New Wacom 22HD tablet not recognised

Bug #1043733 reported by Jean-Baptiste Mardelle on 2012-08-30
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Joseph Salisbury
Joseph Salisbury

Bug Description

The new Cintiq 22HD from wacom is not recognised by the current Quantal kernel. Support has been added into upstream kernel, and could be easily backported to Ubuntu's kernel using this patch from Ping Cheng:

I have a Cintiq 22HD device and can confirm that with this patch (and using latest xf86-input) the device is supported in Quantal. Let me know if I can do anything else to help.
AcpiTables: Error: command ['pkexec', '/usr/share/apport/'] failed with exit code 127: Error executing /usr/share/apport/ Permission denied
ApportVersion: 2.5.1-0ubuntu3
Architecture: i386
 /dev/snd/controlC0: two 2127 F.... pulseaudio
 /dev/snd/pcmC0D0p: two 2127 F...m pulseaudio
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=c5fed84d-411d-4706-aecf-c3771c2c690c
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
MachineType: LENOVO 2985FJG
Package: linux (not installed)
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-13-generic root=UUID=1524b654-818e-4d16-807f-4e0db5f1b26f ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-13.13-generic 3.5.3
 linux-restricted-modules-3.5.0-13-generic N/A
 linux-backports-modules-3.5.0-13-generic N/A
 linux-firmware 1.90
Tags: quantal
Uname: Linux 3.5.0-13-generic i686
UpgradeStatus: Upgraded to quantal on 2012-08-25 (4 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers video 09/15/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET53WW (1.23 ) 2985FJG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET53WW(1.23):bd09/15/2010:svnLENOVO:pn2985FJG:pvrThinkPadX201Tablet:rvnLENOVO:rn2985FJG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: 2985FJG
dmi.product.version: ThinkPad X201 Tablet
dmi.sys.vendor: LENOVO

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1043733

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected quantal
description: updated

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Changed in linux (Ubuntu):
importance: Undecided → Medium
Joseph Salisbury (jsalisbury) wrote :

SHA1 of patch in v3.6:

I'm going to cherry-pick this commit into Quantal and post a test kernel shortly.

Changed in linux (Ubuntu):
status: Incomplete → In Progress
assignee: nobody → Joseph Salisbury (jsalisbury)
Joseph Salisbury (jsalisbury) wrote :

I build a Quantal test kernel with commit d838c6 cherry-picked.

The test kernel can be downloaded from:

Note that you will need to install both the linux-image and linux-image-extra .deb packages.

Can you test that kernel and post back if it resolves this bug?

Thanks in advance!

Thanks for the fast answer! I can confirm that the device is recognised and works correctly with your patched kernel.

Joseph Salisbury (jsalisbury) wrote :

Thanks for testing. I will submit a request to have this commit included in Quantal.

Tim Gardner (timg-tpi) on 2012-09-04
Changed in linux (Ubuntu Quantal):
status: In Progress → Fix Committed
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux - 3.5.0-14.15

linux (3.5.0-14.15) quantal-proposed; urgency=low

  [ Andy Whitcroft ]

  * SAUCE: fs: d_revalidate methods may be passed a NULL nameidata
    - LP: #1038075

  [ Dave Airlie ]

  * SAUCE: drm/vmwgfx: add MODULE_DEVICE_TABLE so vmwgfx loads at boot
    - LP: #1039157

  [ Ike Panhc ]

  * [Config] Enable CONFIG_DEVPTS_MULTIPLE_INSTANCES for highbank
    - LP: #1038259

  [ Tim Gardner ]

  * SAUCE: wlcore: Declare MODULE_FIRMWARE usage
    - LP: #1042918

  [ Upstream Kernel Changes ]

  * asus-nb-wmi: add some video toggle keys
    - LP: #1022427
  * [media] uvcvideo: Fix frame drop in bulk video stream
  * [media] uvcvideo: Fix alternate setting selection
  * Input: wacom - add support to Cintiq 22HD
    - LP: #1043733
  * ALSA: HDA: Create phantom jacks for fixed inputs and outputs
  * ALSA: HDA: Support single 3-pin jack without VREF on the actual pin
    - LP: #1018262
  * ALSA: hda - give 3-pin jack the name "Headphone Mic Jack"
  * ALSA: hda - Do not set GPIOs for speakers on IDT if there are no
    - LP: #1040077
  * ALSA: hda - Fix pop noise in headphones on S3 for Asus X55A, X55V
    - LP: #1034779
  * ALSA: hda - Always call standard unsolicited event for Realtek codecs
    - LP: #1021192
  * ALSA: hda - Add the inverted digital mic workaround to Realtek codecs
  * ALSA: hda - Add inverted mic quirks for Asus U41SV, Acer 1810TZ and
    - LP: #1006089, #996611, #997227
  * ALSA: hda - don't create dysfunctional mixer controls for ca0132
    - LP: #1038651
  * ALSA: hda - Don't send invalid volume knob command on IDT 92hd75bxx
 -- Leann Ogasawara <email address hidden> Thu, 06 Sep 2012 10:06:28 -0700

Changed in linux (Ubuntu Quantal):
status: Fix Committed → Fix Released

The verification of this Stable Release Update has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

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