046d:082d [Asus P8Z68-V PRO] No sound from Logitech HD Pro Webcam C920
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Triaged
|
Medium
|
Unassigned |
Bug Description
I'm trying to use Logitech HD Pro Webcam C920 on Ubuntu 13.10, but not getting any sound from it. The camera is detected properly and displayed in Pulseaudio volume control, it's not muted but the audio level bar always stays at 0. I can see video from it in Skype or WebRTC apps in Chrome, but no audio. I can see no errors in dmesg or other logs.
Kernel version: Ubuntu 3.11.0-
pulseaudio version: 1:4.0-0ubuntu6
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/pcmC1D0p: lastique 2393 F...m pulseaudio
/dev/snd/
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2012-12-29 (363 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
NonfreeKernelMo
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.116
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago)
UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3603
dmi.board.
dmi.board.name: P8Z68-V PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/pcmC1D0p: lastique 2393 F...m pulseaudio
/dev/snd/
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2012-12-29 (363 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
virbr0 no wireless extensions.
MachineType: System manufacturer System Product Name
MarkForUpload: True
NonfreeKernelMo
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.116
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-17 (71 days ago)
UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3603
dmi.board.
dmi.board.name: P8Z68-V PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
tags: | added: latest-bios-3603 needs-upstream-testing regression-potential |
summary: |
- No sound from Logitech HD Pro Webcam C920 + 046d:082d [Asus P8Z68-V PRO] No sound from Logitech HD Pro Webcam C920 |
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
status: | Confirmed → Incomplete |
tags: |
added: needs-upstream-testing removed: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.12 |
Changed in linux (Ubuntu): | |
status: | Confirmed → Incomplete |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1264654
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.