AMD microcode failed to load

[Sasa Paporovic]

On boot I get the text message similiar to "microcode failed to load".

An investigation in the kernel.log shows:

Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.899267] microcode: failed to load file amd-ucode/microcode_amd.bin

The boot of the system is verry slow, but there are not any obvious misbehaviours.

This occures since kernel 3.6.x. The kernel 3.5.x serie was not affected as far I can remember.

The full passage is:

Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.271737] FS-Cache: Loaded
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.423792] microcode: CPU0: patch_level=0x0500010d
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.707075] ACPI Warning: 0x0000000000000b00-0x0000000000000b07 SystemIO conflicts with Region \_SB_.PCI0.SMBS.SMB0 1 (20120913/utaddress-251)
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.707092] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.785190] RPC: Registered named UNIX socket transport module.
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.785197] RPC: Registered udp transport module.
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.785200] RPC: Registered tcp transport module.
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.785202] RPC: Registered tcp NFSv4.1 backchannel transport module.
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.841591] [drm] Initialized drm 1.1.0 20060810
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.899267] microcode: failed to load file amd-ucode/microcode_amd.bin
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.899294] microcode: CPU1: patch_level=0x0500010d
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 11.899400] microcode: Microcode Update Driver: v2.00 <email address hidden>, Peter Oruba
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 12.146321] wmi: Mapper loaded
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 12.280453] input: HP WMI hotkeys as /devices/virtual/input/input5
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 12.293888] ACPI Error: Field [B128] at 1152 exceeds Buffer [NULL] size 160 (bits) (20120913/dsopcode-236)
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 12.293905] ACPI Error: Method parse/execution failed [\_SB_.WMID.HWCD] (Node ffff8801010e5c30), AE_AML_BUFFER_LIMIT (20120913/psparse-536)
Dec 2 14:29:35 user-HP-655-Notebook-PC kernel: [ 12.293923] ACPI Error: Method parse/execution failed [\_SB_.WMID.WMAD] (Node ffff8801010e6500), AE_AML_BUFFER_LIMIT (20120913/psparse-536)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.7.0-4-generic 3.7.0-4.12
ProcVersionSignature: Ubuntu 3.7.0-4.12-generic 3.7.0-rc7
Uname: Linux 3.7.0-4-generic x86_64
ApportVersion: 2.6.3-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: user 2441 F.... pulseaudio
 /dev/snd/controlC0: user 2441 F.... pulseaudio
Date: Sun Dec 2 14:35:12 2012
HibernationDevice: RESUME=UUID=8bceb372-d432-423b-8584-7c87de9a2038
InstallationDate: Installed on 2012-07-22 (132 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120722)
Lsusb:
 Bus 001 Device 002: ID 04f2:b2f4 Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP 655 Notebook PC
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no username)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.7.0-4-generic root=UUID=90fd01e1-3896-4a96-babc-048fb146d8e0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.7.0-4-generic N/A
 linux-backports-modules-3.7.0-4-generic N/A
 linux-firmware 1.97
SourcePackage: linux
UpgradeStatus: Upgraded to raring on 2012-11-15 (16 days ago)
dmi.bios.date: 04/27/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1885
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 66.11
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.02:bd04/27/2012:svnHewlett-Packard:pnHP655NotebookPC:pvr0798100000005210002600000:rvnHewlett-Packard:rn1885:rvr66.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 655 Notebook PC
dmi.product.version: 0798100000005210002600000
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Anca Emanuel (anca-emanuel)]

I have the same problem.
Solution here: http://ubuntuforums.org/archive/index.php/t-1945481.html
Install microcode from AMD, solved.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc7-raring/

[Joseph Salisbury (jsalisbury)]

Sorry, you don't have to test the kernel in comment #4. I see this was opened against raring.

[Anca Emanuel (anca-emanuel)]

Did you read what I posted at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1085627/comments/3 (two comments ago) ?

[Nick (soapduk)]

Personally I found the server did not respond when I tried loading the suggested link(s) at www.amd64.org but I managed to find this fix on the web:

sudo apt-get install amd64-microcode

Courtesy of:
http://www.kubuntuforums.net/showthread.php?61430-Microcode-Failed-to-Load-Filed-AMD

[Sasa Paporovic (melchiaros)]

This is also a problem in quantal.

If it is not possible to fix it with the kernel directly, the install system ubiquity for Ubuntu13.04 raring should givethe microcode package to the system from the extra repositories in the same way as it already do with additional codecs.

[Joseph Salisbury (jsalisbury)]

Can you ensure you have both the linux-image and linux-image-extra packages installed?

[Sasa Paporovic (melchiaros)]

I am not so sure how I should undestand your question Joseph.

I have had two fresh installed systems: One raring one quantal and both are affected.

In this case I have had for sure installed the linux-image and linux image-extra-packages(you do not different or releases, or?).

Just for remembering you have yourself removed your testing request on manually installed kernels in

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1085627/comments/5

and I also see that as not needed.

The manually installation

sudo apt-get install amd64-microcode

solves the problem, even with prop. code (it is right?).

In this sense you can undestand

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1085627/comments/8