168c:002b Wireless disconnect on Atheros Communications Inc. AR9285

Bug #1166865 reported by Michael Kozma
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

wifi connection on my computer is unstable since installing ubuntu 13.04

I lose connection to wifi when I do an rsync or when installing packages with apt-get.

once lost connection, network manager no longer displays the ssid of my connection, I see other ssid carefree.

http://www.asus.com/Notebooks_Ultrabooks/K50IN/#support_Download_30

---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jessica 2034 F.... pulseaudio
DistroRelease: Ubuntu 13.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=b801d081-8e97-44ee-b9d8-45d8424b811c
Lsusb:
 Bus 001 Device 002: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTeK Computer Inc. K50IN
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-18-generic root=UUID=4ee71aac-ca35-47fa-9864-79d98a4e0b0f ro quiet splash
ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-18-generic N/A
 linux-backports-modules-3.8.0-18-generic N/A
 linux-firmware 1.105
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: raring
Uname: Linux 3.8.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 05/08/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K50IN
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr207:bd05/08/2009:svnASUSTeKComputerInc.:pnK50IN:pvr1.0:rvnASUSTeKComputerInc.:rnK50IN:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: K50IN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Michael Kozma (myckeul) wrote :
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

The device is having a hard time scanning, and it seems to be because of some issues at the kernel level:
Apr 9 17:14:50 palmer kernel: [ 1303.637409] ath: phy0: Unable to reset channel, reset status -5
Apr 9 17:14:50 palmer kernel: [ 1303.637421] ath: phy0: Unable to set channel
Apr 9 17:14:50 palmer kernel: [ 1303.947829] ath: phy0: Could not kill baseband RX
Apr 9 17:14:50 palmer kernel: [ 1304.066728] ath: phy0: Unable to reset channel, reset status -5
Apr 9 17:14:50 palmer kernel: [ 1304.066751] ath: phy0: Unable to set channel
Apr 9 17:14:50 palmer kernel: [ 1304.183067] ath: phy0: Unable to reset channel, reset status -5
Apr 9 17:14:50 palmer kernel: [ 1304.183803] ath: phy0: Unable to set channel
Apr 9 17:14:50 palmer kernel: [ 1304.491020] ath: phy0: Could not kill baseband RX
Apr 9 17:14:50 palmer kernel: [ 1304.609165] ath: phy0: Unable to reset channel, reset status -5
Apr 9 17:14:50 palmer kernel: [ 1304.609816] ath: phy0: Unable to set channel
Apr 9 17:14:51 palmer kernel: [ 1304.726293] ath: phy0: Unable to reset channel, reset status -5

Reassigning to linux for further investigation.

Could you please run 'apport-collect 1166865' to automatically attach more information to this bug report?

affects: network-manager (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1166865

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Michael Kozma (myckeul) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected raring
description: updated
Revision history for this message
Michael Kozma (myckeul) wrote : BootDmesg.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : CRDA.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : HookError_cloud_archive.txt

apport information

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Michael Kozma (myckeul) wrote : IwConfig.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : Lspci.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : ProcModules.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : PulseList.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : UdevDb.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : UdevLog.txt

apport information

Revision history for this message
Michael Kozma (myckeul) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: Wireless disconnect on Atheros Communications Inc. AR9285

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.9 kernel[0]. You will need to install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.9-rc7-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Fabrício Pereira (fabriciorsf) wrote :
penalvch (penalvch)
tags: added: needs-upstream-testing
summary: - Wireless disconnect on Atheros Communications Inc. AR9285
+ 168c:002b Wireless disconnect on Atheros Communications Inc. AR9285
tags: added: bios-outdated-223
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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