Comment 64 for bug 1079440

Revision history for this message
Keith McClelland (zismylaptop) wrote : Re: [Bug 1079440] Re: i945: Random complete freeze using dual monitors

Christopher,

My problem is (was?) with an HP Mini 110 not a Dell computer. I haven't
tried it recently so I can't say if it was fixed or not.

Thanks,
Keith

On Tue, Nov 19, 2013 at 7:09 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> mikesmithv, as per
>
> http://www.dell.com/support/drivers/us/en/19/DriverDetails?driverId=R243190&fileId=2731117184
> an update is available for your BIOS (A10). If you update to this
> following https://help.ubuntu.com/community/BiosUpdate , does it change
> anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a10
>
> ** Changed in: linux (Ubuntu)
> Status: Triaged => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1079440
>
> Title:
> i945: Random complete freeze using dual monitors
>
> Status in The Linux Kernel:
> Fix Released
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I can run all day without problems if I boot up using just the laptop
> screen, but using an external monitor to extend the viewing area I get
> a crash after about an hour or two of use, 100% guaranteed. It seems
> completely random. I was getting similar crashes in 12.04 but using
> 2d "fixed" that. Now with 12.10 I have to use 3d. By complete freeze
> I mean no mouse click or key press does anything but I can still see
> the cursor move with the mouse.
>
> When I first installed 12.10 and the system froze I could use ctrl-
> alt-F1 to restart the display manager, but since a recent system
> update ctrl-alt-F1 just switches to a black screen (no text). Typing
> any kind of command seems to have no effect, so it is more than the
> characters simply not displaying. So this recent system update seems
> to make the crash more severe when it happens.
>
> Description: Ubuntu 12.10
> Release: 12.10
>
> compiz:
> Installed: 1:0.9.8.4+bzr3407-0ubuntu1
> Candidate: 1:0.9.8.4+bzr3407-0ubuntu1
> Version table:
> *** 1:0.9.8.4+bzr3407-0ubuntu1 0
> 500 http://us.archive.ubuntu.com/ubuntu/ quantal-updates/main
> amd64 Packages
> 100 /var/lib/dpkg/status
> 1:0.9.8.4-0ubuntu2 0
> 500 http://us.archive.ubuntu.com/ubuntu/ quantal/main amd64
> Packages
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.10
> Package: compiz 1:0.9.8.4+bzr3407-0ubuntu1
> ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
> Uname: Linux 3.5.0-18-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.6.1-0ubuntu6
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> Date: Thu Nov 15 14:13:02 2012
> DistUpgraded: Fresh install
> DistroCodename: quantal
> DistroVariant: ubuntu
> DkmsStatus: vboxhost, 4.2.4, 3.5.0-18-generic, x86_64: installed
> EcryptfsInUse: Yes
> GraphicsCard:
> Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated
> Graphics Controller [8086:27a2] (rev 03) (prog-if 00 [VGA controller])
> Subsystem: Dell Device [1028:01cd]
> Subsystem: Dell Device [1028:01cd]
> InstallationDate: Installed on 2012-10-31 (15 days ago)
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64
> (20121017.5)
> MachineType: Dell Inc. MP061
> MarkForUpload: True
> PackageArchitecture: all
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic
> root=UUID=0650f48a-9821-4f03-aad9-130f0ff78d65 ro quiet splash vt.handoff=7
> SourcePackage: compiz
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 12/18/2006
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A06
> dmi.board.name: 0FF049
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA06:bd12/18/2006:svnDellInc.:pnMP061:pvr:rvnDellInc.:rn0FF049:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: MP061
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz 1:0.9.8.4+bzr3407-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.39-0ubuntu1
> version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
> version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.7.3-0ubuntu2
> version.xserver-xorg-video-ati: xserver-xorg-video-ati
> 1:6.99.99~git20120913.8637f772-0ubuntu1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.20.9-0ubuntu2
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.2-0ubuntu3
>
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