| 2013-12-28 10:34:22 |
Lastique |
bug |
|
|
added bug |
| 2013-12-28 10:34:22 |
Lastique |
attachment added |
|
lspci output https://bugs.launchpad.net/bugs/1264654/+attachment/3936809/+files/lspci-vnvn.log |
|
| 2013-12-28 10:34:57 |
Lastique |
attachment added |
|
lsusb output https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1264654/+attachment/3936810/+files/lsusb.log |
|
| 2013-12-28 11:00:09 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2013-12-28 13:40:35 |
Lastique |
tags |
|
apport-collected saucy |
|
| 2013-12-28 13:40:36 |
Lastique |
description |
I'm trying to use Logitech HD Pro Webcam C920 on Ubuntu 13.10, but not getting any sound from it. The camera is detected properly and displayed in Pulseaudio volume control, it's not muted but the audio level bar always stays at 0. I can see video from it in Skype or WebRTC apps in Chrome, but no audio. I can see no errors in dmesg or other logs.
Kernel version: Ubuntu 3.11.0-14.21-generic 3.11.7
pulseaudio version: 1:4.0-0ubuntu6 |
I'm trying to use Logitech HD Pro Webcam C920 on Ubuntu 13.10, but not getting any sound from it. The camera is detected properly and displayed in Pulseaudio volume control, it's not muted but the audio level bar always stays at 0. I can see video from it in Skype or WebRTC apps in Chrome, but no audio. I can see no errors in dmesg or other logs.
Kernel version: Ubuntu 3.11.0-14.21-generic 3.11.7
pulseaudio version: 1:4.0-0ubuntu6
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lastique 2393 F.... pulseaudio
/dev/snd/controlC1: lastique 2393 F.... pulseaudio
/dev/snd/pcmC1D0p: lastique 2393 F...m pulseaudio
/dev/snd/controlC2: lastique 2393 F.... pulseaudio
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2012-12-29 (363 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=9e81b2ba-5525-4d9d-b45c-48093a115d64 ro quiet splash nomodeset
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-14-generic N/A
linux-backports-modules-3.11.0-14-generic N/A
linux-firmware 1.116
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago)
UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer |
|
| 2013-12-28 13:40:37 |
Lastique |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936862/+files/AlsaInfo.txt |
|
| 2013-12-28 13:40:39 |
Lastique |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936863/+files/BootDmesg.txt |
|
| 2013-12-28 13:40:40 |
Lastique |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936864/+files/CRDA.txt |
|
| 2013-12-28 13:40:42 |
Lastique |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936865/+files/CurrentDmesg.txt |
|
| 2013-12-28 13:42:39 |
Lastique |
description |
I'm trying to use Logitech HD Pro Webcam C920 on Ubuntu 13.10, but not getting any sound from it. The camera is detected properly and displayed in Pulseaudio volume control, it's not muted but the audio level bar always stays at 0. I can see video from it in Skype or WebRTC apps in Chrome, but no audio. I can see no errors in dmesg or other logs.
Kernel version: Ubuntu 3.11.0-14.21-generic 3.11.7
pulseaudio version: 1:4.0-0ubuntu6
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lastique 2393 F.... pulseaudio
/dev/snd/controlC1: lastique 2393 F.... pulseaudio
/dev/snd/pcmC1D0p: lastique 2393 F...m pulseaudio
/dev/snd/controlC2: lastique 2393 F.... pulseaudio
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2012-12-29 (363 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=9e81b2ba-5525-4d9d-b45c-48093a115d64 ro quiet splash nomodeset
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-14-generic N/A
linux-backports-modules-3.11.0-14-generic N/A
linux-firmware 1.116
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago)
UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer |
I'm trying to use Logitech HD Pro Webcam C920 on Ubuntu 13.10, but not getting any sound from it. The camera is detected properly and displayed in Pulseaudio volume control, it's not muted but the audio level bar always stays at 0. I can see video from it in Skype or WebRTC apps in Chrome, but no audio. I can see no errors in dmesg or other logs.
Kernel version: Ubuntu 3.11.0-14.21-generic 3.11.7
pulseaudio version: 1:4.0-0ubuntu6
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lastique 2393 F.... pulseaudio
/dev/snd/controlC1: lastique 2393 F.... pulseaudio
/dev/snd/pcmC1D0p: lastique 2393 F...m pulseaudio
/dev/snd/controlC2: lastique 2393 F.... pulseaudio
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2012-12-29 (363 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=9e81b2ba-5525-4d9d-b45c-48093a115d64 ro quiet splash nomodeset
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-14-generic N/A
linux-backports-modules-3.11.0-14-generic N/A
linux-firmware 1.116
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago)
UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lastique 2393 F.... pulseaudio
/dev/snd/controlC1: lastique 2393 F.... pulseaudio
/dev/snd/pcmC1D0p: lastique 2393 F...m pulseaudio
/dev/snd/controlC2: lastique 2393 F.... pulseaudio
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2012-12-29 (363 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=9e81b2ba-5525-4d9d-b45c-48093a115d64 ro quiet splash nomodeset
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-14-generic N/A
linux-backports-modules-3.11.0-14-generic N/A
linux-firmware 1.116
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago)
UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer |
|
| 2013-12-28 13:42:41 |
Lastique |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936867/+files/AlsaInfo.txt |
|
| 2013-12-28 13:42:42 |
Lastique |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936868/+files/BootDmesg.txt |
|
| 2013-12-28 13:42:44 |
Lastique |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936869/+files/CRDA.txt |
|
| 2013-12-28 13:42:45 |
Lastique |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936870/+files/CurrentDmesg.txt |
|
| 2013-12-28 13:42:47 |
Lastique |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936871/+files/Lspci.txt |
|
| 2013-12-28 13:42:48 |
Lastique |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936872/+files/Lsusb.txt |
|
| 2013-12-28 13:42:50 |
Lastique |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936873/+files/ProcCpuinfo.txt |
|
| 2013-12-28 13:42:52 |
Lastique |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936874/+files/ProcEnviron.txt |
|
| 2013-12-28 13:42:53 |
Lastique |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936875/+files/ProcInterrupts.txt |
|
| 2013-12-28 13:42:55 |
Lastique |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936876/+files/ProcModules.txt |
|
| 2013-12-28 13:42:56 |
Lastique |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936877/+files/PulseList.txt |
|
| 2013-12-28 13:42:58 |
Lastique |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936878/+files/UdevDb.txt |
|
| 2013-12-28 13:43:01 |
Lastique |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936879/+files/UdevLog.txt |
|
| 2013-12-28 13:43:04 |
Lastique |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1264654/+attachment/3936880/+files/WifiSyslog.txt |
|
| 2013-12-28 13:43:59 |
Lastique |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2014-01-01 10:06:50 |
Lastique |
attachment added |
|
PulseAudio log when changing capture volume. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1264654/+attachment/3938555/+files/pulseverbose.log |
|
| 2014-01-01 16:10:37 |
penalvch |
attachment removed |
lspci output https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1264654/+attachment/3936809/+files/lspci-vnvn.log |
|
|
| 2014-01-01 16:10:38 |
penalvch |
attachment removed |
lsusb output https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1264654/+attachment/3936810/+files/lsusb.log |
|
|
| 2014-01-01 16:23:28 |
penalvch |
tags |
apport-collected saucy |
apport-collected latest-bios-3603 needs-upstream-testing regression-potential saucy |
|
| 2014-01-01 17:00:51 |
penalvch |
summary |
No sound from Logitech HD Pro Webcam C920 |
046d:082d [Asus P8Z68-V PRO] No sound from Logitech HD Pro Webcam C920 |
|
| 2014-01-01 17:01:22 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2014-01-01 17:01:22 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2014-01-02 12:38:25 |
Lastique |
attachment added |
|
PulseAudio log with kernel 3.12 when changing capture volume. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1264654/+attachment/3939154/+files/pulseverbose.log |
|
| 2014-01-02 12:38:37 |
Lastique |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2014-01-02 12:40:33 |
Lastique |
tags |
apport-collected latest-bios-3603 needs-upstream-testing regression-potential saucy |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-3.12 latest-bios-3603 regression-potential saucy |
|
| 2014-01-02 13:25:50 |
penalvch |
tags |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-3.12 latest-bios-3603 regression-potential saucy |
apport-collected latest-bios-3603 needs-upstream-testing regression-potential saucy |
|
| 2014-01-02 13:29:40 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2014-01-03 11:44:49 |
Lastique |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2014-01-03 11:46:10 |
Lastique |
tags |
apport-collected latest-bios-3603 needs-upstream-testing regression-potential saucy |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc6 latest-bios-3603 regression-potential saucy |
|
| 2014-01-03 12:41:10 |
penalvch |
tags |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc6 latest-bios-3603 regression-potential saucy |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc6 latest-bios-3603 regression-potential saucy trusty |
|
| 2014-01-03 20:58:16 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2014-01-04 10:03:59 |
Lastique |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2014-01-04 14:22:58 |
penalvch |
tags |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc6 latest-bios-3603 regression-potential saucy trusty |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc6 latest-bios-3603 precise regression-potential saucy trusty |
|
| 2014-01-04 14:23:19 |
penalvch |
tags |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc6 latest-bios-3603 precise regression-potential saucy trusty |
apport-collected kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc6 latest-bios-3603 precise saucy trusty |
|
| 2014-01-04 14:23:38 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Triaged |
|
