Log full of xhci_hcd WARN

[Franck]

Under Quantal beta, my /var/log/syslog is flooded with warning messages. sylog is full of warning like this :
xhci_hcd 0000:00:14.0: WARN Event TRB for slot 1 ep 6 with no TDs queued?

(number after ep changes, but the rest is always the same). There is something like 10 such messages every second.

---
ApportVersion: 2.5.2-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: franck 2961 F.... pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
CheckboxSubmission: cba860c6453f7c09f91c40eab660deed
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
DistroRelease: Ubuntu 12.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=c30f3bae-0dba-40ff-b4d4-9dd5bbccb2aa
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release amd64 (20120424.1)
MachineType: LENOVO 2353CTO
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic root=/dev/mapper/system-root ro quiet splash elevator=noop vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-15-generic N/A
 linux-backports-modules-3.5.0-15-generic N/A
 linux-firmware 1.94
Tags: quantal running-unity
Uname: Linux 3.5.0-15-generic x86_64
UpgradeStatus: Upgraded to quantal on 2012-09-14 (13 days ago)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo wireshark
dmi.bios.date: 07/02/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G7ET31WW (1.13 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2353CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG7ET31WW(1.13):bd07/02/2012:svnLENOVO:pn2353CTO:pvrThinkPadT430s:rvnLENOVO:rn2353CTO:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2353CTO
dmi.product.version: ThinkPad T430s
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1058030

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.6 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc7-quantal/

[Franck (alci)]

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[Franck (alci)]

Tested with latest kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc7-quantal/

Same result :

Sep 28 17:05:25 T430S kernel: [ 56.816815] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 1 ep 6 with no TDs queued?
Sep 28 17:05:25 T430S kernel: [ 56.816864] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 1 ep 5 with no TDs queued?
Sep 28 17:05:25 T430S kernel: [ 56.816868] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 1 ep 4 with no TDs queued?
Sep 28 17:05:25 T430S kernel: [ 56.816871] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 1 ep 3 with no TDs queued?
Sep 28 17:05:25 T430S kernel: [ 56.816875] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 1 ep 1 with no TDs queued?
Sep 28 17:05:25 T430S kernel: [ 56.816878] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 1 ep 0 with no TDs queued?
^C
franck@T430S:~$ uname -a
Linux T430S 3.6.0-030600rc7-generic #201209232235 SMP Mon Sep 24 02:36:02 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[Joseph Salisbury (jsalisbury)]

Also, do you happen to know if this issue happened in prior releases, such as Precise (12.04)?

[Franck (alci)]

Using latest upstream mainline kernel (3.7.0 rc1), the problem seems to be fixed.
I now only get a serie of warning when doing a lsusb -v
Otherwise, it seems to not happen (but maybe I'm not using the device that trigers the warning..)

[Dean Sadites (dsadites)]

I'm running 3.7.6 on a Samsung Chronos 7 (780Z) laptop and get flooded with these:

[28568.301952] xhci_queue_intr_tx: 74 callbacks suppressed
[28573.414409] xhci_queue_intr_tx: 74 callbacks suppressed
[28578.526801] xhci_queue_intr_tx: 74 callbacks suppressed
[28583.639180] xhci_queue_intr_tx: 74 callbacks suppressed

uname -a:
Linux 3.7.6-030706-generic #201302040006 SMP Mon Feb 4 05:07:54 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

Not sure if it's related, but I get the following message when booting Linux:

psmouse serio1: elantech: unknown hardware version, aborting...

Also, the SD card slot is not detected (no dmesg activity when card inserted or removed).

[Dean Sadites (dsadites)]

I also found a few of these, which is identical to the error the original poster was receiving:

xhci_hcd 0000:00:14.0: WARN Event TRB for slot 1 ep 6 with no TDs queued?

[Dean Sadites (dsadites)]

Updated kernel to 3.8.4 (latest stable; dated 2013-03-20) and receive the same errors as on previous versions (every 5 seconds):

[ 11.482307] xhci_queue_intr_tx: 71 callbacks suppressed
[ 16.594634] xhci_queue_intr_tx: 76 callbacks suppressed
[ 21.707011] xhci_queue_intr_tx: 72 callbacks suppressed
[ 26.819400] xhci_queue_intr_tx: 72 callbacks suppressed
[ 31.931862] xhci_queue_intr_tx: 72 callbacks suppressed
[ 37.044236] xhci_queue_intr_tx: 71 callbacks suppressed
[ 42.156609] xhci_queue_intr_tx: 72 callbacks suppressed

[Lars Heer (l-heer)]

Got same messages on an samsung 730u3e S07 with ubuntu 13.04 beta and kernel 3.8.0-19-generic.

[Julien Hirel (julien-hirel)]

Same problem on the np770z5e samsung laptop running xubuntu 13.04 with kernel 3.8.0-19 . Flood of callbacks suppressed messages. I also get the elantech touchpad error (not sure if related).

[Madko (madko)]

same problem on the np740u3e samsung laptop running ubuntu 13.04 with kernel 3.8.0-22:

[ 1101.377197] xhci_queue_intr_tx: 72 callbacks suppressed
[ 1106.495569] xhci_queue_intr_tx: 72 callbacks suppressed
[ 1111.613943] xhci_queue_intr_tx: 72 callbacks suppressed
[ 1116.732319] xhci_queue_intr_tx: 72 callbacks suppressed
[ 1121.850636] xhci_queue_intr_tx: 73 callbacks suppressed
[ 1126.969066] xhci_queue_intr_tx: 72 callbacks suppressed
[ 1132.087396] xhci_queue_intr_tx: 72 callbacks suppressed
[ 1137.205819] xhci_queue_intr_tx: 72 callbacks suppressed

$ uname -a
Linux taran 3.8.0-22-generic #33-Ubuntu SMP Thu May 16 15:17:14 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

[M. O. (marcusoverhagen)]

The rts5139 driver is responsible for both, the messages and also the non-working SD card slot.

After "sudo rmmod rts5139" the warnings that were printed every 5 seconds will stop.

It's still broken in
3.8.0-23-generic #34-Ubuntu SMP Wed May 29 20:22:58 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

There is currently no upstream fix available.

[M. O. (marcusoverhagen)]

Regarding the problems described starting at comment 40 on 2013-03-27, with exception of comment 41,
I made fixes for them and submitted them upstream. Please consider backporting them to ubtuntu kernels.

staging: rts5139: Use correct USB transfer interval to fix syslog spamming:
https://git.kernel.org/cgit/linux/kernel/git/next/linux-next.git/commit/?id=6441a57887281106ed01222c2b0561ab25f77212

staging: rts5139: Fix SD card detection on Samsung NP730U3E Ultrabook:
https://git.kernel.org/cgit/linux/kernel/git/next/linux-next.git/commit/?id=c5c141dfe737706d8bd57f40b4a9a8818c5ce4de

[Lars Heer (l-heer)]

@Marcus:

Applied your patches to my kernel and it fixed both...

Cardreader is working now!

Thanks!

[penalvch (penalvch)]

franck, as per http://download.lenovo.com/express/ddfm.html an update is available for your BIOS (2.56). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Moez Bouhlel (lejenome)]

when enabling runtime PM of the usb3 controller, I start getting the same warning message[0] and the usb3 port become unusable (sometime i get an other error message too[2])
then when disabling the runtime PM of the controller and plugout/plugin the usb device, I don't get the warning message anymore
This happens on both my ubuntu & my archlinux (kernel-3.14.4) for the same reason
NOTE:
I'm also getting some other errors from time to time [2] [3]
My EFI/BIOS firmware is up-to-date but seems still buggy and I'm having some acpi compatibility issues, even I'm having bug on usb_wan module only on ubuntu caused mostly by the firmware [4]

[0] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 20 ep 14 with no TDs queued?
[1] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88023021bc00
[2] usb 1-3: device not accepting address 4, error -71
[3] option1 ttyUSB0: usb_wwan_indat_callback: resubmit read urb failed. (-19)
[4] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1308537

[Santiago Gala (sgala)]

I'm seeing this bug, typically related with inserting a smartcard reader, AND THEN inserting the smartcard:

[12030.538992] usb 1-1: new full-speed USB device number 6 using xhci_hcd
[12030.668391] usb 1-1: No LPM exit latency info found, disabling LPM.
[12030.676665] usb 1-1: New USB device found, idVendor=058f, idProduct=9540
[12030.676670] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[12030.676672] usb 1-1: Product: EMV Smartcard Reader
[12030.676674] usb 1-1: Manufacturer: Generic
[12068.557399] xhci_hcd 0000:00:14.0: WARN Event TRB for slot 5 ep 6 with no TDs queued?

This is one reader for the Spanis DNIe (Electronic id card, used for a lot of official stuf)

[Santiago Gala (sgala)]

Oops, I forgot to say: if happens with ubuntu 15.04, kernels 3.19 (standard package), and 4.0.* and 4.1-rc{2,3} from mainline.

[penalvch (penalvch)]

Santiago Gala, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]