[Lenovo x230, 480c, e130, k49, E330] - Bluetooth audio non-functional

Bug #1076429 reported by Greg Vallande on 2012-11-08
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Canonical Hardware Enablement

Bug Description

Bluetooth audio is non-functional, via sound settings the balance and rest of the control settings are greyed out. Also the sound test button didn't produce a sound at all.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-29-generic 3.2.0-29.46
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
 /dev/snd/controlC0: ubuntu 1557 F.... pulseaudio
 /dev/snd/pcmC0D0c: ubuntu 1557 F...m pulseaudio
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf2530000 irq 45'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0269,17aa2203,00100203 HDA:80862806,80860101,00100000'
   Controls : 30
   Simple ctrls : 12
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Thu Nov 8 10:41:09 2012
HibernationDevice: RESUME=UUID=b705d680-c025-4e33-bbb1-d03a5a7c7276
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: LENOVO 814V14G
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=88dc7bf4-427a-4f85-80b4-256a0a6179cf ro quiet splash initcall_debug
 linux-restricted-modules-3.2.0-29-generic N/A
 linux-backports-modules-3.2.0-29-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/16/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: GCET07WW (0.07 )
dmi.board.asset.tag: Not Available
dmi.board.name: 814V14G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGCET07WW(0.07):bd02/16/2012:svnLENOVO:pn814V14G:pvrThinkPadX230Tablet:rvnLENOVO:rn814V14G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 814V14G
dmi.product.version: ThinkPad X230 Tablet
dmi.sys.vendor: LENOVO

Greg Vallande (gvallande) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc4-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Ara Pulido (ara) wrote :

Assigning to the hwe team

tags: added: certification-grey
Changed in linux (Ubuntu):
assignee: nobody → Canonical Hardware Enablement Team (canonical-hwe-team)
status: Incomplete → Confirmed
Jeff Marcom (jeffmarcom) on 2012-12-11
summary: - [Lenovo x230] - Bluetooth audio non-functional
+ [Lenovo x230, 480c] - Bluetooth audio non-functional

This is still a problem effecting many systems in 12.04.2.

Adding Lenovo e130

summary: - [Lenovo x230, 480c] - Bluetooth audio non-functional
+ [Lenovo x230, 480c, e130] - Bluetooth audio non-functional

Again, to clarify a bluetooth headset can be paired but when selecting the output device as the headset and making sure the volume is at a decent position via the slider no audio signal is present in the headset.

latest kernel tested: 3.5.0-23 #35

tags: added: 201206-11170 lexington-lab
Anthony Wong (anthonywong) wrote :

This should be the same bug as bug 962082. Some of the broadcom bluetooth modules require firmware to make use of duplex audio.

Jeff Marcom (jeffmarcom) on 2013-03-12
summary: - [Lenovo x230, 480c, e130] - Bluetooth audio non-functional
+ [Lenovo x230, 480c, e130, k49] - Bluetooth audio non-functional
tags: added: 201202-10578
Ara Pulido (ara) on 2013-03-13
tags: added: bt-audio
Jeff Marcom (jeffmarcom) on 2013-03-19
summary: - [Lenovo x230, 480c, e130, k49] - Bluetooth audio non-functional
+ [Lenovo x230, 480c, e130, k49, E330] - Bluetooth audio non-functional
tags: added: 2012025-11035
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu Precise):
status: New → Confirmed
Changed in linux (Ubuntu Quantal):
status: New → Confirmed
Sam Seed (samseed) wrote :

Add Lenovo G580 to the list of affected models. I am running Ubuntu 13.04.

h1bymask (h1bymask) wrote :

Bluetooth A2DP output to the Sony DR-BT21G was working fine on ThinkPad Egde E330 in Ubuntu 11.10 and works now in 12.04.2 for me after an upgrade. It uses the Intel Centrino Wireless Bluetooth 4.0 + High Speed Adapter (http://www.ubuntu.com/certification/catalog/component/usb/8087:07da/). I was following http://ubuntuforums.org/showthread.php?t=1464189&p=9511043#post9511043 on how to configure Bluetooth in 11.10. Although I have 2 issues:
1. Default Bluetooth manager (bluetooth-applet from gnome-bluetooth) cannot connect to the headset correctly. So I use Blueman and switch the audio source through the "gnome-control-center sound". Some applications like totem require switching the source with PulseAudio Volume Control.
2. The output is very sensitive. If you put a hand between the device and the headset, the sound stops. This is not the case for streaming A2DP from my cell phone, so it's definitely a PC issue. The same was happening on the different ThinkPad Edge, so possibly it's a Linux issue (not hardware).
a2dp skips terribly (https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/405294)
Audio output on Bluetooth headset is choppy (http://lists.freedesktop.org/archives/pulseaudio-discuss/2011-September/011258.html)

Current versions:
kernel: 3.2.0-43-generic #68-Ubuntu SMP.
gnome-bluetooth: 3.2.2-0ubuntu5
blueman: 1.23-0ubuntu2.1
gnome-control-center: 1:3.4.2-0ubuntu0.11
pavucontrol: current version is 0.99.2-1build1

Greg Vallande, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

tags: added: bios-outdated-2.55 needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete

This bug was nominated against a series that is no longer supported, ie quantal. The bug task representing the quantal nomination is being closed as Won't Fix.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu Quantal):
status: Confirmed → Won't Fix
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