laptop doesn't hibernate or suspend

Bug #1067380 reported by Karol Szkudlarek
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My laptop E6510 Dell Latitude with latest greatest 12.04 ubuntu doesn't hibernate or suspend via command sudo pm-hibernate or sudo pm-suspend. In dmesg I see the following linux crashes stack traces:

[ 2069.635532] usb 2-1.3: device descriptor read/64, error -110
[ 2069.811553] usb 2-1.3: new full-speed USB device number 22 using ehci_hcd
[ 2069.887424] usb 2-1.3: device descriptor read/64, error -32
[ 2077.164470]
[ 2077.164477] Freezing of tasks failed after 20.01 seconds (1 tasks refusing to freeze, wq_busy=0):
[ 2077.164701] khubd D e679db00 0 47 2 0x00800000
[ 2077.164707] f77ebd88 00000046 e679db00 e679db00 00000002 f7558cb0 c192ee00 c192ee00
[ 2077.164717] 1f04ed63 000001e3 f7b90e00 f76acc20 f7558cb0 c1129893 00000010 f77ebd7c
[ 2077.164726] 00000296 f69106c8 f7558cb0 00000000 f77ebd7c c1010847 f77ebd64 c1036678
[ 2077.164734] Call Trace:
[ 2077.164743] [<c1129893>] ? dma_pool_alloc+0x113/0x140
[ 2077.164749] [<c1010847>] ? __switch_to+0x97/0x1f0
[ 2077.164754] [<c1036678>] ? default_spin_lock_flags+0x8/0x10
[ 2077.164760] [<c15a6bdd>] ? _raw_spin_lock_irqsave+0x2d/0x40
[ 2077.164764] [<c15a4fd5>] schedule+0x35/0x50
[ 2077.164767] [<c15a53ff>] schedule_timeout+0x12f/0x2a0
[ 2077.164773] [<c1068240>] ? usleep_range+0x40/0x40
[ 2077.164777] [<c15a4e57>] wait_for_common+0xa7/0x110
[ 2077.164783] [<c1411a90>] ? usb_hcd_submit_urb+0x80/0x180
[ 2077.164787] [<c1053c80>] ? try_to_wake_up+0x190/0x190
[ 2077.164791] [<c15a4f72>] wait_for_completion_timeout+0x12/0x20
[ 2077.164794] [<c14135f1>] usb_start_wait_urb+0xa1/0xc0
[ 2077.164798] [<c1410101>] ? usb_hc_died+0x71/0xc0
[ 2077.164801] [<c1413829>] usb_control_msg+0xc9/0x100
[ 2077.164805] [<c140cca9>] hub_port_init+0x2d9/0x660
[ 2077.164810] [<c140ec7b>] hub_port_connect_change+0x28b/0x640
[ 2077.164814] [<c140f46d>] hub_events+0x43d/0x570
[ 2077.164819] [<c1079bed>] ? finish_wait+0x4d/0x70
[ 2077.164823] [<c140f5a0>] ? hub_events+0x570/0x570
[ 2077.164827] [<c140f5c5>] hub_thread+0x25/0x140
[ 2077.164830] [<c1079af0>] ? add_wait_queue+0x50/0x50
[ 2077.164834] [<c10792dd>] kthread+0x6d/0x80
[ 2077.164838] [<c1079270>] ? flush_kthread_worker+0x80/0x80
[ 2077.164843] [<c15ae33e>] kernel_thread_helper+0x6/0x10
[ 2077.164891]
[ 2077.257024] Restarting tasks ... done.
[ 2077.259124] PM: Basic memory bitmaps freed
[ 2077.266753] video LNXVIDEO:01: Restoring backlight state
[ 2077.884477] e1000e 0000:00:19.0: eth0: Unsupported Speed/Duplex configuration
[ 2077.885716] e1000e 0000:00:19.0: eth0: Unsupported Speed/Duplex configuration
[ 2078.698364] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=600
[ 2079.237770] e1000e 0000:00:19.0: PME# enabled
[ 2085.057660] usb 2-1.3: device descriptor read/64, error -110
[ 2085.233629] usb 2-1.3: new full-speed USB device number 23 using ehci_hcd
[ 2085.641208] usb 2-1.3: device not accepting address 23, error -32
[ 2085.713462] usb 2-1.3: new full-speed USB device number 24 using ehci_hcd
[ 2096.117231] usb 2-1.3: device not accepting address 24, error -110
[ 2096.117551] hub 2-1:1.0: unable to enumerate USB device on port 3
[ 2100.543512] ehci_hcd 0000:00:1d.0: PCI INT A disabled
[ 2100.543663] ehci_hcd 0000:00:1d.0: PME# enabled
karol@karolszk-lap:~$

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-32-generic-pae 3.2.0-32.51
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic-pae 3.2.30
Uname: Linux 3.2.0-32-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu13
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: karol 2918 F.... pulseaudio
 /dev/snd/controlC0: karol 2918 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe9660000 irq 49'
   Mixer name : 'IDT 92HD81B1C5'
   Components : 'HDA:111d76d5,1028040b,00100104'
   Controls : 19
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xe3080000 irq 16'
   Mixer name : 'Nvidia GPU 0b HDMI/DP'
   Components : 'HDA:10de000b,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Date: Tue Oct 16 16:40:38 2012
HibernationDevice: RESUME=UUID=2f359c84-8ea4-4b0e-9e3e-90637bc11617
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: Dell Inc. Latitude E6510
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic-pae root=UUID=47e0fcf7-bdfe-42c7-84de-9e87c95a5e68 ro quiet splash video=vesa:off vga=normal vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-32-generic-pae N/A
 linux-backports-modules-3.2.0-32-generic-pae N/A
 linux-firmware 1.79.1
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0N5KHN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/30/2011:svnDellInc.:pnLatitudeE6510:pvr0001:rvnDellInc.:rn0N5KHN:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6510
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

Revision history for this message
Karol Szkudlarek (karol-mikronika) wrote :
Revision history for this message
Karol Szkudlarek (karol-mikronika) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc1-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
Revision history for this message
Karol Szkudlarek (karol-mikronika) wrote :

Joseph,

If the latest kernel will appear to install via apt-get/ in LTS 12.04 I can try.... but unofortunately I'm not a ubuntu developer but ubuntu user and I'm using my laptop to do day by day work so I can't experiment so much and I can't let my laptop unusable.

Revision history for this message
Karol Szkudlarek (karol-mikronika) wrote :

Secondly now I have to several times a day shutdown and boot up again my laptop, start again and again the same programs... so my current situation (no suspend/no hibernate working properly) for my is not very comfortable... :-(

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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