13.10 shutdown on Acer 3050 laptop doesn't work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
After doing an update to Ubuntu 13.04, the laptop wwould go thru the motions of shutting down but would NOT complete the shutdown. The drive light continues to flicker and the 2 status lights on the front of the laptop remain lit. I tried to correct this issue by installing Ubuntu 13.10 from a DVD over the existing Ubuntu 13.04. This was before I saw all the problems showing up with the release. It installed but had some options that had to be corrected. The machine still will not after getting several updates since. This machine is set up as a dual-boot with Windows Vista. The Windows side shutsdown without any issues. This shutdown problem affects the lptop and not my Zotac desktop machine. It appears to be a problem in the shutdown of laptops and not desktop machines.
The only way I can shut it down or reboot the machine is to HARD Shutdown the machine and then press the POWER button to start it back up.
---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=
InstallationDate: Installed on 2013-10-28 (22 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
Lsusb:
Bus 001 Device 002: ID 0846:9030 NetGear, Inc. WNA1100 Wireless-N 150 [Atheros AR9271]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 04b4:0001 Cypress Semiconductor Corp. Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer, inc. Aspire 3050
MarkForUpload: True
NonfreeKernelMo
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-13-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/30/06
dmi.bios.vendor: Acer
dmi.bios.version: v1.3110
dmi.board.name: Prespa M
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: , Inc.
dmi.chassis.
dmi.modalias: dmi:bvnAcer:
dmi.product.name: Aspire 3050
dmi.product.
dmi.sys.vendor: Acer, inc.
---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=
InstallationDate: Installed on 2013-10-28 (22 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
Lsusb:
Bus 001 Device 002: ID 0846:9030 NetGear, Inc. WNA1100 Wireless-N 150 [Atheros AR9271]
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 04b4:0001 Cypress Semiconductor Corp. Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer, inc. Aspire 3050
MarkForUpload: True
NonfreeKernelMo
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-13-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/30/06
dmi.bios.vendor: Acer
dmi.bios.version: v1.3110
dmi.board.name: Prespa M
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: , Inc.
dmi.chassis.
dmi.modalias: dmi:bvnAcer:
dmi.product.name: Aspire 3050
dmi.product.
dmi.sys.vendor: Acer, inc.
I was intending to rebuild the machine as just an Ubuntu machine but I won't until it can shutdown cleanly.