Comment 0 for bug 1227833

Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :

With the goal of extending my laptop to support two external monitors (instead of one), today I purchased USB to VGA adapter:
My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. For it, I've purchased this:

SIIG USB 2.0 to VGA PRO
http://www.siig.com/usb-2-0-to-vga-pro.html

This USB VGA adapter, it doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like it simply isn't there and Ubuntu's Display Setting Utility is unable to detect the external monitor and this issue persists reboots.

A Little Background (reason for purchasing):

You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-30-generic 3.8.0-30.44
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lonnie 2028 F.... pulseaudio
 /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio
Date: Thu Sep 19 13:10:00 2013
HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20
InstallationDate: Installed on 2013-09-06 (13 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Dell Inc. Studio 1737
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 udldrmfb
 2 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-30-generic N/A
 linux-backports-modules-3.8.0-30-generic N/A
 linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0P792H
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A09
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
dmi.product.name: Studio 1737
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.