform these tests.

Revision history for this message

eltimbalino (eltimbalino-org) wrote on 2014-05-05:

I have the same issue on a Dell inspiron 1525. If you would like any hardware/system data, just let me know.

Revision history for this message

penalvch (penalvch) wrote on 2014-05-06:

eltimbalino, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Revision history for this message

Carsten Wehmeier (casi-wehmeier-deactivatedaccount) wrote on 2014-05-28:

The bug is still present in the updated kernel 3.13.0-27-generic. Mainline kernel 3.12.20-031220-generic works without problems. But it's a bit uncomfortable and unsecure to update the mainline kernel manually, so I hope the bug will be fixed soon.

Revision history for this message

penalvch (penalvch) wrote on 2014-05-28:

#10

Carsten Wehmeier, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, please just make a comment to this.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Carsten Wehmeier (casi-wehmeier-deactivatedaccount) wrote on 2014-05-28:

#11

The issue exists with the latest development release of Ubuntu ( utopic-desktop-i386). The screen remained black after resume from standby and the computer didn't respond. I tried the life-system from DVD.

penalvch (penalvch) on 2014-05-29

tags:	added: utopic
tags:	added: needs-bisect
Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Žygimantas Beručka (zygis) wrote on 2014-05-29:

#12

Has this bug been reported on the kernel.org's/freedesktop.org's bugzilla at all? Since it exists in mainline builds it's an upstream bug.

Revision history for this message

penalvch (penalvch) wrote on 2014-05-29:

#13

Žygimantas Beručka, this wouldn't be considered an upstream bug at this point as the latest or supported upstream kernel (3.15-rc7) hasn't been tested against suspend as per https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1315435/comments/4 . As well, kernel.org bugzilla is legacy, and not a preferred contact point for upstream developers.

Revision history for this message

Iuri Diniz (iuridiniz) wrote on 2014-06-20:

#14

Could I consider this bug as a duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1331654 ?

A bug report on kernel.org was done by Žygimantas Beručka (zygis) under https://bugzilla.kernel.org/show_bug.cgi?id=78381 after a bisect that I did.

Revision history for this message

penalvch (penalvch) wrote on 2014-06-20:

#15

luri Diniz, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux