Comment 0 for bug 1070182

Revision history for this message
linuxrrules (ubuntu-serv-user) wrote : Can't connect to the network through a wired connection - Network dialog shows "Wired Cable unplugged"

Wireless (Wifi and WiMax) work fine.
The computer is a Dell Latitude E6500.

I worked with David at Canonical through paid support. He was unable to resolve this issue and he advised me to post the issue here because he said that this is a bug.

Data:
1) The BIOS is up to date on this machine - I didn't have to do anything special.
2) Running Ubuntu desktop 12.10, 64 bit. (12.04, 64 bit also had this issue before the machine was upgraded).
3) Additional information:

> sudo lshw -C net
*-network UNCLAIMED
description: Ethernet controller
product: 82567LM Gigabit Network Connection
vendor: Intel Corporation
physical id: 19
bus info: pci@0000:00:19.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: latency=0
resources: memory:f6fe0000-f6ffffff memory:f6fdb000-f6fdbfff ioport:efe0(size=32)
*-network
description: Wireless interface
product: Centrino Advanced-N + WiMAX 6250
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:0b:00.0
logical name: wlan1
version: 2c
serial: 00:15:00:5f:ac:96
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=3.2.0-31-generic firmware=41.28.5.1 build 33926 ip=10.0.0.3 latency=0 link=yes multicast=yes wireless=IEEE 802.11abg
resources: irq:46 memory:f1ffe000-f1ffffff
*-network
description: Wireless interface
product: BCM4312 802.11b/g LP-PHY
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:0c:00.0
logical name: eth1
version: 01
serial: 00:25:56:a1:2f:86
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=wl0 driverversion=5.100.82.38 ip=10.0.0.2 latency=0 multicast=yes wireless=IEEE 802.11bg
resources: irq:17 memory:f1efc000-f1efffff
*-network
description: Ethernet interface
physical id: 2
bus info: usb@2:6
logical name: wmx0
serial: 00:1d:e1:0e:69:58
capabilities: ethernet physical
configuration: driver=i2400m firmware=i6050-fw-usb-1.5.sbcf link=no

> dmesg | grep -e e100 -e eth0
[ 0.000000] BIOS-e820: 00000000fee00000 - 00000000fee10000 (reserved)
[ 0.000000] PM: Registered nosave memory: 00000000fee00000 - 00000000fee10000
[ 0.000000] PM: Registered nosave memory: 00000000fee10000 - 00000000ffe60000
[ 0.335609] pci_root PNP0A03:00: host bridge window [mem 0xfee10000-0xff9fffff]
[ 0.345723] pci 0000:00:1e.0: bridge window [mem 0xfee10000-0xff9fffff] (subtractive decode)
[ 0.386363] pnp 00:00: [mem 0xfee10000-0xff9fffff window]
[ 0.452218] pci_bus 0000:00: resource 15 [mem 0xfee10000-0xff9fffff]
[ 0.452317] pci_bus 0000:03: resource 15 [mem 0xfee10000-0xff9fffff]
[ 2.682139] e1000e: Intel(R) PRO/1000 Network Driver - 1.5.1-k
[ 2.682142] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[ 2.682178] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 2.682190] e1000e 0000:00:19.0: setting latency timer to 64
[ 2.682315] e1000e 0000:00:19.0: irq 46 for MSI/MSI-X
[ 2.821039] e1000e 0000:00:19.0: (unregistered net_device): The NVM Checksum Is Not Valid
[ 2.852127] e1000e 0000:00:19.0: PCI INT A disabled
[ 2.852134] e1000e: probe of 0000:00:19.0 failed with error -5
[ 10.756864] eth0: Broadcom BCM4315 802.11 Hybrid Wireless Controller 5.100.82.38
[ 10.946067] udevd[529]: renamed network interface eth0 to eth1

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: scott 2292 F.... pulseaudio
Date: Tue Oct 23 00:32:27 2012
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=d8cb922e-22b1-4e27-8721-9a6746742020
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: Dell Inc. Latitude E6500
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=8063bea0-9fdd-4f58-985b-2266ec260f5d ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-17-generic N/A
 linux-backports-modules-3.5.0-17-generic N/A
 linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: Upgraded to quantal on 2012-10-19 (3 days ago)
dmi.bios.date: 12/06/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A27
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA27:bd12/06/2011:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.