Ralink Wireless/BT combo device does not work

[Jeff Lane ]

Installed 12.04.2 on the HP Pavilion dm1.

lspci shows the ralink wireless/bluetooth device:
02:00.0 Network controller: Ralink corp. Device 3290
02:00.1 Bluetooth: Ralink corp. Device 3298

and rfkill shows that both devices are on and unblocked:
ubuntu@201209-11793:~$ rfkill list
0: hp-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
1: hp-bluetooth: Bluetooth
 Soft blocked: no
 Hard blocked: no

but there is no option for bluetooth settings or adding devices (just a status showing that BT is on). For wireless, nm-applet doesn't even show a wifi device at all.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-23-generic 3.5.0-23.35~precise1
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Generic_1 [HD-Audio Generic], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1454 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1454 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0x90344000 irq 46'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'Generic_1'/'HD-Audio Generic at 0x90340000 irq 47'
   Mixer name : 'IDT 92HD87B2/4'
   Components : 'HDA:111d76d9,103c18d4,00100107'
   Controls : 18
   Simple ctrls : 10
Date: Wed Feb 27 01:02:55 2013
HibernationDevice: RESUME=UUID=c1796212-cc7e-43dc-af80-daed5a888443
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=e7dd6ccc-f508-4579-b841-9a4ddd6f3252 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-23-generic N/A
 linux-backports-modules-3.5.0-23-generic N/A
 linux-firmware 1.79.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/17/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 18D4
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 76.23
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.21:bd10/17/2012:svnHewlett-Packard:pnHPPaviliondm1NotebookPC:pvr0890130000004620000520100:rvnHewlett-Packard:rn18D4:rvr76.23:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dm1 Notebook PC
dmi.product.version: 0890130000004620000520100
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Anthony Wong (anthonywong)]

According to realtek, the bluetooth device 1814:3298 needs a proprietary driver to work, due to something about their PCI-E design, they will not upstream it.

For the wifi, it can made to work with firmware in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1049466/comments/8.

[casper (casper-e)]

  Hi, I have the same problem with Precise. I read on an other launchpad topic about wifi device ralink 3290, the problem was sold. On my laptop Compaq CQ 58, it works only with raring (but I can' t stop the wifi with the F12 touch as usual) . With precise I tryed, but the device is not recognized :
eth0 Link encap:Ethernet HWaddr 6c:3b:e5:f6:af:8c
          inet adr:192.168.1.11 Bcast:192.168.1.255 Masque:255.255.255.0
          adr inet6: fe80::6e3b:e5ff:fef6:af8c/64 Scope:Lien
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          Packets reçus:11625 erreurs:0 :0 overruns:0 frame:0
          TX packets:9566 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 lg file transmission:1000
          Octets reçus:11973207 (11.9 MB) Octets transmis:1374161 (1.3 MB)

lo Link encap:Boucle locale
          inet adr:127.0.0.1 Masque:255.0.0.0
          adr inet6: ::1/128 Scope:Hôte
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          Packets reçus:412 erreurs:0 :0 overruns:0 frame:0
          TX packets:412 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 lg file transmission:0
          Octets reçus:51544 (51.5 KB) Octets transmis:51544 (51.5 KB)

  I tried to install it as explained on post 3, no success...

  The bluetooth didn' t work also.

  Thank you a lot for you help.

[casper (casper-e)]

Hi,
With precise, wifi / bluetooth can be cut now with F12 touch (perhaps with changing the keyboard layouts). Wifi works, but sometimes be cut. The signal is very poor, even my internet box is near. Bluetooth don' t work.
  With raring, same problem with wifi : it works, but sometimes it disconnects, sometimes poor signal. Bluetooth don' t work, and I have not the symbol of it (I had the symbol with precise even it don' t work)
  Something about my computer :

04:00.0 Network controller: Ralink corp. RT3290 Wireless 802.11n 1T/1R PCIe
04:00.1 Bluetooth: Ralink corp. RT3290 Bluetooth

  With lspci -k, no driver for the bluetooth :
04:00.0 Network controller: Ralink corp. RT3290 Wireless 802.11n 1T/1R PCIe
 Subsystem: Hewlett-Packard Company Device 18ec
 Kernel driver in use: rt2800pci
04:00.1 Bluetooth: Ralink corp. RT3290 Bluetooth
 Subsystem: Hewlett-Packard Company Device 18ec

rfkill list
0: hp-wifi: Wireless LAN
 Soft blocked: no
 Hard blocked: no
1: hp-bluetooth: Bluetooth
 Soft blocked: no
 Hard blocked: no
2: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: no

uname -r
3.8.0-19-generic

  Thank you a lot for your work, and for your help.

[Po-Hsu Lin (cypressyew)]

Still affecting Trusty

[Taihsiang Ho (tai271828)]

Trusty is tested and the device could not work normally.
Wifi works but not stable.
BT is not enabled.

--------

201209-11733:
* before updating[1]:
  * wifi work
  * BT:
   * rfkill list, doesn't show BT
   * system setting -> bluetooth, shows BT is not available
   * nm-applet doesn't show BT
* after updating:
  * wifi work except could not establish AP n-wpa connection
  * BT
   * the same as the one before updating.

201209-11793:
* before updating:
  * wifi work
   * but I did't see AP bg-open was on the network-manager list
  * BT:
   * rfkill list, doesn't show BT
   * system setting -> bluetooth, shows BT is not available
   * nm-applet doesn't show BT
* after updating:
  * wifi work
   * AP bg-open was seen but AP n-wpa could not be established.
  * BT:
   * the same as the one before updating.

[1]:
updating means dist-upgrade,
including updating the kernel to be 3.13.0-30-generic #54

[2]:
the testing environment has the following AP types:
n-open
bg-open
n-wpa
bg-wpa