Computer doesn't restart or shutdown - Dell Optiplex 390
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
GNOME Shutdown |
New
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Triaged
|
Medium
|
Unassigned |
Bug Description
When we restart Ubuntu 12.04/12.10 on Dell Optiplex 390 machines, it freezes while restarting/shut down. Manual restart using the switch off button is necessary to get the computer up again.
---
ApportVersion: 2.5.2-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
DistroRelease: Ubuntu 12.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120913)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 390
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.93
RfKill:
Tags: quantal running-unity
Uname: Linux 3.5.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 06/13/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0M5DCD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: OptiPlex 390
dmi.product.
dmi.sys.vendor: Dell Inc.
affects: | unity (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | Confirmed → Triaged |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1053928
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.