general protection fault: 0000 [#1] SMP; RIP: 0010:[<ffffffffa042121f>] [<ffffffffa042121f>] HostIF_SafeRDMSR+0xf/0x30 [vmmon]

Bug #1072170 reported by Artiom Fiodorov
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

Black screen with the kernel bug shows up before logging in to the machine. The screen can be avoided by pressing ctrl+alt+f1 and ctrl+alt+f7

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tom 2653 F.... pulseaudio
Date: Sat Oct 27 19:51:13 2012
HibernationDevice: RESUME=UUID=bfb31f2c-b6fb-4326-bb96-1080125dac33
InstallationDate: Installed on 2012-08-30 (58 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: System manufacturer System Product Name
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=b4af8a9a-93bb-41d7-ab3b-afba2e72fae8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-17-generic N/A
 linux-backports-modules-3.5.0-17-generic N/A
 linux-firmware 1.95
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to quantal on 2012-10-21 (6 days ago)
dmi.bios.date: 08/17/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0601
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H61-M LE/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev x.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0601:bd08/17/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8H61-MLE/USB3:rvrRevx.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Artiom Fiodorov (a.fiodorov) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
summary: - Black screen at LDM
+ general protection fault: 0000 [#1] SMP; RIP: 0010:[<ffffffffa042121f>]
+ [<ffffffffa042121f>] HostIF_SafeRDMSR+0xf/0x30 [vmmon]
Revision history for this message
Christopher M. Peñalver (penalvch) wrote :

Artiom Fiodorov, thank you for reporting this bug and helping make Ubuntu better.

It appears you installed VMWare before getting the general protection fault. If so, which product and version specifically?

If you remove VMWare, do you still get a black screen before logging in?

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: vmware
Revision history for this message
Karma Dorje (taaroa) wrote :

this bug look like bug 1070837.

Revision history for this message
Karma Dorje (taaroa) wrote :

Artiom Fiodorov, thank you for reporting this bug and helping make Ubuntu better.
Which version of the product are you using? If you need support, post the output of 'vmware-installer -l'.

Revision history for this message
Karma Dorje (taaroa) wrote :

Known Issues [1]

The vmmon module crashes the Linux kernel 3.5 due to an exception table changing
The vmmon module crashes the Linux kernel 3.5 due to exception table changing. Installing Workstation 9 with Linux kernel 3.5 causes the kernel to stop functioning.

[1] http://www.vmware.com/support/ws90/doc/workstation-90-release-notes.html#New_Bugs

Karma Dorje (taaroa)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Christopher M. Peñalver (penalvch) wrote :

Karma Dorje, to maintain a respectful atmosphere, please follow the code of conduct - http://www.ubuntu.com/project/about-ubuntu/conduct . Bug reports are handled by humans, the majority of whom are volunteers, so please bear this in mind.

As you are a member of Ubuntu Bug Squad, and signer of the Ubuntu Code of Conduct, you should already be familiar with this.

Thank you for your understanding.

Status Incomplete pending results of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1072170/comments/2 .

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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