[12.04 LTS] cannot configure 1440x900 mirror display although optional

Bug #1039925 reported by Uri Shabtay
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The computer is connected via DVI into a 19" screen and via HDMI into a 26" HDTV.
Within 'Displays' i chose to mirror displays with a 1440x900 resolution. But whenever i tried, Ubuntu fails to do so. It's a driver issue - since within the same PC under Windows 7, it works. Not only that, after the attempt, the computer get really slow until i'll reboot or eventually get a kernel panic.

For more on this: http://askubuntu.com/questions/171623/how-to-configure-1440x900-on-two-monitors-in-mirror-displays

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nitza 2830 F.... pulseaudio
                      nitza 20856 F.... TeamViewer.exe
 /dev/snd/controlC1: nitza 2830 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c00000 irq 43'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:10ec0887,14627680,00100302 HDA:80862805,80860101,00100000'
   Controls : 45
   Simple ctrls : 21
Card1.Amixer.info:
 Card hw:1 'Camera'/'Vimicro Corp. Venus USB2.0 Camera at usb-0000:00:1a.0-1.3, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0ac8:3420'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 48
   Mono: Capture 38 [79%] [11.00dB] [on]
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=f2d280f9-e2a6-4e3c-b697-ee6ddac5c0c6
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: MSI MS-7680
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=96666efa-0454-4d73-9fbb-c1ec9686c6bf ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-29-generic N/A
 linux-backports-modules-3.2.0-29-generic N/A
 linux-firmware 1.79
RfKill:

StagingDrivers: mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/21/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V12.0
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-E23(G3)(MS-7680)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV12.0:bd03/21/2012:svnMSI:pnMS-7680:pvr2.0:rvnMSI:rnH61M-E23(G3)(MS-7680):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7680
dmi.product.version: 2.0
dmi.sys.vendor: MSI

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1039925

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.6 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc2-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Also, it would be very helpful if you could post the logs requested in comment #1.

tags: added: needs-upstream-testing
Revision history for this message
Uri Shabtay (uri.shabtay) wrote : AcpiTables.txt

apport information

tags: added: apport-collected running-unity staging
description: updated
Revision history for this message
Uri Shabtay (uri.shabtay) wrote : AlsaDevices.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : AplayDevices.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : ArecordDevices.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : BootDmesg.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : Card0.Codecs.codec.3.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : CurrentDmesg.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : Lspci.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : Lsusb.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : PciMultimedia.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : ProcEnviron.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : ProcInterrupts.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : ProcModules.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : PulseList.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : UdevDb.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : UdevLog.txt

apport information

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Uri Shabtay (uri.shabtay) wrote : WifiSyslog.txt

apport information

description: updated
Revision history for this message
Uri Shabtay (uri.shabtay) wrote : AcpiTables.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : AlsaDevices.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : AplayDevices.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : ArecordDevices.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : BootDmesg.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : Lspci.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : Lsusb.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : PciMultimedia.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : ProcEnviron.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : ProcModules.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : PulseList.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : UdevDb.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : UdevLog.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote : WifiSyslog.txt

apport information

Revision history for this message
Uri Shabtay (uri.shabtay) wrote :

My apologies for doing the process twice - i didn't realize the commands add this directly to the Bug.

Be advised that testing the Kernel isn't doable at the moment - since I'm not next to my Mom PC.. thanks to TeamViewer 7 (C) - i managed to pull the information needed.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Uri Shabtay, as per http://www.msi.com/product/mb/H61M-E23--G3-.html#/?div=BIOS an update is available for your BIOS (12.3). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

description: updated
description: updated
tags: added: bios-outdated-v12.3
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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