Comment 20 for bug 1196384

Revision history for this message
Andy Canfield (andycanfield) wrote : Re: [Bug 1196384] Missing required logs.

I had previously run sudo apt-get update and sudo apt-get upgrade and
retested and the problem is still there.
I ran the apt-collect command as myself - should I have run it as root?
Here is the output:

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
...No packages found matching linux.
ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
Traceback (most recent call last):
   File "/usr/lib/python2.7/dist-packages/apport/report.py", line 719,
in add_hooks_info
     symb['add_info'](self, ui)
   File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in
add_info
     if '~cloud' in packaging.get_version(package) and \
   File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py",
line 95, in get_version
     raise ValueError('package does not exist')
ValueError: package does not exist
...tail: cannot open `/var/log/syslog' for reading: Permission denied
...........ERROR: hook /usr/share/apport/package-hooks//source_linux.py
crashed:
Traceback (most recent call last):
   File "/usr/lib/python2.7/dist-packages/apport/report.py", line 769,
in add_hooks_info
     symb['add_info'](self, ui)
   File "/usr/share/apport/package-hooks//source_linux.py", line 53, in
add_info
     staging_drivers = re.findall("(\w+): module is from the staging
directory", report['BootDmesg'])
   File "/usr/lib/python2.7/UserDict.py", line 23, in __getitem__
     raise KeyError(key)
KeyError: 'BootDmesg'

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YESSIR - now "Confirmed".