[HP Pavilion 14] Multiple HIGH/CRITICAL failures found in fwts report

[Po-Hsu Lin]

CID: 201303-13115 HP Pavilion 14

Critical failures: 2
 klog: CRITICAL Kernel message: [ 5.345517] ACPI Exception: AE_NOT_FOUND, Evaluating _PRT [AE_NOT_FOUND] (20121018/pci_irq-269)
 klog: CRITICAL Kernel message: [ 5.722860] [Firmware Bug]: Invalid critical threshold (0)

High failures: 5
 klog: HIGH Kernel message: [ 5.311964] \_SB_.PCI0:_OSC invalid UUID
 klog: HIGH Kernel message: [ 5.345505] ACPI Error: [AR02] Namespace lookup failure, AE_NOT_FOUND (20121018/psargs-359)
 klog: HIGH Kernel message: [ 5.345510] ACPI Error: Method parse/execution failed [\_SB_.PCI0.PEG0._PRT] (Node ffff8801591fed70), AE_NOT_FOUND (20121018/psparse-537)
 klog: HIGH Kernel message: [ 13.551401] ACPI Error: [\_SB_.PCI0.GFX0.DD02._BCL] Namespace lookup failure, AE_NOT_FOUND (20121018/psargs-359)
 klog: HIGH Kernel message: [ 13.551407] ACPI Error: Method parse/execution failed [\_SB_.PCI0.PEG0.PEGP.DD02._BCL] (Node ffff880159209cd0), AE_NOT_FOUND (20121018/psparse-537)

Error message:
klog: HIGH Kernel message: [ 5.311964] \_SB_.PCI0:_OSC invalid UUID
has been answered in bug 1219669

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-34-generic 3.8.0-34.49~precise1
ProcVersionSignature: Ubuntu 3.8.0-34.49~precise1-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-34-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: ALC282 Analog [ALC282 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1771 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1771 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'MID'/'HDA Intel MID at 0xc3610000 irq 49'
   Mixer name : 'Intel Haswell HDMI'
   Components : 'HDA:80862807,80860101,00100000'
   Controls : 7
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xc3614000 irq 50'
   Mixer name : 'Realtek ALC282'
   Components : 'HDA:10ec0282,103c1974,00100003'
   Controls : 20
   Simple ctrls : 9
Date: Tue Dec 24 01:47:47 2013
HibernationDevice: RESUME=UUID=2b1037ae-50de-4c0c-8924-b3d0ec4aa1d3
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=9f17ab75-d20e-45c7-a266-3dd0cdd4e0d0 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-34-generic N/A
 linux-backports-modules-3.8.0-34-generic N/A
 linux-firmware 1.79.9
RfKill:

SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/28/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 1974
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 96.19
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.06:bd05/28/2013:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr089D100000000000000630100:rvnHewlett-Packard:rn1974:rvr96.19:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 14 Notebook PC
dmi.product.version: 089D100000000000000630100
dmi.sys.vendor: Hewlett-Packard

[Ivan Hu (ivan.hu)]

the failures,
klog: HIGH Kernel message: [ 13.551401] ACPI Error: [\_SB_.PCI0.GFX0.DD02._BCL] Namespace lookup failure, AE_NOT_FOUND (20121018/psargs-359)
 klog: HIGH Kernel message: [ 13.551407] ACPI Error: Method parse/execution failed [\_SB_.PCI0.PEG0.PEGP.DD02._BCL] (Node ffff880159209cd0), AE_NOT_FOUND (20121018/psparse-537)

are from buggy firmware, due to the method \_SB_.PCI0.PEG0.PEGP.DD02._BCL uses the \_SB_.PCI0.GFX0.DD02._BCL
but the \_SB_.PCI0.GFX0.DD02._BCL is not implemented.

[Ivan Hu (ivan.hu)]

the _PRT failures,
 klog: CRITICAL Kernel message: [ 5.345517] ACPI Exception: AE_NOT_FOUND, Evaluating _PRT [AE_NOT_FOUND] (20121018/pci_irq-269)

 klog: HIGH Kernel message: [ 5.345505] ACPI Error: [AR02] Namespace lookup failure, AE_NOT_FOUND (20121018/psargs-359)
 klog: HIGH Kernel message: [ 5.345510] ACPI Error: Method parse/execution failed [\_SB_.PCI0.PEG0._PRT] (Node ffff8801591fed70), AE_NOT_FOUND (20121018/psparse-537)

also from buggy firmware, due to the _PRT method return AR02, but the AR02 object doesn't exist
    Scope (\_SB.PCI0)
    {
        Name (LTRS, Zero)
        Name (OBFS, Zero)
        Device (PEG0)
        {
           ....

            Method (_PRT, 0, NotSerialized) // _PRT: PCI Routing Table
            {
                If (PICM)
                {
                    Return (AR02)
                }

                Return (PR02)
            }
           ....

[Ivan Hu (ivan.hu)]

and the UUID failure,
\_SB_.PCI0:_OSC invalid UUID
seems that the NEXP equal to 0, that cause firmware report invalid UUID, need firmware to check.
                If (LAnd (LEqual (Arg0, GUID), NEXP))
                {
                    .....
                }
                Else
                {
                    Or (CDW1, 0x04, CDW1)
                    Return (Local0)
                }

and the critical threshold 0 got from buggy firmware
klog: CRITICAL Kernel message: [ 5.722860] [Firmware Bug]: Invalid critical threshold (0)

[penalvch (penalvch)]

Po-Hsu Lin, thank you for reporting this bug to Ubuntu. linux-lts-raring reached EOL on August 2014.
See the following documents for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
https://wiki.ubuntu.com/Kernel/LTSEnablementStack

If this is still reproducible in a supported release, please execute the following in a terminal:
apport-collect 1210373

Also, could you please provide the full computer model and serial as noted on the sticker of the computer itself (not from the Bug Description)?

Otherwise, please mark this as Invalid.

[Ivan Hu (ivan.hu)]

These failures are from firmware, set it as won't fix