[Packard Bell EasyNote EN TS44HR] ETPS/2 Elantech Touchpad doesn't work at all

[jffg04]

Touchpad doesn't work at all (No response from the Touchpad)
After the kernel upgrade touchpad doesn't work at all

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-39-generic 3.2.0-39.62
ProcVersionSignature: Ubuntu 3.2.0-39.62-generic 3.2.39
Uname: Linux 3.2.0-39-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC271X Analog [ALC271X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kafeu 1889 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xd1a00000 irq 44'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:10ec0269,10250511,00100100 HDA:80862805,80860101,00100000'
   Controls : 27
   Simple ctrls : 13
Date: Tue Apr 2 20:11:02 2013
HibernationDevice: RESUME=UUID=52aacfdf-8f97-4edc-bf65-6bbbd018563e
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Packard Bell EasyNote TS44HR
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic root=UUID=d3d967dd-f9aa-4423-937a-8bbeb1f08eaa ro quiet splash pcie_aspm=force vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-39-generic N/A
 linux-backports-modules-3.2.0-39-generic N/A
 linux-firmware 1.79.1
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/07/2011
dmi.bios.vendor: Packard Bell
dmi.bios.version: V1.15
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SJV50_HR
dmi.board.vendor: Packard Bell
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Packard Bell
dmi.chassis.version: V1.15
dmi.modalias: dmi:bvnPackardBell:bvrV1.15:bd10/07/2011:svnPackardBell:pnEasyNoteTS44HR:pvrV1.15:rvnPackardBell:rnSJV50_HR:rvrBaseBoardVersion:cvnPackardBell:ct10:cvrV1.15:
dmi.product.name: EasyNote TS44HR
dmi.product.version: V1.15
dmi.sys.vendor: Packard Bell

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.9 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.9-rc5-raring/

[jffg04 (jffg04)]

'kernel-bug-exists-upstream'

I've installed both the linux-image and linux-image-extra .deb packages but it does not fix this bug.

[penalvch (penalvch)]

jffg04, as per http://www.packardbell.co.uk/pb/en/GB/content/download an update is available for your BIOS (1.21). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.