Comment 0 for bug 1299821

Revision history for this message
Sean Brisbane (s-brisbane1) wrote : [LENOVO 4236SGS] suspend/resume failure

After closing my laptop lid and allowing it to suspend to RAM, the system would not resume properly.

The visuals on the GUI returned to its previous state without any artifacts, however the mouse pointer was not working. I used a trackpad and a nipple on my T420 laptop. I left it in this state and the mouse was still dead after about 3-4 minutes. After coming back from making a cup of tea the mouse moved but did not interact with any GUI elements.

I have seens some success on previous ubuntu versions if I did a tty switch. This did not work (ctrl+alt+F1), the Unity GUI stayed visible. I then tried the sysreq triggers alt+sysreq RE and lost the mouse pointer again, but the gui stayed visible. I needed to go through the whole alt+sysreq+reisub to make the machine reboot.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42 [modified: boot/vmlinuz-3.13.0-20-generic]
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: brisbanel 2213 F.... pulseaudio
 /dev/snd/controlC0: brisbanel 2213 F.... pulseaudio
Date: Sun Mar 30 08:40:36 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=43d2d849-d65f-425b-b137-55a43d22eb21
InstallationDate: Installed on 2014-03-29 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140329)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 4236SGS
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-20-generic root=UUID=c37c49b4-8185-458c-91b7-c6e5d5f103e8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-20-generic N/A
 linux-backports-modules-3.13.0-20-generic N/A
 linux-firmware 1.126
SourcePackage: linux
Title: [LENOVO 4236SGS] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/28/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET67WW (1.37 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4236SGS
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr83ET67WW(1.37):bd11/28/2011:svnLENOVO:pn4236SGS:pvrThinkPadT420:rvnLENOVO:rn4236SGS:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4236SGS
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO