Comment 0 for bug 1072082

Revision history for this message
Robert John Bowles (bobjohnbowles) wrote : Problems using Logitech Unifying Receiver

I recently purchased a new Logitech K350 keyboard (UK layout) and M505 mouse, both of which use the Logitech Unifying Receiver. I 'paired' the keyboard and mouse to the receiver by using the proprietary Logitech 'Setpoint' software on a friend's computer running Windows XP. On their computer, the receiver, keyboard and mouse worked perfectly.

I then moved the receiver to my own computer, a new Dell Inspiron 7520 SE running under Ubuntu 12.04.1. I tried with no success to get the keyboard and mouse to work by repeatedly unplugging and re-plugging the receiver, and by re-booting the machine.

I experimented with solutions posted on the web, in particular in this thread on Ask Ubuntu (http://askubuntu.com/questions/128345/logitech-m515-does-not-work-after-upgrade-to-12-04/202627#202627). The accepted answer did not solve my problem, but I found a workaround posted by one of the other respondents, referring to a script published in this Launchpad bug report (Bug #1039143)(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1039143).

Running the workaround script on the command line enabled the receiver. I added the script to crontab as suggested. The script does not cause the receiver to work after a reboot, but I found that a single unplug/replug cycle was now sufficient to restore operation of the keyboard and mouse.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-32-generic 3.2.0-32.51
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bob 1987 F.... pulseaudio
CRDA:
 country DE:
  (2400 - 2483 @ 40), (N/A, 20)
  (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
  (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
  (5470 - 5725 @ 40), (N/A, 26), DFS
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xc1610000 irq 47'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:14f1506e,10280572,00100003 HDA:80862806,80860101,00100000'
   Controls : 25
   Simple ctrls : 12
Date: Sat Oct 27 14:28:16 2012
HibernationDevice: RESUME=UUID=ff03d603-a284-462d-9451-fc56344430f4
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: Dell Inc. Inspiron 7520
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=31a3cccd-851f-461b-8918-bee5a4814e66 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-32-generic N/A
 linux-backports-modules-3.2.0-32-generic N/A
 linux-firmware 1.79.1
SourcePackage: linux
StagingDrivers: rts5139 mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0PXH02
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/13/2012:svnDellInc.:pnInspiron7520:pvrA05:rvnDellInc.:rn0PXH02:rvrA00:cvnDellInc.:ct8:cvrA05:
dmi.product.name: Inspiron 7520
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.