As stated in summary xhci driver fails to load as a result no devices connected to USB 3.0 ports get recognized (they are powered up normally) Successfull USB 2.0 start followed by USB 3.0 xhci load failure Ports are working OK in Windows 8 x64
Laptop has been set to UEFI no secure boot
[ 2.007284] ehci_hcd 0000:00:1d.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 2.007296] ehci_hcd 0000:00:1d.0: setting latency timer to 64
[ 2.007299] ehci_hcd 0000:00:1d.0: EHCI Host Controller
[ 2.007330] ehci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 2
[ 2.007351] ehci_hcd 0000:00:1d.0: debug port 2
[ 2.011237] ehci_hcd 0000:00:1d.0: cache line size of 64 is not supported
[ 2.011241] ehci_hcd 0000:00:1d.0: irq 16, io mem 0xd4738000
[ 2.027093] ehci_hcd 0000:00:1d.0: USB 2.0 started, EHCI 1.00
[ 2.027197] hub 2-0:1.0: USB hub found
[ 2.027199] hub 2-0:1.0: 2 ports detected
[ 2.027240] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 2.027248] uhci_hcd: USB Universal Host Controller Interface driver
[ 2.027269] xhci_hcd 0000:00:14.0: can't derive routing for PCI INT A
[ 2.027270] xhci_hcd 0000:00:14.0: PCI INT A: no GSI
[ 2.027290] xhci_hcd 0000:00:14.0: setting latency timer to 64
[ 2.027294] xhci_hcd 0000:00:14.0: xHCI Host Controller
[ 2.027324] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
[ 2.027410] xhci_hcd 0000:00:14.0: cache line size of 64 is not supported
[ 2.027412] xhci_hcd 0000:00:14.0: request interrupt 255 failed
[ 2.027414] xhci_hcd 0000:00:14.0: USB bus 3 deregistered
[ 2.027463] xhci_hcd 0000:00:14.0: can't derive routing for PCI INT A
[ 2.027464] xhci_hcd 0000:00:14.0: init 0000:00:14.0 fail, -22
[ 2.027468] xhci_hcd: probe of 0000:00:14.0 failed with error -22
[ 2.027489] usbcore: registered new interface driver libusual
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: urik 2149 F.... pulseaudio
CRDA:
country RU:
(2402 - 2482 @ 40), (N/A, 20)
(5735 - 5835 @ 20), (N/A, 30)
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xd4730000 irq 48'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:111d7605,103c17b7,00100107 HDA:11c11040,103c3066,00100200 HDA:80862806,80860101,00100000'
Controls : 37
Simple ctrls : 13
DistroRelease: Ubuntu 12.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=a2df99be-86de-43d4-81b9-ce0d0c249976
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.1)
MachineType: Hewlett-Packard HP ProBook 6570b
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic root=UUID=354fc147-d40f-4e2a-a68a-2d56ef1e3a8f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
RelatedPackageVersions:
linux-restricted-modules-3.2.0-38-generic N/A
linux-backports-modules-3.2.0-38-generic N/A
linux-firmware 1.79.1
StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo vboxusers
dmi.bios.date: 09/24/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68ICE Ver. F.31
dmi.board.name: 17AB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 42.32
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68ICEVer.F.31:bd09/24/2012:svnHewlett-Packard:pnHPProBook6570b:pvrA1029D1103:rvnHewlett-Packard:rn17AB:rvrKBCVersion42.32:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6570b
dmi.product.version: A1029D1103
dmi.sys.vendor: Hewlett-Packard
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1133670
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.