XPS 12-9Q33 touchpad not recognized

Bug #1253554 reported by Wouter van der Graaf
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

This is 'ubuntu-bug linux' output to gather more info for bug report #1218973, aka 'XPS 12-9Q33 touchpad not recognized':
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1218973

I: Bus=0011 Vendor=0002 Product=0001 Version=0000
N: Name="PS/2 Generic Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input14
U: Uniq=
H: Handlers=mouse3 event14
B: PROP=0
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=3

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: wouter 3205 F.... pulseaudio
 /dev/snd/controlC0: wouter 3205 F.... pulseaudio
Date: Thu Nov 21 09:59:25 2013
HibernationDevice: RESUME=UUID=4e8bc328-f0e1-451f-a2ca-b866626ae594
InstallationDate: Installed on 2013-10-19 (32 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. XPS 12-9Q33
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=a86f7416-bb5b-48b3-b681-ff60b528a4b6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-13-generic N/A
 linux-backports-modules-3.11.0-13-generic N/A
 linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: XPS 12-9Q33
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/26/2013:svnDellInc.:pnXPS12-9Q33:pvrA02:rvnDellInc.:rnXPS12-9Q33:rvrA02:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 12-9Q33
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.

Revision history for this message
Wouter van der Graaf (wouter-dynora) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote : Re: Hardware tracking info (XPS 12-9Q33 touchpad not recognized)

Wouter van der Graaf, could you please provide the output of the following via a terminal:
cat /proc/bus/input/devices

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
summary: - Hardware tracking info (XPS 12-9Q33 touchpad not recognized)
+ XPS 12-9Q33 touchpad not recognized
Revision history for this message
Wouter van der Graaf (wouter-dynora) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Wouter van der Graaf, thank you for filing this report. Given the lspci.txt has been shown to be verbatim with 1218973, you have updated your BIOS to latest, and similar devices output, for now, I'm going to mark this a duplicate. Please keep in mind having hardware tracker bugs are increasingly important when dealing with more than one original reporter, as a developer/triager can make a fully informed decision on if a bug is a duplicate, isn't, or some correlated probability there of.

description: updated
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