Comment 78 for bug 1242321

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spbike (bill-broadley) wrote :

Fully patched 16.04 (as of Dec 3rd) still has this problem.

None of the above mentioned fixes (lsusb or echo on to /sys/bus/usb/devices/*/power/control) fixes the problem.

I'm on a fairly new Xeon E3 Gigabyte motherboard with an E3-1230.

My new Pixel XL is a USB 3 device and when plugged into a USB-3 port I get the:
[1596150.752478] usb 2-2: new SuperSpeed USB device number 61 using xhci_hcd
[1596150.773530] usb 2-2: New USB device found, idVendor=18d1, idProduct=4ee2
[1596150.773538] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[1596150.773542] usb 2-2: Product: Pixel XL
[1596150.773546] usb 2-2: Manufacturer: Google
[1596150.773549] usb 2-2: SerialNumber: HT6B70200925
[1596150.775654] usb 2-2: Enable of device-initiated U1 failed.
[1596150.775897] usb 2-2: Enable of device-initiated U2 failed.

If I plug it into a USB2 port it works. I also had the indentical problem with an Intel NUC, problem is that it has no USB-2 ports.