Comment 7 for bug 1311923

Revision history for this message
slumbergod (slumbergod) wrote : Re: [Bug 1311923] Re: Wireless Mouse not recognized after reboot

Hi,

the sticker on the underside shows the same as on the box:
NP350E5C-A02AU

On 27 April 2014 10:25, Christopher M. Penalver <
<email address hidden>> wrote:

> slumbergod, could you please provide the full computer model as noted on
> the sticker?
>
> ** Tags added: needs-full-computer-model
>
> ** Summary changed:
>
> - Wireless Mouse not recognized after reboot
> + 045e:0745 Wireless Mouse not recognized after reboot
>
> ** Description changed:
>
> - When I reboot the laptop, the previously-working wireless mouse is not
> working.
> - I have to unplug the wireless transmitter from the USB port and plug it
> in again for it to start working again.
> + When I reboot the laptop, my Microsoft Wireless Mobile Mouse 1000 stops
> + working.
>
> - I tried upstream image 3.14 and the same behaviour was present.
> -
> - I am using a Microsoft Wireless Mobile Mouse 1000. I realise that
> - Microsoft make no claims that it will work under linux but it was
> - working fine in previous versions of ubuntu. I've also spotted a few
> - reports that the Logitech M185 mouse - which does list linux 2.6+ as a
> - supported operating system - might be also affected.
> + WORKAROUND: Unplug and replug wireless transmitter from the USB port.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-generic 3.13.0.24.29
> ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
> Uname: Linux 3.13.0-24-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> - USER PID ACCESS COMMAND
> - /dev/snd/controlC0: slumbergod 2098 F.... pulseaudio
> + USER PID ACCESS COMMAND
> + /dev/snd/controlC0: slumbergod 2098 F.... pulseaudio
> Date: Thu Apr 24 11:21:48 2014
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2014-04-18 (5 days ago)
> InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140414)
> MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
> ProcEnviron:
> - LANGUAGE=en_NZ:en
> - TERM=xterm
> - PATH=(custom, no user)
> - LANG=en_NZ.UTF-8
> - SHELL=/bin/bash
> + LANGUAGE=en_NZ:en
> + TERM=xterm
> + PATH=(custom, no user)
> + LANG=en_NZ.UTF-8
> + SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
> root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash
> acpi_backlight=vendor vt.handoff=7
> PulseList:
> - Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
> - No PulseAudio daemon running, or not running as session daemon.
> + Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
> + No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> - linux-restricted-modules-3.13.0-24-generic N/A
> - linux-backports-modules-3.13.0-24-generic N/A
> - linux-firmware 1.127
> + linux-restricted-modules-3.13.0-24-generic N/A
> + linux-backports-modules-3.13.0-24-generic N/A
> + linux-firmware 1.127
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/04/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: P09ABE
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: NP350E5C-A02AU
> dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.board.version: BOARD REVISION 00
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 9
> dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.chassis.version: 0.1
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
> dmi.product.name: 350V5C/351V5C/3540VC/3440VC
> dmi.product.version: P09ABE.012.CP
> dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>
> ** Changed in: linux (Ubuntu)
> Importance: Medium => Low
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1311923
>
> Title:
> 045e:0745 Wireless Mouse not recognized after reboot
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> When I reboot the laptop, my Microsoft Wireless Mobile Mouse 1000
> stops working.
>
> WORKAROUND: Unplug and replug wireless transmitter from the USB port.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-generic 3.13.0.24.29
> ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
> Uname: Linux 3.13.0-24-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: slumbergod 2098 F.... pulseaudio
> Date: Thu Apr 24 11:21:48 2014
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2014-04-18 (5 days ago)
> InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140414)
> MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
> ProcEnviron:
> LANGUAGE=en_NZ:en
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_NZ.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed
> root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash
> acpi_backlight=vendor vt.handoff=7
> PulseList:
> Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
> No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.13.0-24-generic N/A
> linux-backports-modules-3.13.0-24-generic N/A
> linux-firmware 1.127
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/04/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: P09ABE
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: NP350E5C-A02AU
> dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.board.version: BOARD REVISION 00
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 9
> dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
> dmi.chassis.version: 0.1
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
> dmi.product.name: 350V5C/351V5C/3540VC/3440VC
> dmi.product.version: P09ABE.012.CP
> dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1311923/+subscriptions
>

--

*David Scott*, BSc BA
~~~~~~~~~~~~~~~~~
myBJJ New Zealand Jiu-Jitsu Team <http://www.myBJJ.co.nz>
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