Activity log for bug #1247424

Date Who What changed Old value New value Message
2013-11-02 16:38:23 Robert bug added bug
2013-11-03 00:27:04 Daniel Letzeisen summary Dual monitor nightmare :) [Toshiba Satellite L775D, RadeonHD 6520G] Dual Monitor, Suspend/Resume Issues
2013-11-03 00:28:23 Daniel Letzeisen description If I use your driver or AMDs' driver, which by the way AMD does work better for me so far when it comes to having a functioning key board with out dual monitors but , anyway. If I have your drivers or AMD's drivers instaled if I suspend or restart my laptop I will not have the use of my keyboard when it comes back on. Maybe that will help you narrow down where this problem with the dual monitors maybe coming from. Also the laptop tends to freeze up when restarting with dual monitors at times when I'm attepting to restart to see if my keyboard will come back on. Another thing that is stange is that I cant log into AMD catalyst control admin a small terminal like window pops open for me to put in my pass word. After I do nothing happens. I did find a comment on your webstie thoguh hwere a guy used this command 'sudo amdcccle' and that's how i'm able to get in there and set up my monitors. But I guess for now I'll have to unplu and plug my second monitor back it when I realy need it instead of having there all the time until you guys get the bugs worked out. I was extremly excited to finnaly start using Ubuntu. When the live cd tested out ok I went ahead and reformated to do a fresh intall on a clean hard drive to avoid a lot of problems but it has been one big problem just figureing out what I'm dong since it's apparetn that command line is a naceasty to use Ubuntu. I think it would be a great idea to have that refer to in the main page for Ubuntu when your showing of how great it looks and works instead of mentiong it later on in a ton of documenttation that people breeze through.Over promising and under delivering will cost you to loose more than you gain when it comes to atracting new people to a product. I would of still went with Ubuntu but just had put it off a week or two until I became more familiar with this new territry. As it is right now I want to tell people how great ubuntu is but honestly it's been a nightmare. As long as someone dosen't ask me about it than I want have an opinon to advertise, I'll keep that to myself until I see Ubuntu become more average user friendly. I like the concept and philosphy of Ubuntu I just am very frustrated right now with having lost so much time and still have gained no ground. Maybe in the near future i'll beable to brag about Ubuntu to everyone I know but for know I'll do you guys a favor and keep my mouth shut. I look forward to you getting this dual monitro bug fixed for me. i'll be checking my email often for a reply. I'm to tired to spell check this so please forgive any errors. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xorg 1:7.7+1ubuntu6 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Nov 2 11:12:29 2013 DistUpgraded: 2013-10-31 19:22:33,124 DEBUG enabling apt cron job DistroCodename: saucy DistroVariant: ubuntu DkmsStatus: fglrx-updates, 13.101, 3.11.0-13-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647] (prog-if 00 [VGA controller]) Subsystem: Toshiba America Info Systems Device [1179:fc62] InstallationDate: Installed on 2013-10-31 (2 days ago) InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MachineType: TOSHIBA Satellite L775D MarkForUpload: True ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=bc1cd389-03e1-4ebd-9537-7485f9bcd479 ro drm.debug=0xe plymouth:debug SourcePackage: xorg UpgradeStatus: Upgraded to saucy on 2013-11-01 (1 days ago) dmi.bios.date: 10/18/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.50 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: TKBSS dmi.board.vendor: PEGATRON CORPORATION dmi.board.version: 1.50 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.50:bd10/18/2011:svnTOSHIBA:pnSatelliteL775D:pvrPSK40U-02300R:rvnPEGATRONCORPORATION:rnTKBSS:rvr1.50:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: Satellite L775D dmi.product.version: PSK40U-02300R dmi.sys.vendor: TOSHIBA version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Sat Nov 2 11:08:13 2013 xserver.configfile: /etc/X11/xorg.conf xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.14.3-3ubuntu2 xserver.video_driver: fglrx If I use your driver or AMDs' driver, if I suspend or restart my laptop I will not have the use of my keyboard when it comes back on. Also, the laptop tends to freeze up when restarting with dual monitors at times when I'm attepting to restart to see if my keyboard will come back on. Another thing is that I can't log into AMD catalyst control admin a small terminal like window pops open for me to put in my pass word. After I do nothing happens. I did find a comment on your website though where a guy used this command 'sudo amdcccle' and that's how i'm able to get in there and set up my monitors. But I guess for now I'll have to unplu and plug my second monitor back it when I realy need it instead of having there all the time until you guys get the bugs worked out. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xorg 1:7.7+1ubuntu6 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Nov 2 11:12:29 2013 DistUpgraded: 2013-10-31 19:22:33,124 DEBUG enabling apt cron job DistroCodename: saucy DistroVariant: ubuntu DkmsStatus: fglrx-updates, 13.101, 3.11.0-13-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard:  Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647] (prog-if 00 [VGA controller])    Subsystem: Toshiba America Info Systems Device [1179:fc62] InstallationDate: Installed on 2013-10-31 (2 days ago) InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MachineType: TOSHIBA Satellite L775D MarkForUpload: True ProcEnviron:  LANGUAGE=en_US  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=bc1cd389-03e1-4ebd-9537-7485f9bcd479 ro drm.debug=0xe plymouth:debug SourcePackage: xorg UpgradeStatus: Upgraded to saucy on 2013-11-01 (1 days ago) dmi.bios.date: 10/18/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.50 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: TKBSS dmi.board.vendor: PEGATRON CORPORATION dmi.board.version: 1.50 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.50:bd10/18/2011:svnTOSHIBA:pnSatelliteL775D:pvrPSK40U-02300R:rvnPEGATRONCORPORATION:rnTKBSS:rvr1.50:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: Satellite L775D dmi.product.version: PSK40U-02300R dmi.sys.vendor: TOSHIBA version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Sat Nov 2 11:08:13 2013 xserver.configfile: /etc/X11/xorg.conf xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.14.3-3ubuntu2 xserver.video_driver: fglrx
2014-01-05 18:45:14 penalvch tags amd64 apport-bug compiz-0.9 saucy ubuntu amd64 apport-bug compiz-0.9 latest-bios-1.50 saucy ubuntu
2014-01-05 18:45:57 penalvch description If I use your driver or AMDs' driver, if I suspend or restart my laptop I will not have the use of my keyboard when it comes back on. Also, the laptop tends to freeze up when restarting with dual monitors at times when I'm attepting to restart to see if my keyboard will come back on. Another thing is that I can't log into AMD catalyst control admin a small terminal like window pops open for me to put in my pass word. After I do nothing happens. I did find a comment on your website though where a guy used this command 'sudo amdcccle' and that's how i'm able to get in there and set up my monitors. But I guess for now I'll have to unplu and plug my second monitor back it when I realy need it instead of having there all the time until you guys get the bugs worked out. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xorg 1:7.7+1ubuntu6 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Nov 2 11:12:29 2013 DistUpgraded: 2013-10-31 19:22:33,124 DEBUG enabling apt cron job DistroCodename: saucy DistroVariant: ubuntu DkmsStatus: fglrx-updates, 13.101, 3.11.0-13-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard:  Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647] (prog-if 00 [VGA controller])    Subsystem: Toshiba America Info Systems Device [1179:fc62] InstallationDate: Installed on 2013-10-31 (2 days ago) InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MachineType: TOSHIBA Satellite L775D MarkForUpload: True ProcEnviron:  LANGUAGE=en_US  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=bc1cd389-03e1-4ebd-9537-7485f9bcd479 ro drm.debug=0xe plymouth:debug SourcePackage: xorg UpgradeStatus: Upgraded to saucy on 2013-11-01 (1 days ago) dmi.bios.date: 10/18/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.50 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: TKBSS dmi.board.vendor: PEGATRON CORPORATION dmi.board.version: 1.50 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.50:bd10/18/2011:svnTOSHIBA:pnSatelliteL775D:pvrPSK40U-02300R:rvnPEGATRONCORPORATION:rnTKBSS:rvr1.50:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: Satellite L775D dmi.product.version: PSK40U-02300R dmi.sys.vendor: TOSHIBA version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Sat Nov 2 11:08:13 2013 xserver.configfile: /etc/X11/xorg.conf xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.14.3-3ubuntu2 xserver.video_driver: fglrx If I use your driver or AMDs' driver, if I suspend or restart my laptop I will not have the use of my keyboard when it comes back on. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xorg 1:7.7+1ubuntu6 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Sat Nov 2 11:12:29 2013 DistUpgraded: 2013-10-31 19:22:33,124 DEBUG enabling apt cron job DistroCodename: saucy DistroVariant: ubuntu DkmsStatus: fglrx-updates, 13.101, 3.11.0-13-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard:  Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647] (prog-if 00 [VGA controller])    Subsystem: Toshiba America Info Systems Device [1179:fc62] InstallationDate: Installed on 2013-10-31 (2 days ago) InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MachineType: TOSHIBA Satellite L775D MarkForUpload: True ProcEnviron:  LANGUAGE=en_US  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=bc1cd389-03e1-4ebd-9537-7485f9bcd479 ro drm.debug=0xe plymouth:debug SourcePackage: xorg UpgradeStatus: Upgraded to saucy on 2013-11-01 (1 days ago) dmi.bios.date: 10/18/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.50 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: TKBSS dmi.board.vendor: PEGATRON CORPORATION dmi.board.version: 1.50 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.50:bd10/18/2011:svnTOSHIBA:pnSatelliteL775D:pvrPSK40U-02300R:rvnPEGATRONCORPORATION:rnTKBSS:rvr1.50:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: Satellite L775D dmi.product.version: PSK40U-02300R dmi.sys.vendor: TOSHIBA version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.46-1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Sat Nov 2 11:08:13 2013 xserver.configfile: /etc/X11/xorg.conf xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.14.3-3ubuntu2 xserver.video_driver: fglrx
2014-01-05 18:46:38 penalvch affects xorg (Ubuntu) linux (Ubuntu)
2014-01-05 18:46:38 penalvch linux (Ubuntu): importance Undecided Medium
2014-01-05 18:47:30 penalvch tags amd64 apport-bug compiz-0.9 latest-bios-1.50 saucy ubuntu amd64 apport-bug bot-stop-nagging compiz-0.9 latest-bios-1.50 needs-suspend-logs needs-upstream-testing regression-potential resume saucy suspend ubuntu
2014-01-05 19:00:15 Brad Figg linux (Ubuntu): status New Confirmed