[Dell Vostro V131] Combo jack (TRRS) microphone doesn't work, internal microphone stays active

[Rafał Ochmański]

After connecting headphones with microphone to combo jack (TRRS), internal microphone stays active and headset microphone is not being used.

---
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rmo 3582 F.... pulseaudio
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=7c82e11d-4211-4789-90b6-7a20abd8aa82
InstallationDate: Installed on 2012-10-20 (13 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Vostro V131
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-17-generic root=/dev/mapper/ubuntu-root ro
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-17-generic N/A
 linux-backports-modules-3.5.0-17-generic N/A
 linux-firmware 1.95
Tags: quantal running-unity
Uname: Linux 3.5.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 10/24/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0X3GJK
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd10/24/2011:svnDellInc.:pnVostroV131:pvrNotSpecified:rvnDellInc.:rn0X3GJK:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro V131
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1074641

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Rafał Ochmański (rmopl)]

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[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc4-raring/

[Rafał Ochmański (rmopl)]

Tested with the kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc4-raring/

# uname -a
Linux flax 3.7.0-030700rc4-generic #201211041435 SMP Sun Nov 4 19:35:50 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

No noticeable change, it still seems to be using the internal mic. Note, that I'm going by sound quality (which should change dramatically) because it's the same device and I know no way of determining actual input.

[Rafał Ochmański (rmopl)]

I have tested both with
    options snd-hda-intel model=laptop-dmic
in /etc/modprobe.d/alsa-base.conf and without.

[Andrea Piccione (piccions)]

Running Ubuntu 12.10, tried several methods. Even hda-jack-sense-test does not recognise trrs jack inserted.

[Rafał Ochmański (rmopl)]

Bug persists in raring.

[penalvch (penalvch)]

Rafał Ochmański, as per http://www.dell.com/support/troubleshooting/us/en/19/Product/vostro-v131 an update is available for your BIOS (A06). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Rafał Ochmański (rmopl)]

> an update is available for your BIOS (A06)

I don't know how to apply this update. I'm running Ubuntu exclusively on this machine and it seems to be a windows binary.

Is it safe to run via wine? Is there some Windows live usb image (the computer doesn't even have a cd/dvd drive) for that? Is any of these https://wiki.ubuntu.com/DellBIOS guides still applicable?

I have the older A03.
# dmidecode -s bios-version && dmidecode -s bios-release-date
A03
10/24/2011

[Bird (sbird)]

I'm having this same issue on a MacBookPro (Retina) running Ubuntu natively (not in a VM)

[Bird (sbird)]

Should also say that I'm basing this on using hda-jack-sense-test too. I am running 13.04 with 3.8.0-30 kernel. It's been a problem for me with all kernels on 13.04 (I've never run anything other than 13.04 as the retina support apparently was tricky before this version).

[penalvch (penalvch)]

Bird, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug sound

For more on this, please read the official Ubuntu documentation:
Ubuntu Audio Team: https://wiki.ubuntu.com/DebuggingSoundProblems
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

No need exists to comment here at this time. After reading the above documentation in it's entirety, if you have further questions, you are welcome to redirect them to the appropriate mailing list or forum via http://www.ubuntu.com/support/community/mailinglists , or you may contact me directly.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]